2024Environmental, Social andGovernance（ESG）Report

Stock Code：688100

This report is the 4th Environmental, Socialand Governance (“ESG”) Report released byWillfar Information Technology Co.,Ltd (“Will-far Information”“the Company”or“we”) forthe purpose of disclosing Willfar Informa-tion’s practices and performance in ESG to allstakeholders.

The organizational scope of this report covers WillfarInformation and its subsidiaries, consistent with theCompany's Annual Report for 2024.The time scope of this report is from January 1, 2024 toDecember 31, 2024 (“reporting period”). To enhancethe comparability of the report, some content tracesback historical information.

Report Scope

The Guidelines No. 14 of Shanghai Stock Exchange forSelf-Regulation of Listed Companies-SustainabilityReport (Trial)The Global Reporting Initiative's Sustainability Report-ing Standards (GRI Standards )The United Nations Sustainable Development Goals(SDGs)The China Corporate Sustainability Reporting Guide-lines (CASS-ESG 6.0)

Report Basis

The data and information in this report are derived frominternal company documents, statistical reports, etc.Unless otherwise speci?ed, the denominated currency ofthe ?nancial data covered in this report is RMB

Data Explanation

This report was con?rmed by the Board Strategic & ESGCommittee and subsequently approved by the Board ofDirectors on February 27, 2025. Willfar Informationhereby declares that this report contains no false recordsor misleading statements. To further ensure the authen-ticity and reliability of the report, we have engagedPan-China Certi?ed Public Accountants LLP to conductindependent third-party assurance on this report.

Reliability Statement

This report is released in electronic form and can beaccessed on the website of Shanghai Stock Exchange(www.sse.com.cn), the o?cial website of Willfar Informa-tion（http://www.willfar.com） and the o?cial WeChataccount of Willfar Information. This report is available inboth Simpli?ed Chinese and English for readers'reference. In case of any discrepancies, the Chineseversion shall prevail.

Report Release

Introduction

WILLFAR INFORMATION2024 ESG REPORT

Contact InformationAddress: Wasion Science and TechnologyPark, 468 Tongzipo West Road, Yuelu District,Changsha City, Hunan Province, ChinaPostal Code: 410205Phone： 0731-88619798Fax： 0731-88619639Email： tzzgx@willfar.comWebsite：http://www.willfar.comWeChat Account：Willfar Information Tech-nology Co., Ltd.

PrefaceAbout Us

Transparent Governanceand Standardized Operations

1. Strengthening Corporate Governance

2. Stable and Compliant Operation

3. Commitment to High-Quality

Information Disclosure

4. Valuing Investor Relations Management

Responsibility at Heart,Accountability in Action

1. Building Sustainable Supply Chain System

2. Customer-Centric Responsibility Practices

3. Ensuring Information Security

4. Commitment to People-Centric Approach

5. Engaging in Social Welfare

Innovation-Driven andIntelligent Future

1. Building Excellence in Quality

2. Innovation Leads the Future

3. Promoting Industry Collaboration

Digital Empowermentand Green E?ciency

1. Practicing Low-Carbon Operations

2. Accelerating the Modernization

Transformation of the Energy System

Communication with StakeholdersMateriality Issue Identi?cationReport Index

Contents

WILLFAR INFORMATION

2024 ESG REPORT

Preface

In today's world, where the global economy is undergoingprofound transformation and sustainable development hasbecome the mainstream of the times, Willfar Information, as aleading provider of Energy Internet of Things (IoT) solutions,adheres to the development strategy of “Connecting the Worldwith IoT, Connecting the Future with Core Technologies.” Weactively engage in ESG practices, and makes every e?ort topromote towards a new journey of high-quality development,and aspires to become a model of sustainable development inthe industry.

WILLFAR INFORMATION2024 ESG REPORT

Company Pro?le

Corporate Culture

Corporate SpiritBe cohesive, ambitious,down-to-earth and creativeTo utilize the most of one’s talent and duly performone’s job duty; helping and learning from each otherwith mutual understanding and concession.To fear not any competition and dare to win; To fear notany challenge and be bold to surpass.To treat others honestly and work in a pragmatic way;?nd out and seek truth from facts.To have bold ideas and verify them carefully; willing tomake innovations and create values.

Corporate MissionStriving to be the most reliable expert on smart city andenergy internet of things through our outstandinginformation dialysis power and strong driving power onenergy internet of things so as to bene?t every city,every community, every enterprise and every family byusing our products, technologies and services.

Create values for shareholders with sustainedcompetitive advantage and pro?tability as a whole.Create value for users by providing more accurate,reliable and intelligent system solutions and services.Create values for employees with just and decentwages, welfare and occupational development.Create values for suppliers by long-term cooperation andco-development based on mutual creation and sharing.Create values for our country through our increasing-ly tax contribution and the industry leadership.Create value for the industry by continuouslypromoting the construction of Energy IoT and thedigitalization of comprehensive urban governancecapacity with exceptional insights into informationtechnology and robust capabilities in Energy IoT.

Corporate PurposePerfect work with passion,and success achieved with integrity

About Us

Willfar Information Technology Co., Ltd. was established in 2004 and is one of the earliest enterprises specializ-ing in the Energy IoT in China. It is also a high-tech enterprise and a national-level specialized, re?ned, unique,and innovative enterprise. It was listed on Shanghai Stock Exchange Science and Technology Innovation Board(“SSE STAR Market”) (Stock Code: 688100.SH) on January 21, 2020.As a leading provider of comprehensive digital energy solutions, Willfar Information adopts the developmentstrategy of “Connecting the World with IoT, Connecting the Future with Core Technologies.” We have establisheda core competitive edge integrating the IoT, chips, and arti?cial intelligence. We are ?rmly committed to aninnovation-oriented approach, focusing on the frontiers of science and technology, addressing major nationaldemands, and targeting the main economic battle?eld. We are resolutely advancing our “InternationalizationStrategy” to accelerate global expansion and strive to become a world-leading provider of intelligent and digitalenergy solutions.

WILLFAR INFORMATION2024 ESG REPORT

Social Recognition

Wind ESG Rating "A" LevelHuazheng ESG Rating "A" LevelSelected into the “ESG Best Practice Cases of Listed Companies” bythe China Association for Public Companies (CAPCO)Cailian Press “Best ESG Award”Top 100 A-Share Listed Companies with the Best ESG RatingImprovement by Huazheng in 2024Best ESG Practice by New Fortune Magazine in 2024ESG Golden Dawn Award for Best ESG Practice Enterprises by ChinaSecurities Market Weekly in 2024

ESG Management

National-Level “Green Factory”National-Level Green Supply Chain Management Enterprise“Xinhua Credit Jinlan Cup” Excellent Cases on Carbon Peakand Carbon NeutralityDirector Unit of Hunan Green Manufacturing Industry Federation

EnvironmentalProtection

National-Level Specialized, Re?ned, Unique, and Innovative“Little Giant” Enterprise

National Intellectual Property Advantage Enterprise

China Patent Excellence Award

The 19th

"China Chip" Excellent Market Performance Product for 2024

The Highest AAA-level Certi?cation of the Integration of Informatization

and Industrialization Management System in 2024 by the Ministry of

Industry and Information Technology

Top 100 Internet Companies in China by Comprehensive

Strength in 2024

Top 50 Chinese Listed Companies in New Quality Productive Forces

Technology Progress Award by China Electric Power Research Institute

Ranked on the “China Brand Value Evaluation Information

List - Electronic and Electrical Brand Value List”

Top 30 Internet Companies in Hunan Province by Comprehensive

Strength in 2024

Key Software Enterprise in Hunan Province in 2024

Top 100 Enterprises in Hunan Xiangjiang New Area in R&D

Investment for 2024

Newly Recognized Provincial Innovation Platforms in Hunan

Xiangjiang New Area in 2024

Technological Innovation

Consecutive Two-Year Highest A-Level Rating for Information

Disclosure by the SSE

Best Practice of the Board of Directors by the CAPCO

Best Practice of Earnings Presentation by the CAPCO

Best Practice of the Board O?ce by the CAPCO

Golden Bull Award - Golden Disclosure Award by China

Securities Journal

Annual Top Growth Enterprises among China A-Share Listed

Companies in 2024

Top 30 Valued Companies on the STAR Market

The Best Listed Companies of 2024 by New Fortune Magazine

Corporate GovernanceNational Model Enterprise for the Creation of HarmoniousLabor RelationsTop 50 Employers in Job Absorption for 2023Class A Unit in Labor Protection, Law Compliance, andIntegrity in 2023Recognized as an A-level Tax Credit Enterprise for 19 consecutive yearsTop 100 High-Tech Enterprises in Hunan Province in Tax Contribution in 2023Top 100 Private Enterprises in Hunan Province in Tax Contribution for 2023Top 50 “Specialized, Re?ned, Unique, and Innovative” Small andMedium-Sized Enterprises in Hunan Province in Tax Contribution for 2023Top 100 Taxpaying Enterprises in Xiangjiang New Area, HunanProvince in 2024Top 100 Taxpaying Enterprises in Xiangjiang New Area, HunanProvince in 2023

Social Responsibility

Inclusion in the SSE 380 Index

Inclusion in the SSE STAR Market 100 IndexInclusion in the SSE STAR Market Arti?cialIntelligence IndexInclusion in the SSE STAR Market ESG Index

WILLFAR INFORMATION2024 ESG REPORT

Association NameIEEE (Institute of Electrical and Electronics Engineers)IEEE Power & Energy SocietyWi-SUN AllianceG3 AllianceGlobal Energy Interconnection Development and Cooperation OrganizationChina Energy Research SocietyChina Electricity CouncilChinese Society for Measurement

China Enterprise ConfederationInternet+ Development Association of ChinaChina Association for QualityChina Instrument Manufacturer AssociationChina Electricity Council Integrated Circuit Standardization Technical Committee

Senior MemberMemberMemberMemberMemberExecutive DirectorDirectorDirector

Group MemberMemberMemberMemberMember

Member

Membership LevelParticipation in Industry Associations

National Technical Committee for Standardization of Electrical Measuring Instru-ments — Subcommittee on Measuring Equipment for Electrical and Electromagnet-ic Quantities, Subcommittee on Equipment for Electrical Energy Measurement andLoad Control

WILLFAR INFORMATION2024 ESG REPORT

Association NameCarbon Neutrality and New Materials Professional Committee of China ElectricityTechnology Market Association

Hunan Enterprises and Industrial Economy Federation Hunan Province Enterprisesand Industrial Economy Federation

Hunan Information and Communication Industry Association Internet of ThingsSpecial Committee

Membership Level

Hunan Association for Campus ManagementHunan Software Industry AssociationHunan Electric Power Industry AssociationHunan Internet SocietyHunan Green Manufacturing Industry FederationHunan Urban and Rural Construction Industry Association Water Supply BranchXinjiang Urban Water AssociationHunan Urban and Rural Construction Industry Association Drainage BranchHunan Electrical Engineering SocietyHunan Association of AutomationHunan Semiconductor Industry AssociationHunan Provincial Electricity Market Management CommitteeHunan Province Arti?cial Intelligence Industry Innovation AllianceHunan Sensor Industry Promotion Association (2021-2025)Hunan Kunpeng Computing Industry Technology Innovation Strategic AllianceHunan Trademark and Brand AssociationHunan Contract Compliance and Credit AssociationFujian Digital Economy Industry Ecological AllianceShenzhen Water AssociationGansu Water AssociationGuangXi Urban Water AssociationGuangDong Water Supply AssociationYunnan Water Supply AssociationFujian Urban and Rural Water A?airs AssociationHunan Provincial Joint Research Center for New Power System Development

China Urban Water AssociationChina Smart Distribution and Internet of Things Innovation AllianceBoao New Power System Special CommitteeChina Metrology Association Water Meters Working CommitteeEPTC Smart Distribution Expert Working CommitteeEquipment and Materials Working Committee of China Urban Water AssociationHunan Provincial Government Procurement AssociationHunan Entrepreneurs AssociationHunan Provincial Instrument and Meters AssociationMobile Internet Association of Hunan ProvinceWater Meter and Gas Meter Professional Committee of Hunan Provincial Instrumentand Meters Association

DirectorDirectorDirectorDirectorDirectorSpecial CommitteeMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberMemberParticipating Unit

Vice PresidentDirectorDeputy Group LeaderMemberMemberMemberMemberExecutive Vice PresidentVice PresidentVice PresidentChairmanVice ChairmanVice ChairmanDeputy DirectorExecutive DirectorExecutive Director

WILLFAR INFORMATION2024 ESG REPORT

Certi?cation Standard

GB/T 45001-2020/IS0 45001:2018CMMI MATURITY LEVEL-5

GB/T 19001-2016/ISO 9001:2015Quality Management System

Environmental ManagementSystem

Electrostatic Discharge (ESD)Control System

Energy Management SystemInformation Security ManagementSystem(Five-Star) After-Sales Service System(Seven-Star) The Level ofCompleteness of After-Sales Service

ISO/IEC 20000-1:2018GB/T 27922-2011

Field of Certi?cationCerti?cation Body

GB/T 22080-2016/ISO/IEC27001:2013

GB/T 23331-2020/ISO 50001:2018RB/T 101-2013RB/T 119-2015

GB/T 27922-2011GB/T 16868-2009SB/T 11052-2013

Green Design Product Evaluation

Integration of Information andIndustrialization ManagementSystem AAAGB/T 23001-2017GB/T 23006-2022

System Certi?cation

GB/T 24001-2016/ISO 14001:2015

Occupational Health and SafetyManagement SystemCMMI5 Capability Maturity ModelIntegration for DevelopmentMeasurement Management System

Supply Chain SecurityManagement System

Intellectual Property ManagementSystemSocial Responsibility ManagementSystemCarbon Neutrality ManagementSystemGreen Transport EnterprisesManagement SystemGreen Packing ManagemenSystem

GB/T 19022-2003/ISO 10012:2003

ANSI/ESD S20.20-2021ISO 28000:2022

GB/T 29490-2023GB/T 39604-2020GB/T 32161-2015T/CIECCPA 060-2023Q/BSTRZ 012-2024Q/BSTRZ 011-2024

DNV（Det Norske Veritas）World Standards For Certi?cation Center Inc.World Standards For Certi?cation Center Inc.

CMMI Institution Partner ? GuangzhouTongbang Information Technology Co., Ltd.Beijing Zhong An Zhi Huan Certi?cationCenter Co., Ltd.China Quality Mark Certi?cation GroupWorld Standards For Certi?cationCenter Inc.Kiwa BCCZXSI Standard Certi?cation Co., Ltd.ZXSI Standard Certi?cation Co., Ltd.China Electronic Antistatic EquipmentAssociationShenzhen Guoxintong Certi?cation Co., Ltd.China Classi?cation SocietyCerti?cation Co., Ltd.Bochuang Zhongcheng (Beijing)Certi?cation Services Co., Ltd.World Standards For Certi?cation Center Inc.Shenzhen Guoxintong Certi?cation Co., Ltd.Best Certi?cation Co., Ltd.Best Certi?cation Co., Ltd.Best Certi?cation Co., Ltd.

WILLFAR INFORMATION2024 ESG REPORT

Service Management System

International Certi?cation

Certi?cation StandardGlobal CMMI Level 5 Certi?cation for Software MaturityCE-RED EU Radio Equipment Directive Certi?cationWi-SUN FAN International Standard Certi?cationSGS Precision Certi?cationCNAS Type Certi?cationCNAS Conformity Assessment Certi?cationEU G3 Conformity Testing Certi?cationFCC Certi?cation (US)NOM Metrology Certi?cation (Mexico)Anatel Certi?cation Standards (Brazil)IFT Certi?cation (Mexico)OIML R49 Certi?cationMID Certi?cationSGC IP68 Dustproof and Waterproof Certi?cationISO 4064 Certi?cationWRAS Water Safety Certi?cation OMS Communication Compliance Certi?cationSTS Prepaid Product Certi?cationLoRaWAN Certi?cationCE Safety Certi?cationEMC Certi?cation

OthersCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Grid and CommunicationCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas MeterCerti?cations for Smart Water Meter and Gas Meter

Field of Certi?cation

SQM (Saudi Quality Mark) Factory Certi?cation from SASO(Saudi Standards, Metrology, and Quality Organization)obtained by Winmeter Energy’s Factory

Others

OthersOthers

WILLFAR INFORMATION2024 ESG REPORT

2.75

Operating Revenue

+20.07%

Year-on-Year Growth

22.98%

Hours perPerson

40%

15.25%

46.83

Average Training

Year-on-Year Decrease

2024 Key Performance Highlights

42.86%

Percentage of FemaleDirectors, Supervisors,and Senior Executives

0.01

Greenhouse Gas EmissionIntensity (Scope 1 + Scope 2)

tCO2e/ ten thousand yuanof annual revenue

100%Employee IntegrityCommitment LetterSigning Rate

Net Pro?t Attributableto the Parent Company

Net Pro?t MarginAttributable to the ParentCompany

20.39%

+23.35%

17.15%

Compound Annual GrowthRate (CAGR) of RevenueSince IPO

23.74%

Compound Annual GrowthRate (CAGR) of Net Pro?tSince IPO

CumulativeRepurchase Amount

(representing 1.66% of the total share capital)Equivalent to approximately 200 million yuanin cash dividends

Repurchase and Cancellation 8.31

millionshares

13.02

Cumulative Number ofRepurchased Shares

+

Accumulated PatentsGranted

millionyuan

Year-on-Year Growth

R&D Investment

5.95%

Cumulative Dividends Distributed,

Repurchased, and Cancelled Since IPO

Total Annual TaxPayments

3,063.83

Total Greenhouse Gas

Emissions (Scope 1 + Scope 2)

tCO2e

26.66%

Total Shareholder Return (TSR)

Percentage of R&DPersonnel

51.34%

Year-on-Year Growth

Cash Dividend

Payout Ratio

Return onEquity (ROE)grow by 1.47percentage pointscompared to last year

billionyuan

millionyuan

millionyuan

millionyuan

millionshares

millionyuan

WILLFAR INFORMATION2024 ESG REPORT

As of January 31, 2025

As of January 31, 2025

Transparent Governance andStandardized Operations

As a company committed to innovation and sustainabledevelopment listed on the SSE STAR Market, Willfar Informa-tion has established robust corporate governance as thecornerstone of our stable operations. By building a transparentand e?cient governance framework, we adhere to complianceand lawful operations while continuously optimizing mecha-nisms to protect shareholder rights. Simultaneously, weprioritize investor relations management, committing totransparent and accessible communication, and pioneeringinnovative practices in information disclosure to empowerinvestors with deeper insights into our business.Looking ahead, we remain steadfast in modernizinggovernance capabilities through four strategic pathways“ensuring shareholder rights protection, innovatinggovernance mechanisms, upgrading risk prevention systems,and deeply integrating ESG principles.” These e?orts willfurther solidify our governance foundation to deliver sustain-able long-term returns for investors.

1.1 Operation of Shareholders’ Meeting, Board

of Directors and Supervisory Board

1.Strengthening Corporate Governance

2.1 Compliance and Risk Management

2.2 Paying Taxes in Accordance with the Law

2.3 Adhering to Business Ethics

2. Stable and Compliant Operation

3.1 Enhancing the Standardization of Information Disclosure

3.2 Improving the E?ectiveness of Information Disclosure

3. Commitment to High-Quality

Information Disclosurevz

4.1 Optimizing Investor Relations

4.2 Enhancing the Internationalization of Investor Relations

4.3 Focusing on Investor Returns

4.Valuing Investor Relations Management

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

CORPORATEGOVERNANCE

StrengtheningCorporate Governance

Operation of Shareholders’ Meeting,Board of Directors and Supervisory Board

1.1

Willfar Information strictly complies with the requirements of laws and regulatory documents such as the CompanyLaw of the People's Republic of China, the Securities Law of the People's Republic of China, the Corporate Gover-nance Standards for Listed Companies, the Administrative Measures for Independent Directors of Listed Companies,the Listing Rules of SSE STAR Market, and the Self-Regulatory Guidelines No. 1 for SSE STAR Market ? StandardizedOperation and other regulatory requirements. We have improved the Articles of Association, optimized the corpo-rate governance structure and enhanced standardized operation based on the actual situation of the Company.

Shareholders' MeetingBoard of Directors

Senior Management

Strategic & ESG CommitteeAudit CommitteeNomination CommitteeRemuneration & Evaluation

Committee

Supervisory Board

The Shareholders' Meeting serves as the supreme author-ity, the Board of Directors acts as the decision-makingbody, the Supervisory Board functions as the oversightentity, and the Senior Management executes the opera-tions. Each of these four bodies is responsible for its ownduties and exercises its powers in accordance with lawsand regulations.

Furthermore, we have integrated the concept of sustain-able development into our corporate governance andbuilt a four-tier ESG governance structure that includesthe Board of Directors, the Strategic & ESG Committee,the Sustainable Development ESG Working Group, andvarious departments, forming a complete closed-loopfrom strategic planning to speci?c execution.

Organizational Structure

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information strictly convenes shareholders' meetings in compliance with applicable laws, regulations, the Articlesof Association, and the Rules of Procedure for Shareholders' Meetings. Standardized voting procedures are implementedfor agenda items, accompanied by a well-established voting mechanism speci?cally designed for minority investors. Thisframework ensures all shareholders fully exercise their rights, with particular attention given to the will and demands ofminority investors, thereby substantively safeguarding their interests.

First Employee ShareOwnership Plan

During the reporting period, Willfar Information held 4 shareholders'meetings. In addition to the annual shareholders' meeting, the mainagenda items for the extraordinary shareholders' meetings were as follows:

Aimed at fully mobilizing the enthusiasm and creativity ofemployees, strengthening the mechanism for themanagement and shareholders to share responsibilitiesand bene?ts, stimulating the management's enthusiasmand creativity, and promoting Willfor Information'slong-term stable development.We wrote o? 8.3148 million shares that had been repur-chased to respond to the policy initiatives, whiche?ectively increase earnings per share and enhanceshareholders’ return on investment.To meet the needs for capacity expansion and interna-tional development, Willfar Information planned toacquire land and factory buildings from related parties onthe basis of convenience and fair pricing.

All the above proposals have been approved (with a?liated shareholders abstaining themselvesfrom voting on the related party transaction proposals).

Shareholders' Meeting

The Proposal for Willfar Informationand the Subsidiaries to PurchaseAssets and Related Party Transactions

The Proposal to Alter the Purpose ofRepurchased Shares and to Canceland Reduce the Registered Capital

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

We have established an international Board of Directors with diversi?ed professional backgrounds and comple-mentary skill sets. The board consists of 9 directors, including 3 independent directors and 2 female directors.Each board member possesses extensive experience in areas such as enterprise management, business opera-tions, technical expertise, risk & compliance, ?nance, and audit & internal control. Considering the company'sneed for international development and the characteristics of the Energy IoT industry, we not only recruited aprofessional independent director candidate from the accounting ?eld but also appointed a scholar from the?eld of electrical engineering as an independent director, along with a Singaporean economist and ?nancialexpert as an independent director.

During the reporting period, Willfar Informa-tion held a total of 8 board meetings, with anattendance rate of 100%. A total of 37proposals were reviewed and approved.

Willfar Information has once againbeen selected as a “Best Practice

Case” for listed company boards in2024, thanks to the outstandingperformance of the Board ofDirectors in standardized operationsand innovative development overthe long term.

Independent directors are the promoters of optimization in corporate governance structure, the supervisors ofthe corporate standardized operations, and the protectors of the interests of minority investors. We have estab-lished an independent director system, actively assisted the Board of Directors in communicating with indepen-dent directors, and equipped independent directors with a specialized workspace to help them complete theirduties. The 3 independent directors are experts and scholars in the ?elds of ?nance, electrical engineering andeconomics. The independent directors review various proposals and o?er suggestions from their professionalperspectives, thereby enhancing the fairness and scienti?c nature of decision-making.In addition, the Board of Directors has established 4 specialized committees to re?ne functional responsibilities andenhance decision-making e?ciency. Among these, the Audit Committee, the Nomination Committee, and the Remu-neration & Evaluation Committee accounted for 2/3 of the independent directors.The Supervisory Board consists of 3 supervisors, including 2 supervisors nominated by the shareholders and electedby the Shareholders' Meeting, and 1 supervisor representing employees and elected by the employee representativeassembly. The Supervisory Board is independent of the Board of Directors and the management, and it oversees thecompany’s ?nancial condition, internal control systems, and the behavior of directors and senior management.

Board Diversity

Board of Directors

Supervisory Board

Structure of Directors, Supervisors, and Senior ManagementFamale

Board of Directors

Male 22.22%

77.78%

Senior Management

Famale100%Male

Supervisory Board

A total of 3supervisorsFamale

66.67%

33.33%

Role of Independent Directors

A total of9 directors

including 3 independent

indirectors

A total of 2executives

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Enhancing Compliance Awareness for Sustainable Development

We compiled and interpreted the latest regulatory policies, market rules, and relevant laws and regula-tions on a quarterly basis, compiling them into a booklet for the company's “key minority” personnel,which facilitated the “key minorities” understanding of their responsibilities in information disclosure,reporting of material matters, and management of insider information and guided all employees toestablish compliance mindset, leading towards sustainable development based on compliance.

In order to enhance the level of compliance management, in 2024, we organized actual controllingshareholders, directors, supervisors, and senior management to participate in trainings related to lawsand regulations, as well as the relevant provisions of the stock exchange.External training: We organized the chairman, directors (including independent directors), supervi-sors, and senior management to participate 9 training sessions for listed companies, hosted by the SSE,CAPCO and the Hunan Association for Public Companies.Internal training: Specially designed training sessions for controlling shareholders, directors, super-visors, and senior management. A total of 17 online and o?ine compliance training sessions wereorganized to enhance the management's understanding of policies and regulations and to improvetheir ability to perform their duties e?ectively.Targeting speci?c areas such as ?nancial training, information disclosure, tiered training for securitiesrepresentatives, and corporate bonds and asset securitization business, we have arranged for seniormanagement and heads of various functions to attend training sessions organized by the SSE, CAPCO,and the Hunan Association for Public Companies, aiming to further enhance their compliance aware-ness and professional competence.

Willfar Information strictly adheres to laws, regulations, and relevant industry standards. Through the establishmentof sound compliance management system, we ensure that all our business operations comply with legal require-ments and prevent legal risks. We uphold compliance as the benchmark and take “Professionalism, Dedication,Integrity, and Innovation” as our guiding principles. We continuously re?ne our internal control system, conductregular risk identi?cation, and promote sustainable, coordinated, and healthy development.We convey the importance of compliance to our employees through various channels, actively cultivate a complianceculture, carry out compliance activities, and organize compliance training. All these measures enhances the legalawareness and ethical standards of our sta?, creating an atmosphere where everyone values compliance andadheres to rules in everything they do.

Compliance and Risk Management2.1

Stable andCompliant Operations

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowerment

and Green E?ciency

Willfar Information adheres to the tax management objectives of compliance, legality, and integrity in its operations.We strictly comply with tax laws and regulations and earnestly ful?ll our tax obligations as a corporate citizen. Weactively communicate with tax authorities, conduct cross-border tax consultations, reduce cross-border tax risks,and enhance our competitiveness in the international market.

Paying Taxes in Accordance with the Law

2.2

Total tax paid in 2024: 220 million yuanCumulative tax paid since listing:

850 million yuanRated as anA-level tax credit enterprise for 19 consecutive yearsTop 100 Private Enterprises in Hunan Province in Tax Contributionfor 2023Top 100 High-Tech Enterprises in Hunan Province in Tax Contribu-tion for 2023Top 50 “Specialized, Re?ned, Unique, and Innovative” Small andMedium-Sized Enterprises in Hunan Province in Tax Contributionfor 2023Top 100 Taxpaying Enterprises in Xiangjiang New Area, HunanProvince in 2023

First Lineof Defense:

Business Department

Ensure that business activities comply with laws, regulations andinternal policies and follow professional ethics

Compliance DepartmentOrganize compliance risk identi?cation and assessment, andtake mitigation actions in a timely manner

Audit & Inspection DepartmentConduct independent evaluation and audit of the e?ective-ness, appropriateness and adequacy of the compliancemanagement system

Willfar Information strictly conducts compliance management in accordance with the Company Law of the People'sRepublic of China, the Listing Rules of the SSE STAR Market, the Basic Standards for Enterprise Internal Control andsupporting guidelines, as well as other relevant laws and regulations. Our practices are structured through a dualassurance mechanism. For internal oversight, we fully leverage internal audit functions to ensure e?ective imple-mentation of internal control systems, while strengthening the identi?cation and assessment of compliance risks; forexternal veri?cation, we regularly engage independent auditing ?rms to conduct special audits evaluating the estab-lishment and execution of our internal control framework. Furthermore, the Audit Committee under the Board ofDirectors exercises rigorous supervision over both internal and external audit processes, thereby safeguarding thelegitimate rights and interests of the Company and all shareholders.

BusinessDepartment

The Three Lines of Defense in Compliance Management

Second Line of Defense:

Compliance Department

Third Line of Defense:

Audit & Inspection Department

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information strictly complies with the Anti-Mo-nopoly Law of the People's Republic of China theAnti-Unfair Competition Law of the People's Republicof China and the regulations in overseas jurisdictions.We adhere to market competition rules, advocate abusiness environment that promotes fair competition,and oppose all forms of unfair competition.

Willfar Information regards integrity building as the ourlifeline. We strictly prohibit any form of bribery andcorrupt practices. Through the establishment of a soundsystem of regulations, strengthening of supervisorymechanisms, and enhancement of employee educationand cultural development, we strive to ensure that allbusiness activities are conducted in accordance with theprinciples of honesty and transparency.We have formulated the Employee Handbook andother internal policies to guide and regulate the behav-ior of our employees in accordance with laws andregulations related to anti-corruption and anti-fraudand have carried out integrity education. In 2024, allemployees signed the Letter of Integrity and Self-Disci-pline Commitment, and there were no corruptionlawsuits involving the Company or the employees.

Adhering to Business Ethics

2.3

Fair CompetitionIntegrity Building

Cross-Border Taxation Salon for "Go Global" Enterprises

The ?rst Cross-Border Taxation Salon for "GoGlobal" Enterprises was held at the Willfar Technol-ogy Park, which was hosted by Hunan Tax Bureau ofState Administration of Taxation and Hunan Xiangji-ang New District Tax Bureau, and organized byWillfar Information.During the event, experts and enterprise represen-tatives engaged in in-depth dialogue and interac-tions through special lectures, experience sharing,and roundtable discussions. Participants focusedon topics such as common tax-related risk preven-tion and control for “Go Global” enterprises,international tax management, and collectivelyexplored issues related to cross-border taxation.

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowerment

and Green E?ciency

Ten Prohibitions

Email：hr@willfar.comPhone：0731-88619542

It is prohibited to bribe or ask for bribe to or from customers, cooperative partners or government o?cials in the name of informa-tion fee, consultancy fee, rebate or commission.It is prohibited to accept any funds or material objects against the regulation by using the advantage of one’s position from thesuppliers and any cooperative partners, not even asking for bribery.It is prohibited to bribe or ask for bribery or accept bribery with any excuse or in any form within the company.It is prohibited to provide fraud commercial information in any titles or forms and to make any over-commitment.It is prohibited to use information provided by the company to take advantage or cheat customers, cooperative partners, superiorsand subordinates.It is prohibited to illegally steal, use or leak the commercial secrets of the company.It is prohibited to infringe the intellectual property of the company or any third party such as copyrights, trademarks or patents. It isnot allowed to use computer software which is not legally authorized.It is prohibited to use the company’s property, information or authority to engage into any commercial investment or seek anyillegal pro?t for himself/herself or his/her relatives.It is prohibited to hold directly or indirectly any share, do part-time job or enter into any economic cooperation in same or similarcompanies in the industry during his/her employment or competition period without the permission of the company.It is prohibited to be engaged in any form of discrimination and sexual harassment.

To maintain a healthy corporate environment, we haveestablished the Employee Complaint and Whistleblow-er Management Measures. Employees and partnerswho are aware of any suspected cases of corruption,bribery, fraud, or other misconduct can report anony-mously or in real name through the following ways. Wewill strictly protect the privacy and safety of thewhistleblowers.

Whistleblower Management

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information has formulated the Information DisclosureManagement Measures in strict accordance with the CompanyLaw of the People's Republic of China, the Securities Law ofthe People's Republic of China, the Administration Measuresof Information Disclosure for Listed Companies and the ListingRules of SSE STAR Market etc., to regulate the informationdisclosure behaviors and protect the legitimate rights andinterests of the investors and other stakeholders.We adhere to the principles of “truthfulness, accuracy, complete-ness, timeliness, and fairness,” ensuring that the disclosedinformation truly re?ects the situation and eliminating any falserecords or misleading statements. We also disclose signi?cantevents in a timely manner within the prescribed period andmoderately release regular reports ahead of schedule,allowing all investors to access information on an equal basis.Meanwhile, we actively organize professional training fordirectors, supervisors, and senior management to enhancethe compliance capabilities of key personnel.

We have established the Insider Information Registrant Management Measures to regulate the management of insider information,enhance the con?dentiality of insider information, and maintain the principle of fairness in information disclosure.

Enhancing the Standardization of Information Disclosure3.1

Awarded Best Practice of theBoard O?ce by the CAPCO.Awarded the China SecuritiesJournal Golden Bull Award ?Golden Information DisclosureAward..

Awarded the highest A-level bythe SSE for 2 consecutive yearsfor information disclosure sincethe STAR Market initiated itsinformation disclosure evalua-tion in 2023

In 2024, we organized 26 training sessions to controlling shareholders,directors, supervisors, and senior management, mainly including:

Internal training: Specially designed training sessions for controlling shareholders, directors, supervisors, and

senior management.External training: Facilitated the participation of directors, supervisors, and senior management in external trainingorganized by institutions such as the SSE, CAPCO and the Hunan Association for Public Companies.Targeting speci?c areas such as ?nancial training, information disclosure, tiered training for securities representa-tives, and corporate bonds and asset securitization business, we have arranged for senior management and heads ofvarious functions to attend training sessions organized by the SSE, CAPCO, and the Hunan Association for PublicCompanies, aiming to further enhance their compliance awareness and professional competence.

Commitment to High-QualityInformation Disclosure

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Innovative Multi-Channel Disclosure to Build a Bridge of Trust

In February 2024, in response to the initiative of the SSE, Willfar Information releasedthe ?rst bilingual (Chinese and English) action plans for“Quality Improvement,E?ciency Enhancement, and Returns Importance”. In April 2024, we issued bilingual(Chinese and English) ESG report of 2023. Concurrently, we actively collaborated withanalysts with overseas in?uence to issue English research reports, aiming to enhancetheir understanding of our business operations and market potentials.

Willfar Information actively promote voluntary informa-tion disclosure, and release information relevant to inves-tors' value judgments and decision-making in a timelymanner. By integrating industry regulations and markettrends, we proactively disclose operational informationto help investors better understand our business.

Improving the E?ectiveness of Information Disclosure3.2

Visualization

We released “one chart to understand” to provide a visual interpretation of ourperiodic reports. We published annual report interpretation videos to help investorsbetter understand our operating results, ?nancial condition, and developmentstrategies.Avoided overly technical terms and employ straightforward language to make theannouncements easier for investors to understand.

We are committed to driving diversi?ed innovations in theforms of information disclosure. We focus on ensuringclear and concise content presentation with easy-to-un-derstand language, while employing multimedia formatssuch as graphics, texts, and videos. This multi-dimension-al approach aims to enable investors to gain comprehen-sive insights into corporate operations and e?ectivelyreduce market information barriers.

2 announcements related to “Quality Improvement, E?ciency Enhancement,and Returns Importance”1 ESG report11 bid-winning announcements

A total of 68 announcements were issuedthroughout 2024, including14 voluntary

announcements, speci?cally:

Easy-to-Understand

International-ization

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information has long attached great importance to investor relations management. We have established diver-si?ed and e?cient communication channels to ensure the timely dissemination of corporate information. Additional-ly, as investors' awareness and attention to public opinion have increased, we have formulated the Public OpinionsManagement Measures, which enables us to continuously monitor and address market opinions, maintain opencommunication channels across all platforms, minimize misinterpretations and misjudgments, and e?ectivelyprotect the legitimate rights and interests of investors.

Optimizing Investor Relations

4.1

Valuing InvestorRelations Management

创新驱动智启未来

数字赋能绿色增效

责任为本担当于行

透明治理规范运作

Willfar Information fully utilizes platforms forminority investors communication such asthe SSE e-Interactive Platform, ComeinFinance and other investor communicationplatforms to collect valuable suggestionsand feedbacks from investors to themanagement for discussion.We held annual online performance brie?ngsfor periodic reports, where the Chairmanand President lead the senior managementteam to communicate with investors.We held 2023 performance brie?ng throughthe SSE Roadshow Center, with live broad-casts on multiple platforms includingComein Finance, WIND, Yidong, East Money,and HTSZ (Huatai Securities' platform).

We successfully held the 25th World Metrology Day Exchange Meeting and Investor Communication Meeting,inviting experts and management to discuss industry trends and technological innovations.We participated in the high-quality development research and survey activity jointly organized by the ShanghaiSecurities News and BOSERA Funds, and were highly praised.We actively participated in the 2024 Hunan Jurisdiction Listed Companies' Collective Investor Reception Day, andalso took part in the "Shareholder Comes" initiative, which aims to enhance investor education and rights protec-tion. Additionally, we organized company visits for minority investors.We successfully held the annual Innovation Summit and Investor Research Conference and communicated e?cient-ly with the participating investors on energy green and low-carbon transformation and our future developmentplan, conveying to investors our ?rm commitment to high-quality development.Under the guidance of Hunan Securities Regulatory Bureau and Hunan Fund Industry Association, an on-site"face-to-face" investor exchange activity was held at Willfar Information. Notably, this event marked the ?rstinstance in Hunan Province where an audit institution jointly hosted and engaged in direct dialogue with investorsas a co-organizer.

Willfar Information’s o?cial WeChataccount added the "Investors Interac-tion" section, which connects to theour IR (Investor Relations) mini-pro-gram, providing timely, convenient,and diversi?ed communicationchannels to enhance two-waycommunication.

Multi-Platform

InvestorCommunication

Digital Platform

ConstructionSpecializedCommunication

Events

Multi-Channel, Multi-Platform,and Multi-MethodInteraction to EnhanceInvestor Communication

WILLFAR INFORMATION2024 ESG REPORT

High-Quality Development Research and SurveyInitiative: “Sci-Tech Innovation China — SSESTAR Market 100 Index”“Face-to-Face” Communication Activitieswith InvestorsAnnual New Product Launch and InvestorCommunication ConferenceAnnual Innovation Summit and InvestorResearch Conference

0203

We actively communicate with sell-side analysts, leveraging their professional insights to help investors betterunderstand Willfar Information. During the reporting period, a total of 18 institutions issued 57 research reports,including 2 in-depth analysis reports. Among these reports, 24 gave a “Buy” rating, and 14 gave a “Outperform”rating. Through the “sell-side voice”, we actively convey our value to investors.Based on our philosophy of “Perfect work with passion, and success achieved with integrity”, we adhere the princi-ple of integrity and innovation, continuously improve the quality of information disclosure and strengthen investorprotection.

We successfully held the 25th World Metrology Day Exchange Meeting and Investor Communication Meeting,inviting experts and management to discuss industry trends and technological innovations.We participated in the high-quality development research and survey activity jointly organized by the ShanghaiSecurities News and BOSERA Funds, and were highly praised.We actively participated in the 2024 Hunan Jurisdiction Listed Companies' Collective Investor Reception Day, andalso took part in the "Shareholder Comes" initiative, which aims to enhance investor education and rights protec-tion. Additionally, we organized company visits for minority investors.We successfully held the annual Innovation Summit and Investor Research Conference and communicated e?cient-ly with the participating investors on energy green and low-carbon transformation and our future developmentplan, conveying to investors our ?rm commitment to high-quality development.Under the guidance of Hunan Securities Regulatory Bureau and Hunan Fund Industry Association, an on-site"face-to-face" investor exchange activity was held at Willfar Information. Notably, this event marked the ?rstinstance in Hunan Province where an audit institution jointly hosted and engaged in direct dialogue with investorsas a co-organizer.

Digital Display of Investor Relations

Participated in over 360 onlineand o?ine research andcommunication activities.

Answered284 investor

calls

Replied to8 questions from

the SSE e-Interactive Platformwithin2 working days.

Maintained close communica-tion with investors, with atotal of40 securities confer-

ences that attracted

investment institutions and

830 professionals to attend.

Data Period: January 1, 2024, to December 31, 2024

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information strengthens domestic investor relations management and implements the "Go Global" strat-egy, actively expanding the international vision, strengthening the interaction and communication with overseasinvestment institutions, connecting with global investors, and enhancing the “internationalization” level ofinvestor relations

Enhancing the Internationalization of Investor Relations

4.2

Through face-to-face communication with overseas investors, we share our vision and strategic plans, buildpositive market expectations, and enhance international in?uence and investor awareness. In 2024, we participat-ed in overseas investor research and communication meetings organized by institutions such as the CAPCO,Macquarie Securities, Je?eries Securities, and UBS Securities etc.

Building Bridges of International Communication

We took the initiative to connect with sell-side analysts with overseas in?uence and issued English research reportsto provide overseas investors with in-depth insights and enhance their understanding of our business and marketpotential. Also, we actively expanded cooperation with overseas sell-side institutions to extend the scope of globalresearch coverage and enhance Willfar Information’s credibility in the international capital market.

Expanding International Research Collaboration

With the introduction of the Shanghai-Hong Kong Stock Connect mechanism, we have attracted more diversi?edinternational capital. As of the end of 2024, the number of shareholders investing in Willfar Information through theShanghai-Hong Kong Stock Connect has increased by 106% compared to the beginning of the year, indicatinginvestor relations are becoming increasingly“internationalized”.

Internationalization of Shareholder Structure

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

2019Dividend

2020Dividend

2021Dividend

2022Dividend

2023Dividend

2024Intended dividend

1.75Yuan

2.25Yuan

2.60Yuan

3.30Yuan

4.30Yuan

5.20Yuan

Cash dividends per 10 shares

Total Cash Dividend Distribution

211 Million YuanYear-on-Year Growth Rate30%

Dividend Distribution per Share

0.43 Yuan

In FY2024, we intend to pay a cash dividend of 5.2Yuan per 10 shares, with adividend payout ratio of 40%, providing stable returns to shareholders.

Based on the Willfar Information’s development stage,industry characteristics, pro?tability, and major capitalexpenditure plans, the Company strictly formulates dividendpolicies in compliance with the Articles of Association andrelevant laws and regulations. We implement dividenddistribution programs to deliver long-term stable invest-ment returns for investors, while continuously enhancinginvestors' perceived returns and fostering a sustainablesense of value appreciation.

Focusing on Investor Returns

4.3

Share Repurchase and Cancellation to Enhance Shareholder ReturnsIn July 2024, in proactive compliance with the New National Nine Guidelines' call for listed companies to cancelrepurchased shares, Willfar Information revised the designated use of 8.31 million shares held in the special repurchaseaccount. The purpose was changed from “reserved for employee stock ownership plans or equity incentives” to “cancellation with corresponding registered capital reduction." The share cancellation procedures were duly completed inSeptember 2024, e?ectively enhancing earnings per share and strengthening shareholder return on investment.According to the requirements of the Listing Rules of SSE STAR Market, which stipulates that “cash consideration paidfor share repurchases via centralized bidding followed by cancellation shall be included in cash dividend calculations,"the RMB 200 million share cancellation (calculated at average repurchase price) elevates total cash distributions andshare repurchase to RMB 900 million. This signi?cantly exceeds the RMB 610 million net IPO proceeds, unequivocallydemonstrating our execution capability in delivering shareholder returns.

On May 9, 2024, Willfar Information completed the dividend distributionand interest payment for the year 2023.

In addition, we proactively comply with regulatory require-ments and intensify market value management e?orts byestablishing the Market Value Management Measures. Thesemeasures are designed to enhance Willfar Information’sinvestment value and return-generating capacity forinvestors, ensure alignment between corporate value andintrinsic quality, and ultimately reinforce market con?dencein sustainable value creation.

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Innovation-Drivenand Intelligent Future

Innovation serves as the driving force behind corporatedevelopment. Leveraging its self-developed R&D capabilities,high-caliber manufacturing strength, advanced qualityassurance systems, and superior product quality, WillfarInformation delivers intelligent and e?cient digital energysolutions. We not only focus on independent R&D but alsoactively foster cross-sector collaboration, converging strengthsfrom diverse stakeholders to infuse robust momentum into theadvancement of new quality productive forces.

1.1 Quality Management System

1.2 Improving Product Quality

1.3 Fostering Quality Culture

1. Building Excellence in Quality

2.1 Engaging in R&D Innovation

2.2 Intellectual Property Management

2.3 Promoting Integration of

Production-Education-Research Collaboration

2. Innovation Leads the Future

3.1 Developing Industry Standards

3.2 Honored with International Certi?cation

3. Promoting Industry Collaboration

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Based on the quality philosophy that "quality is the lifeof the enterprise and the dignity of every employee",Willfar Information has pioneered a systematicapproach to continuous innovation and qualityadvancement. The Company has implemented a prod-uct lifecycle quality management system, with R&Dquality management at the core, material qualitycontrol and automated production quality assuranceas the foundation, and supported by a robust producttesting and inspection system, responsive after-salesservices, and an end-to-end digital quality manage-ment platform.

We have developed the Willfar Information Manage-ment Manual, which outlines the requirements,responsibilities, procedures, and methods for estab-lishing, maintaining, and continuously improving thecorporate quality management system.

Quality Management System

1.1

Building Excellencein Quality

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Information Quality Management System

Top ManagementAccountability

6 Major EnterpriseInformation SystemsPDM Product Data Management SystemERP (SAP) Enterprise Resource Planning SystemMES Manufacturing Execution SystemSRM Supplier Relationship Management SystemCRM Customer Relationship Management SystemWMS Intelligent Warehouse Management System

19 Major ManagementSystems

ISO9001 Quality Management System, ISO14001Environmental Management System, ISO45001Occupational Health and Safety ManagementSystem, etc.

Policy Documents461 System Documents and Guidance Documents

We strictly adhere to the principle of “topmanagement accountability” and “full partici-pation of all employees”.

On the path of continuous innovation and capacity building for quality assurance, the company explores and practices,creating the WQM (Willfar Quantity Management) digital quality management platform based on the concept of “OneCore, Two Wings, and Three Integrations.” Through the implementation of WQM, Willfar Information has achieved trans-formative breakthroughs in quality management capacities and service excellence, driving holistic improvements inoperational performance, customer satisfaction, and brand reputation.Digital QualityManagement PlatformWQM

One Core

ThreeIntegrations

The core refers to acomprehensive qualitymanagement philosophy

and IPD research and

development system

architectureAn operationalproduction qualitymanagementplatform built on

CRM+ERP+MES

Integration of qualitymanagement throughout

the lifecycle processes

from demands to

acceptance

Integration ofdecision-making

processes andoperational data

Integration of problemstracing and closed-loop

management

A supplier quality

managementplatform based on

SRM

TwoWings

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本证书根据中国船级社质量认证有限公司有关程序签发，每一页证书（含附件）均须有本公司盖章方可生效。当本证书包括证书附件时，则附件必须与主证书同时使用。任何单位或个人均不应摘录或节选本证书的内容。有关各方对所持证书的真实性有疑问时，可向我公司咨询。本证书的最新状态可在两化融合管理体系评定管理平台www.dlttx.com/gltx查询。中国船级社质量认证有限公司 北京市东城区东黄城根南街40号楼 100006 电话：+86(10)56313400 网址：www.ccs-c.com.cn

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

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Quality Improvement Measures

Willfar Information has implemented a series of initiatives to improve the reliability and market competitiveness of ourproducts, thereby providing our customers with higher-quality products and better service experience.

Provide real-time alerts for data ?uctuations during the production processes, respond and handle the issuespromptly to ensure the consistency and stability of products quality.

In terms of quality sampling inspection, we conduct sampling inspec-tions for internal materials and ?nished products in accordance with theCounting Sampling Inspection Procedure. We have also establishedmanagement documents such as the Incoming Material InspectionManagement Measures and the Finished Product Inspection Manage-ment Measures, which specify the inspection processes, executionstandards, and related responsibilities for product inspections.

Improving Product Quality

1.2

Developing Product Consistency Control System

Establishing Production Review Processes

Implementing Routine Inspection Mechanism for Production Process

Set up processes cover key stages such as customer demands, R&D design, prototype small-batch testing,large-scale production, and factory inspection etc., to evaluate the achievement status of each stage andensure all products meet customer’s requirements.Inspect the production process regularly to promptly identify and resolve issues that arise during theproduction process, ensuring the standardization of production processes and the continuous complianceof product quality.

Quality Honors

The sampling inspection cover-age for materials and ?nishedproducts wasIn 2024, the pass rate of custom-er unpacking inspection reached

99.99%

100%

National Product and Service QualityIntegrity Enterprise

National Quality Inspection Trustworthy

Products

Winmeter Energy CMMI5 Certi?cateWillfar Information

CMMI5 Certi?cate

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Fostering Quality Culture

1.3

Willfar Information has taken a series of measures to promote the formation and development of quality culture. We havecarried out quality-related activities, organized quality knowledge competitions, and promoted our quality philosophyand policies to inspire quality awareness of all employees.In August 2024, the two-year Lean Quality Coaching Project was successfully completed. The project intro-duced Lean management concepts, new process technologies, and methods, improved on-site manage-ment, optimized work standards, and standardized general process requirements and DFM standards. Atotal of 102 improvements were completed, signi?cantly enhancing product quality and production e?cien-cy. The ongoing 32 improvement measures will further enhance quality bene?ts and drive the company'shigh-quality development.Through systematic quality training activities, we haveenhanced the quality awareness of all employees anddeepened their understanding of quality standards,quality management processes, products standards, andquality control during the production processes.

In 2024, Willfar Information conducted 82 trainingsessions, including quality awareness education, qualitycapability improvement and professional skills training.

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

WILLFAR INFORMATION2024 ESG REPORT

InnovationLeads the Future

Currently, the energy landscape is undergoing profoundtransformation, with policy directives and market demandcharting the course for development. The Central EconomicWork Conference emphasized the vigorous cultivation ofnew quality productive forces and the deep integration of thedigital economy with the real economy. Meanwhile, thenational guidelines on data infrastructure construction haveoutlined a clear pathway for industrial advancement. Thesepriorities resonate strongly with Willfar Information’s visionof “IoT + Semiconductors + Arti?cial Intelligence.” In 2024,guided by the strategic principle of “Connecting the Worldwith IoT, Connecting the Future with Core Technologies,” weremain steadfast in our innovation-driven focus on techno-logical frontiers, national strategic imperatives, and keyeconomic sectors. We are committed to advancing towardour goal of becoming a global leader in intelligent and digitalintegrated solutions for energy transformation.

The annual R&D investment was 241 million yuan,representing a Year-on-Year increase of

5.95%

R&D Personnel: 441 individuals, representing

51.34% of the total workforce.

Among them,184 individuals hold a master'sdegree or higher.In 2024, there were nearly 50 innovative productsand solutions launched.

Willfar Information regards innovation as the core driving force for corporate development, having consistently intensi?ed R&Dinvestments and accelerated the commercialization of technological breakthroughs. To cultivate a high-caliber researchworkforce, we have established multiple provincial-level innovation platforms including an Academician Expert Workstation,Postdoctoral Research Station, Engineering Technology Research Center, and Hunan Provincial Key Laboratory. Furthermore, wehave established the Willfar Information Research Institute， which houses specialized laboratories for wide-bandgap semicon-ductors, arti?cial intelligence, and smart sensing technologies, forming an integrated technical support system for R&D.

Engaging in R&D Innovation

2.1

Cumulative TotalNew Patents in 2024

35 Invention Patents21 Utility Model Patents10 Design Patents110 Software Copyrights2 Others

184 Invention Patents307 Utility Model Patents235 Design Patents1008 Software Copyrights8 Others

62%

55%5%

18%12%

17%20%

10%1%

1%

15 scienti?c papers were

published in 2024

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

The Excellent “China Chip”- the WTZ30 Chip was Awarded the“Excellent Market Performance Product” Award

R&D Honors

WILLFAR INFORMATION2024 ESG REPORT

We formulated our medium- and long-term R&D strategic plans for technology and products, based on industry trends andcustomer needs. We carry out R&D relying on the mode that “primarily focus on independent R&D, supplemented by collabora-tive R&D and supported by innovation platforms.”

Strengthening technological leadership, creating benchmark products, and maintaining industry leadership are the corner-stones of Willfar Information’s stable and sustainable development. We closely follow the development trends of industrytechnologies and conduct pioneering research in dominant areas, focusing on breakthroughs in core IoT technologies.During our cooperation with customers, we maintain synchronized communication with their technical departments, deeplyunderstand their needs, and quickly respond to market changes, which enables us to develop innovative products that areboth aligned with customer needs and in line with industry trends.

The “China Chip” Excellent Product Collection Activity isone of the most in?uential and authoritative industryevents in China's integrated circuit (IC) ?eld. The “ChinaChip” Excellent Product Selection is regarded as a keyindicator of IC product and technology development, andrecognizes the achievements of product innovation,technology innovation and application innovation in thedomestic IC ?eld.The WTZ30 High-Speed Power Line Carrier and wirelessdual-mode communication chip from Zhuhai Zhonghui, asubsidiary of Willfar Information, was awarded the “Excel-lent Market Performance Product” award.

Willfar Information has consecutively won the First Prize ofHunan Province Science and Technology Progress Awardmultiple times, and has been honored with the First Prize ofScience and Technology Progress by the China Electrotech-nical Society, the Second Prize of Hunan Invention PatentAward, and the Science and Technology Progress First Prizeby State Grid Corporation of China. In addition, WillfarInformation has been recognized as a national-level special-ized, re?ned, unique, and innovative enterprise, a nationalintellectual property advantage enterprise, one of the top 50Chinese listed companies with new quality productivity, anda key software enterprise in Hunan Province for 2024.

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Contribute to the Internationalization Processof the IEEE 1901.3 Standard

Intellectual Property Management

2.2

WILLFAR INFORMATION2024 ESG REPORT

In October 2024, the 5th working group meeting of the IEEE 1901.3 standard was successfully held in Milan, Italy.Technical experts from global research institutions, power supply and consumption enterprises, and workinggroup members attended the meeting. This standard integrates High-Speed Power Line Carrier (HPLC) andHigh-Speed Radio Frequency (HRF) technologies and is another international standard led by the China ElectricPower Research Institute (CEPRI) following IEEE 1901.1Willfar Information proposed a testing standard for “data link layer time slot management” and spoke at themeeting. The proposal was unanimously approved by the experts in the working group and has been incorporatedinto the draft standard, which marks a signi?cant progress that Willfar Information promoted the internationaliza-tion of the IEEE 1901.3 standard and the globalization of dual-mode product solutions.

Willfar Information places great emphasis on intellectu-al property rights (IPR) protection and strictly complieswith relevant laws and regulations, including thePatent Law of the People's Republic of China, the Copy-right Law of the People's Republic of China, the Trade-mark Law of the People's Republic of China, and theHunan Province Patent Regulations. To protect ourinnovative achievements and strengthen the IPRmanagement, we have established a series of internalpolices, such as the Intellectual Property ManagementMeasures, the Trademark Management Measures, andthe Intellectual Property Archives ManagementMeasures. These measures aim to standardize andenhance our practices in the application, maintenance,utilization, protection, and overall management ofintellectual property rights.

Willfar Information has also established a multi-layeredprotection framework de?ning employee con?dentiali-ty obligations, non-compete clauses, incentive/disci-plinary mechanisms, and document control protocols.All sta? members are required to execute legallybinding Non-Disclosure Agreements that institutional-ize safeguards against IP leakage and attrition. Thissystematic approach is complemented by customizedIP protection training programs designed to elevateorganizational awareness of IPR protection.We actively advocate for IPR protection within theindustry and are dedicated to developing self-regula-tion standards for IPR. We respect the IPR of othercompanies, proactively avoid IPR disputes, and havenot faced any IPR litigation or arbitration during thereporting period.Intellectual Property TrainingWillfar Information prioritizes enhancing employees' professional competencies in IPR protection and strate-gic utilization. To this end, we conducted specialized training programs covering patent mining techniques,principles and processes. Through case-based learning methodologies and best practice simulations, weempower employees to internalize knowledge and implement innovative IP management solutions inreal-world scenarios.

The ?fth meeting of the IEEE1901.3 International Standard forDual-Mode Communications was successfully held in Milan, Italy.

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

WILLFAR INFORMATION

2024 ESG REPORT

Constructing the Cloud-Edge Collaborative Early Warning System toCreate the Urban Electricity Safety Protection System

Joining with National Energy Research Institutions Togetherto Build New Quality Productivity in the Energy Sector Together

Willfar Information proactively fosters deep integration of Production-Education-Research collaboration, aggregat-ing premium intellectual resources and enabling shared access to cutting-edge research infrastructure. By channelingmultidisciplinary innovation elements into corporate development, we have built an open innovation ecosystemthrough strategic partnerships with leading universities and national-level advanced research institutions. Thesecollaborations not only infuse superior external expertise and technological capabilities but also jointly acceleratefrontier technology exploration and commercialization of research outcomes.In October 2024, Willfar Information was recognized as the “Excellent Academician and Expert Workstation in HunanProvince”. We have engaged in in-depth collaboration with teams of academicians and experts to guide the keydirections of national scienti?c and technological innovation and research and development. Our e?orts are centeredon the construction of new power and energy systems, actively promoting the commercialization and industrializa-tion of scienti?c and technological achievements, aiming to empower the development of new quality productivity.

Willfar Information has formed a joint task force with a national energy research institution's new powersystems center, focusing on digitalized power distribution scenarios to co-develop AI-advanced SOC chipsand smart grid equipment. Through technology-industrialization convergence, both parties aim to strength-en core competencies in hardware-software integration, propel the digital and intelligent transformation ofpower infrastructure, and accelerate the evolution of Energy IoT.

Willfar Information is a key participant in the National Major Science and Technology Project on Smart Grids? “Chip-level Security Sensing and Early Warning Technologies for Urban Power Systems”. Focusing onurban electricity safety scenarios, we have developed a proprietary low-power, high-performance securitychip that serves as the core sensing unit in smart devices, enabling real-time monitoring across massiveurban power endpoints. Building upon this innovation, we have created cloud-edge-device collaborativeearly warning system that ensures operational safety of low-voltage grids and mitigates electricity-relatedpublic risks through intelligent data convergence and predictive analytics.

Promoting Integration ofProduction-Education-ResearchCollaboration

2.3

Four Ones

1 Set of Security theory

1 Secure Dedicated Chip

1 Low-cost IntelligentMonitoring Device

1 City-level Monitoring Platform

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

威胜信息WILLFAR INFORMATION 2024 ESG REPORT

2024ESG报告

In collaboration with Tsinghua University, Willfar Informa-tion has jointly pioneered theoretical research on protec-tion mechanisms for new-type power systems, targetingcritical needs in enhancing power supply reliability. Bothparties have industrialized channel-free protectiontechnology within distribution automation systems, imple-menting core algorithms into distribution automationterminals. Furthermore, the collaboration has advancedtheoretical frameworks for grounding fault analysis in newdistribution networks, developing breakthrough solutionsincluding weak fault identi?cation, precise fault localiza-tion, and intelligent early-warning algorithms. Theseproprietary algorithms have been successfully embeddedin distribution terminals and fault location devices,e?ectively resolving industry-wide challenges of lowdiagnostic accuracy and insu?cient sensitivity, ultimatelyyielding competitive smart grid solutions.

Willfar Information collaborated with the National Super-computing Changsha Center, provided strong computingpower supporting and algorithm research capabilities interms of high-performance computing, big data process-ing, information security and arti?cial intelligence, helpingto e?ciently handle with massive amounts of data. Thiscooperation would promote the widespread application ofcutting-edge technologies such as intelligent schedulingand digital twins in the power grid and smart cities.

Willfar Information launched the cooperation with theChinese Society for Urban Studies to enhance the intelli-gence level of urban ?re protection, water resourcemanagement systems, as well as to promote the develop-ment of green buildings. Leveraging digital twin andarti?cial intelligence technologies, both parties aimed toachieve real-time monitoring and early warning of urbansafety risks, precise allocation of water resources, andoptimized management of building energy consumption.This collaboration is expected to signi?cantly promote theintelligent urban management and services, contributingto the construction of safe, green, and e?cient smart cities.

Co-Researching New Distribu-tion Protection to ImprovePower Supply Reliability

Using High-Performance Com-puting as Engine Developmentof Technological Innovation toDrive Technological Innovation.

Optimizing Resource andEnergy Allocation to Protect

Urban Safety Intelligently

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Certi?cations for Ultrasonic Smart Water Meter

Willfar Information participates in the formulation ofindustry standards, contributing our technical expertiseand practical experience. We also share our professionalinsights and forward-looking ideas to promote thestandardization and normalization of the entire industry.

PromotingIndustry Collaboration

Developing IndustryStandards

3.1

Honored withInternational Certi?cation

3.2

including 1 international standard, 4 nationalstandards, 5 local standards,and 12 groupstandards.

including 1 international standard, 40 nationalstandards, 11 industry standards, 6 local standards,and 29 group standards.Participated in the formulationand revision of a total of 87 standards,

Participated in the formulationand revision of 22 standards in 2024,

Certi?cations for Grid and Communication

Product FormCerti?cation

CommunicationProtocol Compliance

Certi?cation

CommunicationInteroperabilityCerti?cation

EU Radio Safety

Certi?cation

CommunicationInteroperability

Certi?cation

International Organization

of Legal Metrology

Certi?cation

EU Metrology

Certi?cation

UK Drinking WaterSafety Certi?cation

EU Radio Safety

Certi?cation

CommunicationInteroperability Certi?cationOther League ofNations Certi?cations

WILLFAR INFORMATION

2024 ESG REPORT

In terms of internal management, Willfar Information activelypromotes green operational strategies, integrating environmentalprotection concepts into our daily management, and striving tobuild a national-level green factory. In terms of external coopera-tion, we empower green initiatives with digitalization, providinggreen technology support and services to our upstream anddownstream industrial chains, jointly exploring new models of theenergy internet, and constructing a more e?cient and sustainableindustrial ecosystem.

Digital Empowermentand Green E?ciency

1. 2.

1.1 Energy Conservation and Carbon Reduction

1.2 Water Resource Management

1.3 Emission Management

1.4 Addressing Climate Change

1.Practicing Sustainable Operations

2.1 Supporting the Construction of New Power System

2.2 Contributing to the Construction of Global

New Energy System

2. Accelerating the Modernization Transformation

of the Energy System

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowerment

and Green E?ciency

PracticingSustainable Operations

Willfar Information strictly complies with environmentalprotection laws and regulations such as the EnvironmentalProtection Law of the People's Republic of China, the WaterPollution Prevention and Control Law of the People's Repub-lic of China, the Air Pollution Prevention and Control Law ofthe People's Republic of China, the Environmental NoisePollution Prevention and Control Law of the People's Repub-lic of China, and the Solid Waste Pollution Prevention andControl Law of the People's Republic of China. We activelycombine reducing our “carbon footprint” with enhancing our“carbon handprint”. Through intelligent manufacturing, wepromote green production and strive to build a national-levelgreen factory.

Willfar Information has formulated management measures such as the Energy Conservation and Consumption ReductionManagement Measures and the Operation Management Measures for Energy-saving Devices, ?rmly committing to the path ofgreen development. We focus on breakthroughs in energy conservation, emission reduction, and intelligent manufacturingtechnologies during the manufacturing process, and integrate green concepts into the product design stage.

Carbon neutrality management

system certi?cation

Energy Conservation and Carbon Reduction

1.1

Investment in environmental protection

286,900 yuanTotal GHG Emissions (Scope 1 + Scope 2) 3,063.83 tons of CO

equivalent

Year-over-Year Decrease15.25%GHG Emissions Intensity (Scope 1 + Scope 2)

0.01tons of CO

equivalent per 10,000 yuan of revenueTotal electricity consumption5,896,734.16KWhPhotovoltaic power generation:

906,099.33KWh

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Energy Conservation and Emission Reduction Strategy

Photovoltaic Power Generation - Driving the E?cient Utilizationof Clean Energy

Selected for the Recommended Catalog of Green ManufacturingSystem Solution Suppliers in Hunan Province

Promotion and Publicity：Carry out publicity and education on energy conservation and emission reduction, and

advocate for green travel.Technology Application：Prioritize the use of environmentally friendly materials and technologies in productdesign and material selection.Equipment Upgrade：Phase out high-energy-consuming process equipment, introduce new energy-saving equip-ment, such as upgrading the workshop lighting system; promote smart manufacturing and automated production tocomprehensively improve energy e?ciency.

Energy Monitoring：Establish an energy management and control platform to realize real-time monitoring andanalysis of energy consumption in various departments, assisting in energy consumption control and the achievement ofenergy-saving and emission-reduction goals.

Intelligent manufacturing

workshop

Natural light designin the industrial area

Energy management

data center

Awareness education on energyconservation and consumption reduction

Energy-saving promotion

We actively promote renewable energy by installing photovoltaic systems on factoryrooftops. This technology converts solar energy into electricity, supplying cleanpower for production and o?ce operations. It enhances energy e?ciency and reducesour carbon footprint, aligning with our commitment to sustainability.

Willfar Information thoroughly implements a comprehensive green management system encompassing green designand selection, green supply chain management, green manufacturing and operations, and green packaging andrecycling. Adhering to the principle of balancing economy and environmental protection, we are committed to building adevelopment model that is both environmentally friendly and resource-e?cient.Being selected in this recommended catalog is a high recognition of Willfar Information's contributions to continuouslybuilding a benchmark enterprise for green manufacturing, leading the industry's green transformation, accelerating theconstruction of green manufacturing systems, and promoting high-quality development in the industry. It also injectsnew impetus into the Company's green development.

In 2024, the total photovoltaic power generation amounted to906,099.33

宣传推广：开展节能减排宣传教育，倡导绿色出行:

技术应用：在产品设计和材料选择上，优先选用环保型材料和技术Technology Application: Prioritize the use of environmentally friendlymaterials and technologies in product design and material selection.设备升级：淘汰高能耗工艺装备，引入新型节能设备，如实施车间照明系统升级；推动智能制造自动化生产，全面提升能源使用效率: Phase out high-energy-consuming process equipment, introduce newenergy-saving equipment, such as upgrading the workshop lightingsystem; promote smart manufacturing and automated production tocomprehensively improve energy e?ciency.能源监控：搭建能源管控平台，实现对各部门能耗的实时监测与分析，助力能耗控制和节能减排目标的达成:

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

KWh

“Waste Paper for Green Plants” Campaign

Water-Saving Strategy

Willfar Information attaches great importance to water conservation e?orts, establishing water-saving organizational manage-ment systems and setting up specialized water metering and statistics positions to ensure the e?ective implementation ofwater-saving policies. To enhance water resource utilization and reduce wastewater generation, we have adopted a series ofmeasures:

WasteWater

We recycle 100% of our production wastewater, and the discharged wastewaterprimarily consists of domestic sewage. During the reporting period, we establisheda comprehensive wastewater treatment facility and all tested items of thedischarged waste water met the Grade III standards of the “Integrated WastewaterDischarge Standard” (GB8978-1996).

Waste Gas

The waste gas generated by the Company is mainly welding fumes. The weldingfumes produced during the welding process is collected centrally using centrifugalventilators, Subsequently, the collected fumes are treated through activatedcarbon adsorption to remove pollutants before being discharged in compliancewith relevant standards.In addition, we regularly monitor the exhaust emissions of our company-ownedvehicles to ensure that the emissions comply with the “Integrated EmissionStandard of Air Pollutants” (GB16297—1996)

Integrated waste watertreatment facility

Equipment for centralizedcollection and treatment

of welding fumes

WasteMaterials

We have formulated the Waste Management Measures to classify and process thewaste generated during the production process.General waste: including packaging boxes, paper, old books and magazines, scrapmetal, and plastic, etc. Waste bins are set up according to categories and placed inreasonable areas, with designated personnel responsible for transporting anddisposing of them.Hazardous waste: such as contaminated empty drums, used batteries, solder pastepaper, waste circuit boards, waste cleaning agents, and waste solder dross, arestored in a designated areas and regularly handed over to quali?ed suppliers forrecycling and disposal.

Water Resource Management1.2

Emission Management

1.3

Carry out water-saving promotional activities, advocate for multi-purpose water usage and tiered water supplysystems, and cultivate awareness of water conservationOptimize equipment and processes, adopt e?cient cooling systems and water recycling systems to reduce exces-sive consumption of water resourcesEstablish scienti?c water use indicators and assessment mechanisms to promptly identify and rectify issuesrelated to water wasteIntroduce water-saving technologies and devices, such as water-saving cleaning processes and water recyclingsystems, to improve water resource utilization e?ciency

The Party Committee of Willfar Information organized the “Waste Paper for Green

Plants” campaign, aiming to promote the concept of green and environmental

protection. During the campaign, a total of nearly 200kg of o?ce waste paper was

recycled, reducing carbon emissions by approximately 0.25 tons.

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Global climate change has become a widely concerned issue in the international community. Facing this challenge, enter-prises and organizations need to take proactive measures to adapt to the constantly changing climate conditions. In order tofully understand and e?ectively respond to climate-related risks and opportunities, we have conducted in-depth identi?ca-tion and analysis of climatic factors involved in our daily business activities.

Risks

Opportunities

Addressing Climate Change

1.4

Physical RiskRisk DescriptionPotential Impact Response Measures

ChronicRisk

Such as rainstorms, ?oods,typhoons, and otherextreme weatherconditions.Increasing temperatures,rising sea level , andchanges in precipitationpatterns, etc.

It may damage production bases andinfrastructure, leading to equipmentdamage, logistics disruptions, andemployee safety issues.It may increase energy costs, lead toraw material shortages, and triggernew regulatory requirements.

Establish a disaster warning mechanism andemergency response plan to take promptaction in the event of sudden environmentalincidents.Strengthen energy management, promote theuse of renewable energy, and establish a?exible supply chain system to ensure thestable supply of raw materials.

Acute Risk

转型风险

风险描述

潜在影响应对措施

Transition RiskRisk DescriptionPotential ImpactResponse Measures

TechnicalRiskReputational

RiskMarket Risk

The introduction of relevantlaws and regulations toaddress climate changemay impact businessmodels.The emerging technicaldemands arising fromaddressing climate changeand the limitations ofexisting technologies.

It may face stricter environmentalregulations and carbon emissionlimits, leading to increased compli-ance costs and impacting supply chainmanagement, product design, andtechnology choices.Force the Company to acceleratetechnological innovation andupgrades to meet the increasinglystringent environmental standardsand market demands.

Track the dynamics of climate change policiesboth domestically and internationally, andpromptly adjust strategies to comply with thelatest regulatory requirements.Increase investment in research anddevelopment of green technologies, activelyseek partners, establish innovation mecha-nisms, and accelerate the application andpromotion of new technologies.Involve the perceptions ofthe public, customers, andinvestors regarding theCompany's actions toaddress climate change.The impact of climatechange on market demandand supply chains.

Consumer preferences are shiftingtowards green products and services,and failure to respond to this trend ina timely manner may impact theCompany's brand value.Failure to timely adjust the productline to meet green consumer demandmay result in loss of market share andcustomer attrition.

Strengthen communication with stakehold-ers, respond to market demands, develop andpromote green products and services, andenhance brand loyalty.Closely monitor market dynamics, ?exiblyadjust production and marketing strategies,strengthen supply chain management, andestablish a diversi?ed supplier network.

Policy andLegal Risk

Opportunities

OpportunityDescription

Potential ImpactResponse Measures

EnergySourceProducts

andServices

Market

Optimize resourceutilization, reduce waste,and improve productione?ciency.Utilize renewable energysources, such as solarenergy.

Reduce operating costs, minimizeenvironmental impact, and enhancecorporate image.Reduce energy costs, decrease carbonemissions, and improve the stability ofenergy supply.

Enhance energy utilization e?ciency, conductregular energy e?ciency assessments, andenhance employees' awareness of resourceutilization.Increase the use of renewable energy andreduce consumption of traditional energysources.Develop or promotelow-carbon products andservices to meet marketdemand.Seize the global emphasis onsustainable development toexplore new markets andcustomer groups.

Enhance market competitiveness,strengthen customer loyalty, andexplore new markets through thedemand for low-carbon products andservices.Increase market share and enhancebrand value.

Launch green product lines, establish greensupply chains, and strengthen market promo-tion and brand building.Actively participate in green projects andexpand into international markets.

ResourceE?ciency

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

With the large-scale growth of renewable energy, the demand for energy collaboration and optimization is surging,presenting new industry opportunities and a window of opportunity for Willfar Information. The wave of urbanizationand energy infrastructure upgrades in emerging economies also lays a solid foundation for us to deepen overseasexpansion, enabling it to promote its cutting-edge integrated solutions globally and assist in the digital transforma-tion of the global energy system.

Emerging renewable loads present four critical dimen-sions of challenges and opportunities “intermittentstochastic variations, massive yet decentralizeddeployment, multidimensional complexity, and unpre-dictable volatility patterns”. Addressing these requiresintegrated technological solutions such as “precisionsituational awareness systems, ubiquitous IoT connec-tivity frameworks, digital twin simulation platforms,and intelligent computational analytics engines”.Digital-intelligent convergence serves as the criticalpathway to overcome core challenges in new powersystems.

Accelerating theModernization Transformationof the Energy System

Supporting the Construction of New Power System

2.1

Relying on our rich technological reserves and experi-ence in the ?eld of power IoT, Willfar Information active-ly responds to the national goals and plans for theconstruction of the new power system. Focusing on keycore technologies, it provides digital solutions withfull-chain perception and full-scenario applications forall aspects of power generation, transmission, distribu-tion, and utilization, continuously injecting newmomentum into the digital transformation of thenational power system.

Whole-box Metering SolutionPower Information Collection Solution

Power Generation

Power Transmission

Substation

Power Distribution

Power Consumption

Wind PowerGeneration

Energy Storage Device

Electricity Quality Monitoringand Analysis System Solution.

Transmission OnlineMonitoring Solution

Substation Electric EnergyData Acquisition Solution

Medium-Voltage DistributionNetwork Automation SolutionTransparent Transformer District(TTD) Solution

Charging Piles (CoordinatedCharging Service)Distributed Photovoltaics(Four Types: Observable,Measurable, Adjustable,Controllable)Centralized Photovoltaics(Power Spot Trading)

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Medium-Voltage Distribution Network Automation SolutionThe integration of distributed new energy into distribution networks has far-reaching impacts, making gridtopology more complex and operating modes more variable. The coordinated interaction of new energy,load, and energy storage demands new approaches to protection con?guration and principles, while alsoraising the bar for the operation and maintenance of distribution network protection equipment. To meetthese challenges, distribution automation devices—such as DTUs (Distribution Terminal Units), FTUs (FeederTerminal Units), integrated primary-secondary devices, fault indicators, and traveling wave distancemeasurement devices—must incorporate active protection functions for distribution networks. Additionally,management requirements are expanding beyond distribution networks to include transmission lines andsubstations.

The medium-voltage distribution network automation solution integrates big data analytics and AIalgorithms to enable intelligent, precise, and instant detection of grounding faults in distribution networks.This not only supports the development of new power systems but also elevates the performance of faultindicators, FTU, DTU, and other key devices.

Communication

Network

Decentralized/Distribut-ed Distribution Terminal

Overhead Fault Indicator

IntelligentLow-Voltage Switch

Hood-Type Feeder

Terminal

Box-Type Feeder

Terminal

Distribution AutomationSubstation Terminal

Cable-Type FaultIndicator

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Low-Voltage Distribution Transparency SolutionThe solution leverages deepened transformer district applications to meet customer needs, maximizing the valueof user electricity data. It explores new models for the integration of “new equipment, new technologies, and newservices,” featuring “stable operation, advanced technology, lean management, and high-quality service.” Itaims to enhance grid e?ciency, improve customer-side energy services, and strengthen external capabilities,accelerating the digital transformation of low-voltage transformer districts.

Transformer district transparency is achieved through the integration of the main station, intelligent transformerterminals, smart sensing devices, and sensors. By enhancing the system platform with message middleware andmicroservices architecture, the solution enables four-level electrical topology identi?cation ("transform-er-line-box-customer") within the district. It also supports line loss and impedance calculations, as well as real-timemonitoring. This enhances the operational awareness of key nodes, improves fault location accuracy, andultimately boosts power supply reliability and customer satisfaction.

Distribution AutomationMaster Station

Electricity ConsumptionData Collection Master StationIoT PlatformBusiness FunctionsManagement FunctionsPublic Network / PrivateNetworkDistributionTransformer

Transformer DistrictMain Switch

IntelligentIntegrated Terminal

TransformerDistrict Main Meter

Low-Voltage Branch Switch

High-Speed Carrier Network

Secondary Branch Switch

Meter Box Switch

Customer Meter

PhotovoltaicChargingStation

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2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

New Energy Orderly Integration SolutionSolving the orderly integration of large-scale distributed new energy.Supporting the construction of a new power system.Facilitating the achievement of dual carbon goals

Observable

Measurable

AdjustableControllable

Deploy micro-applications for distributedphotovoltaics （PV） to achieve panoram-ic visualization of distributed PV statistics,operating status, control adjustments, andanomaly alerts.

Implement minute-level data collection fordistributed PV users to enable real-timeperception, operational monitoring, andanomaly analysis of distributed PV generation

Apply PV control devices and intelligentIoT energy meters to establish ?exibleadjustment capabilities, enabling ?exibleadjustability for distributed PV users.Utilize PV-speci?c circuit breakers toestablish rigid control capabilities,achieving rigid controllability for alldistributed PV users.

10KV Line

ResidentialTransformerDistrictPV Installation Capacity ≤ 2MW

2MW ≤ PV Installation Capacity ≤ 6MW220V Line

Transformer District Terminal

ExcessPower Sale

PV Modules

PV Inverter

10KV Line

PV ModulesInverter

Electricity

Meter

Control andRegulation Device

Observable、Controllable、Measurable、AdjustableReal-time visualized data display and transparent monitoring of

grid-connected PV systems enable clear operational insights.

The grid integration process features rigid controllability and ?exibleadjustability, achieving orderly regulation of PV power generation.

Flexible Grid-Connection Control Box

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Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Low-Voltage Distribution Load Management SolutionDeploying intelligent load management devices at critical grid points enables real-time data collection and decen-tralized control of electricity usage. This empowers the management center to monitor and optimize grid status inreal-time. The devices use demand response mechanisms to regulate user consumption during peak periods,balance loads, and enhance the economic and reliability aspects of the distribution network.Additionally, the system supports the integration of distributed renewable energy sources such as solar and windpower, facilitating the optimization of the energy structure. Through real-time information feedback mechanisms,users are incentivized to adjust their electricity usage behavior based on dynamic pricing. Leveraging IoT and cloudcomputing technologies, the solution further improves the operation and maintenance e?ciency of the powergrid, reduces operational costs, and provides users with a higher quality of service experience.

ControlControlControlControl

FeedbackFeedbackFeedbackFeedback

New-Type Power Load System

Electricity ConsumptionData Collection System

0.4 KV Line

Main Load Switch

4G/5G PrivateNetwork (230 MHz)

0.4 KV Line

Transformer District Main Meter

Dedicated Transformer Terminal

Measurement Terminal / Load Control Terminal

Collect load data from each branch; Respondto remote on/o? commands from the mainstation; Implement local closed-loop loadcontrol; Sample and feedback the execution

status of on/o? commands

Branch Monitoring DeviceLoad Management Branch DeviceCollect load data and on/o? status of the

corresponding branch；Control the

downstream branch switch

Disconnection and Connection of

Corresponding Branch LoadControl

Branch SwitchBranch SwitchBranch SwitchBranch Switch

Air Conditioning

LoadAuxiliaryProduction LoadMain Production

LoadAll Loads Except

for Essential

Services

Transformer

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Virtual Power Plant Operation and Management Cloud PlatformThe Virtual Power Plant Operation and Management Cloud Platform is responsible for integrating distributed resourceswithin a region, including photovoltaics, wind turbines, energy storage systems, electric vehicle charging stations, V2G(Vehicle-to-Grid) systems, solar-storage-charging stations, thermal storage (both cooling and heating), industrial andcommercial loads, and building complexes. This platform provides support for the aggregation, coordination, control,monitoring, and commercial operation of these resources.The platform is designed to support demand response, ancillary services, and spot markets, facilitating ?exible griddispatch and promoting the coordinated operation and market-oriented services of distributed power sources andadjustable resources. By participating in electricity markets and interacting with grid control, the platform can generaterevenue and share it with users.

Virtual Power Plant OperationManagement Cloud Platform

Virtual Power Plant Operation Management Cloud Platform

Virtual Power Plant Operation Management Cloud Platform

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Amidst the global energy transition, Willfar Informa-tion adheres to a concept of continuous innovation tomeet the emerging needs of various scenarios. Wedeepen our integrated Energy IoT solutions intovarious application scenarios such as cities, industrialparks, buildings, and enterprises, achieving thedigitalization and low-carbon operation of urbanpublic infrastructure including electricity, water, gas,heating, power consumption, and charging. Thisapproach is aimed at promoting the construction ofnew energy systems and advancing intelligentmanagement.In the future, we will align with the trend of energydecarbonization and empower more countries, cities,and enterprises to build clean, low-carbon, safe, ande?cient energy management systems, therebydriving the transformation and upgrading of theglobal Energy IoT.

For the Chinese market:

Business covers30+provincial capitals,

600+cities, and2,700+ counties,With over

million IoT devices connected,And solutions & IoT products used by100,000+

enterprises.For overseas markets:

Business spans 50+ countries and regions,With over tens of millions of user connectionsDomestic Revenue:

2.31

billion yuan, with a year-on-yearincrease of

16.40%

International Business Revenue:

million yuan,with a year-on-year increase of

85.40%

.

Contributing to the Construction of Global New Energy System

2.2

Smart Water, Electricity, and Gas AMI (Advanced Metering Infrastructure)

Smart Distribution Network

New Energy Integration

Big DataSmart Energy

Data Sensing

Energy Flow and Information Flow

Communication

Smart City

Smart City

Smart Industries

Integrated Energy

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Guaranteed by International Certi?cationFacilitate E?cient Urban Water Resource Management

Smart Water Meters Boost Digital Transformation of WaterUtilities in West Africa

The smart ultrasonic water meter developed by Winmeter Energy, a subsidiary of Willfar Information, has success-fully obtained the following international certi?cations:

Slovak Legal Metrology Laboratory (SLM) MID and OIML Certi?cationUK WRAS Certi?cationEU Noti?ed Body CE RED Certi?cationOMS Certi?cationSQM Quality Certi?cation and Type Approval Certi?cation by the Saudi Standards, Metrology and Quality Organiza-tion (SASO)The new-generation smart ultrasonic water meter integrates dual-mode NB-IoT and Wireless M-Bus communica-tion technologies, coupled with an integrated intelligent valve control system, enabling seamless integration ofremote monitoring and adaptive ?ow regulation capabilities. This innovation empowers users with real-time waterconsumption analytics and instant anomaly detection, e?ectively minimizing water losses.Smart water meters can collect a large amount of water usage data. City administrators can use the data to formu-late more scienti?c and rational water resource management strategies, thereby promoting the development ofglobal energy digital management.

Willfar Information has become one of the ?rst product suppliers for the country's smart water meter retro?tprogram in the West African market. The new-generation of overseas intelligent ultrasonic water meter seriesproducts adopts patented technology in ?ow and pipe segment ?ow ?eld design, and is at the industry-leadinglevel in key technical characteristics such as high range ratio, low start-up, and low pressure loss, which provideswater companies with high-precision and high-cost-performance metering solutions.At the same time, by applying related patented structural design technologies, the series of water meters hasrealized characteristic functions such as anti-dismantle automatic reporting, which further enhances the safetyand practicality of the products. These innovations not only e?ectively reduce the cost of water services, but alsosigni?cantly improve the quality of water services, strongly promoting the digital transformation and upgrading ofthe water industry in the West African region.

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowermentand Green E?ciency

Home Energy Storage System Solutions: Achieving EnergyAggregation and Synergy

This solution stores the electricity generated by rooftop solar panels and household wind turbines, as well aslow-cost electricity provided by the social power grid during o?-peak hours, in the energy storage system foruse during peak hours.The core component is the cloud monitoring system, which is capable of collecting real-time operationaldata from all devices. Leveraging big data and AI technologies, it optimizes electricity supply and consump-tion management. Through intelligent peak shaving, the cloud monitoring system e?ectively reduceselectricity costs and lessens the reliance on the grid during peak usage periods.

3D User Interface

Generation, Storage, and ConsumptionData Recorded in Real Time

Online MonitoringEquipment Status

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowermentand Green E?ciency

Responsibility at Heart,Accountability in Action

With responsibility as our priority, we are committed tobuilding a responsible supply chain system, actively honor-ing our commitments to customers, and strengtheninginformation security safeguards to ensure data protection.With responsibility in our heart, we are guided bypeople-centric philosophy, we dedicate ourselves tocreating a harmonious and healthy work environment foremployees, while actively engaging in social welfareinitiatives to spread positive energy and drive collectiveprogress with society.

1.1 Supply Chain Risk Prevention and Control

1.2 Supply Chain Collaboration

1. Building Sustainable Supply Chain System

2.1 Improving Service System

2.2 Customer Satisfaction Management

2. Customer-Centric Responsibility Practices

3.1 Information Security Management Mechanism

3.2 Strengthening Protection Capabilities

3. Ensuring Information Security

4.1 Compliant and Equal Employment

4.2 Attracting Overseas Talents

4.3 Employee Compensation and Bene?ts

4.4 Focusing on Employee Growth

4.5 Protecting Employee Health

4. Commitment to People-Centric Approach

5.1 Contributing to Rural Revitalization

5.2 Spreading Warmth through Love

5. Engaging in Social Welfare

WILLFAR INFORMATION

2024 ESG REPORT

Building SustainableSupply Chain System

The global supply chain landscape is becoming increasingly complex, with potential risks at every stage from rawmaterial procurement to product delivery. Therefore, we are continuously deepening our supply chain managementand actively promoting a sustainable supply chain.

We have established comprehensive supplier evalua-tion criteria and thorough introduction and reviewprocesses, assessing suppliers across multiple dimen-sions to ensure that they meet our requirements.We implement full lifecycle management for suppliersand have formulated the Supplier ManagementMeasures. Every six months, we conduct a tiered evalu-ation of suppliers across multiple dimensions, includ-ing quality, delivery, cost, technology, service, andgreen supply chain practices. Based on these evalua-tion results, we dynamically manage our supplierrelationships—rewarding top performers, eliminatingunderperformers, and encouraging all suppliers toenhance product quality and delivery e?ciency.

Supplier Evaluation Factors

We have incorporated ESG factors into our supplierevaluation scorecard and require suppliers to sign theSocial Responsibility Commitment Letter. Additionally,we distribute the Green Supply Chain ManagementSurvey to assess suppliers' ESG management practices.We encourage suppliers to actively implement ESGmeasures to enhance the resilience of our supply chainagainst ESG risks.

Willfar Information has a total of378 quali-

?ed raw material suppliers, all of which haveobtainedISO9001 Quality Management

System Certi?cation (100%).

In addition to maintaining high standards in supplier selection, we also maintain ample raw material inventory andpossess strong emergency supply capabilities. Leveraging our comprehensive integrated supply chain platform, weare able to provide customers with high-quality, e?cient, and highly reliable products and services, ensuring thestability of the supply chain.

Supply Chain Risk Prevention and Control

1.1

Supplier Management

Risk Prevention and Control Measures

Quality Level

TechnicalCapability

PriceCompetitivenessDeliveryCapability

SocialResponsibility

Service Level

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Supply Chain Risk Prevention and Control Strategies

Willfar Information actively organizes and participates in supplier communication activities, fostering consensus withsuppliers on technological innovation, product quality improvement, and green development concepts.In addition, we conduct supplier training sessions that cover topics such as quality improvement and optimization ofsupply chain management. These programs are designed to help suppliers enhance their overall competitiveness andthereby establish closer cooperative relationships.

Supply Chain Collaboration

1.2

Raw Material Inventory Security MechanismIn collaboration with suppliers, we have established a safety stock reserve mechanism and a raw materialsupply linkage mechanism to ensure the stability of raw material supply.

Raw Material Emergency Supply MechanismIn response to market demand ?uctuations and unexpected situations, we have established an agile supplychain management system. With a comprehensive supplier resource pool, we are able to quickly enhanceour raw material supply capacity and respond to urgent market demands in a timely manner.Integrated Supply Chain PlatformWe have established an integrated supply chain platform that aggregates high-quality supplier resourcesfrom the industry. Through rigorous selection and evaluation systems, we can e?ectively ensure the productquality, supply security, and service level of our suppliers.

End-to-End BCM System

We have established a Business Continuity Management (BCM) system, which is capable of identifyingpotential threats to the organization and analyzing the impact on business operations if a threat occurs.Through the implementation of e?ective response measures, the BCM system is designed to protect theinterests of key stakeholders.

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2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Complaint Handling Procedure

Willfar Information has established a sound customerservice system and optimized sales network. By combiningtechnical service standards with personalized services, weprovide customers with e?cient and high-quality serviceexperiences.We have developed multiple service managementdocuments, including the On-site Service ManagementMeasures and the On-site Service Safety ManagementMeasures. Additionally, we have assembled professionalafter-sales service teams to promptly respond to customerneeds and provide technical services throughout the entirecustomer journey, from training to product support.

Based on the American Customer Satisfaction Index (ACSI) model, Willfar Information has developed the Customer Satisfac-tion Measurement and Control Procedure, focusing on dimensions such as product accuracy, operational quality, andservice quality. We conduct annual customer satisfaction surveys, analyze the feedback received from customers, and imple-ment corrective actions. Through these e?orts, we continuously improve service quality. In 2024, the customer satisfactionrate reached 99.95%.We have established the Management Measures for Customer Complaint Handling and Closed-loop Management of ProductQuality. Through standardized processes, we ensure the e?ective implementation of complaint feedback, problem resolu-tion, preventive measures, and internal accountability.The Technical Service Department is responsible for the management of customer complaints, including collection, record-ing, ?ling, communication, and external coordination. By leveraging an information management system, we ensurecomplaints are promptly responded to and handled e?ciently. To quickly address complex situations, we have establishedan emergency response team dedicated to handling signi?cant or urgent complaints, ensuring rapid remediation ande?cient resolution.

Customer-CentricResponsibility Practices

Improving Service System

2.1

Customer Satisfaction Management

2.2

Follow up for closurePublish reports

Seven-Star Completeness of After-Sales

Service Certi?cation

Take and verifylong-term corrective

actionsImplement preventivemeasures to prevent

recurrence

Coordinate resourcesfor external solution

implementationDevelop long-term

solutionsConduct root cause

analysisPrepare preliminary

response plans

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Five-Star After-Sales ServiceCerti?cation

The Requirements of the Information Security Management Measures

We are fully aware of the importance of information security in maintaining customer trust and ensuring continuous businessoperations. To enhance computer security management, we have formulated the Information Security ManagementMeasures and the Data Center and Data Backup and Recovery Management Measures in accordance with relevant laws andregulations and in reference to the ISO 27001 standard. This ensures that we can e?ectively address various informationsecurity challenges in the rapidly evolving digital environment.

During working hours, employees are strictly prohibited from using the Company's computers and networkresources for any activities unrelated to work. Additionally, they must not engage in any actions that may jeopar-dize the Company's information security.Without approval, the distribution of materials is restricted to the Company's uni?ed enterprise email system.Any storage media brought into or taken out of the Company must be authorized, and corresponding records mustbe kept for audit tracking.

We uphold a dual-track approach of “technology + mechanism” to reinforce the ?rewall of information security, rigorous-ly safeguarding the data security of customers, users, suppliers, and industry chain partners, and eliminating risks ofinformation or privacy breaches. During the reporting period, no data leakage incidents occurred.

We have established a comprehensive information systemsecurity protection framework. Leveraging our self-devel-oped technology, we continuously advance the securityupgrades of our product systems, operating systems, andmanagement systems, while also ensuring timely softwareupdates. Additionally, through strategic collaboration withleading information security companies in the industry, wefurther enhance the robustness of our information securityprotection capabilities.

We continuously improve our internal management mech-anisms and sign Information Security Con?dentialityAgreements with relevant personnel. We also enhance ouremployees' sense of responsibility and improve theirprofessional standards. Through multiple measures tostrengthen supervision, we protect information securityand strictly prevent the leakage of information and privacyrelated to customers, users, suppliers, and partners in theindustrial chain to third parties.

We conduct information security training, including sessions on corporate data security and compliance for global expan-sion. This helps employees enhance their security awareness, identify potential risks, and implement e?ective protectivemeasures.

Ensuring InformationSecurity

Information Security Management Mechanism

3.1

Enhancing Protection Capabilities

3.2

TechnologyMechanism

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information adheres to a “people-centric” value and is committed to creating an open, inclusive, and innovativeplatform to attract and cultivate outstanding talents with a global vision and professional skills. We focus on employees'career growth and personal development, o?ering diversi?ed training opportunities and broad career developmentspace. We encourage innovative thinking, advocate teamwork, respect the unique value of each employee, and togetherdrive the progress of the Company and society.

We strictly comply with laws and regulations such as the LaborLaw of the People's Republic of China, the Labor Contract Law ofthe People's Republic of China, and the Regulations on the Prohi-bition of the Use of Child Labor. To e?ectively protect employees'rights and interests, we have established comprehensive internalregulation systems and developed the Employee Handbook.

We strictly adhere to the principle of equality and oppose anyform of discrimination in recruitment. We provide every job can-didate and employee with fair and equal opportunities, maintain-ing a workplace free from bias and based on mutual respect.

Commitment toPeople-CentricApproach

Compliant and Equal Employment

4.1

Employer Honors

Zhaopin 2024 China Preferred Employer of the Year

Protecting Employees' Rights and Interestsin Accordance with the Law

We integrate principles such as lawful em-ployment, equal opportunities, eliminationof forced labor, and anti-discrimination andharassment into every aspect of our busi-ness operations.

We adhere to the principles of fairness andjustice, without bias based on gender, age,ethnicity, religious beliefs, or physical condi-tion. We also strengthen the management ofemployee privacy.

Creating Fair Workplace Environment

National Model Enterprises for Creating HarmoniousLabor RelationsGrade A Units for Labor Security Compliance andIntegrity in 2023Vice-President Unit of Changsha High-Level TalentsInnovation and Entrepreneurship Promotion AssociationLiepin Annual Leap Award

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Willfar Information has positioned “internationalization” as one of the core strategies, focusing on “global mindset, globalstrategy, and global organizational framework. ” By building a global talent ecosystem, establishing an internationalized organi-zational structure, and implementing global management practices, we are advancing organizational readiness, talentreserves, and capability development to deepen our internationalization strategy. These e?orts inject robust momentum intothe growth of our global business operations, laying a solid foundation for sustained international expansion.

Attracting Overseas Talents

4.2

We are committed to creating a diverse workplace where employees can fully utilize their talents and grow withthe company. We actively expand recruitment channels, breaking geographical, industry, and backgroundbarriers. Through campus and social recruitment, university-enterprise cooperation, and talent introduction, weattract outstanding global talents to join the Willfar Information family. We believe diversi?ed backgrounds,experiences, and perspectives stimulate innovation and drive our continuous development. We will continue toexplore innovative recruitment methods to meet our rapid growth needs and provide a platform for ambitiousindividuals to showcase their talents.We have built a diversi?ed workforce that includes people of di?erent ages, genders, cultural backgrounds, andprofessional ?elds. We respect di?erences, encourage expression, and provide equal opportunities for allemployees to showcase their talents. We believe a diversi?ed team structure stimulates creativity and vitality,enhancing our overall competitiveness.

Attracting Diverse Talents

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Diversi?ed Talent Structure

GenderDistribution

AgeDistribution

Male 651Female 208

30 years old and below: 22331-40 years old: 39941-50 years old: 209Over 50 years old: 28

Management: 68Production: 177R&D Technology: 441Sales: 173

Bachelor's degree: 419Master's degree: 207Doctoral degree: 15Others: 218

Distribution ofEducationalBackground

As of the end of thereporting period, the totalnumber of employees was859, with a 100% contractsigning rate.

24%

24%

47%

26%3%

76%

49%24%

25%2%51%20%8%21%OccupationalDistribution

Targeted Talent Recruitment - Building Global Talent Hub

We focus on key positions and actively recruit high-end talents with international vision, professional skills, and cross-culturalcommunication abilities to enhance our team's overall strength.

Integrated Development Programs - Empowering Global Business GrowthWe conduct training on product knowledge, including AMI, distribution networks, and new energy. Frontline marketing, sales,and documentation sta? receive practical foreign trade operations training. Management teams get spoken English trainingto develop strong communication skills. These e?orts aim to build a high-quality, professional, and internationalized team.Multifaceted Incentives - Fueling Innovation and VitalityWe implement a diversi?ed incentive policy, including operational performance incentives, special incentives, and employeeshare ownership plans, focusing on results to drive the achievement of our international business goals.

Building International Organizational Structure and

Developing E?cient 0perating System

Establishing Global Talent System and Attracting Elite Overseas Talents

Flexible Deployment - Optimizing Overseas Resource Allocation

We ?exibly set up subsidiaries, factories, and o?ces to meet the management needs of di?erent countries and regions,creating an adaptable organizational structure for e?cient global operations.

Professional Support - Building Elite Overseas TeamsWe optimize our organizational structure, allocate key resources, and build a nearly 300-member overseas support team toprovide robust professional support for our international business development.Localized Operations - Integrating into Regional DevelopmentWe focus on our international business strategy and introduce diverse professional talents through multiple channels tosupport our business expansion. These talents include individuals with overseas study backgrounds or local education intarget markets, as well as local technical and operational experts. Their contributions drive regional business growth andenable localized operations.

Compliance-Driven Operations - Safeguarding Sustainable Business HealthWe develop and re?ne management practices tailored for international operations to ensure compliance and e?ciency,safeguarding the healthy development of our international business.Cultural Integration - Fostering Global Corporate Culture

We respect cultural di?erences, promote cultural integration, and foster an inclusive, open, and diverse global corporateculture to enhance employees' sense of belonging and cohesion.Continuous Innovation - Leading Industry Advancement

We encourage innovative thinking, support technological innovation, and continuously enhance the quality of our productsand services. By leading industry development, we aim to become a globally competitive enterprise.

Implementing International Management Models and Enhancing

Global Competitiveness

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2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Employee Share Ownership Plan

Willfar Information has established a scienti?c assessment and incentive mechanism. In terms of compensation policies,it adheres to market orientation and performance-based principles to build a rational compensation system that priori-tizes core talents and frontline employees. We implement competency-position matching, determining compensationbased on position value, quali?cations, work performance, and task objectives. By adopting a dual approach of rewardsand deductions, we ensure compensation ?exibility—adjustable upward and downward, adaptable to role changes, andmaintaining equal pay for equal work.Regarding incentive measures, we uphold the principle of “strategy orientation with market and product focus,” imple-menting comprehensive, multi-tiered special incentive programs. For key markets, regions, and business areas, di?eren-tiated incentive policies are applied to drive corporate performance and achieve critical business objectives.In innovation, we systematically develop multi-dimensional incentive mechanisms covering technology and productinnovation, market and sales innovation, operations and mechanism innovation, as well as management and serviceinnovation. To this end, we have established various talent incentive awards and rewards for patents and commercializa-tion of technological achievements. Concurrently, we are progressively rolling out medium-to-long-term incentive plans,such as employee share ownership schemes, as sustainable motivational tools to stimulate sta? engagement andcreativity.

Willfar Information values employee communication and feedback, fostering an open, transparent, and trusting workenvironment through diverse channels and regular feedback mechanisms. We believe that listening to employees buildsconsensus, while respecting their needs unleashes organizational vitality.We regularly hold sta? congresses, inviting representatives to discuss major decisions and conduct employee satisfactionsurveys to understand and address their concerns, enhancing communication between employees and management.

In early 2024, Willfar Information launched the ?rst Employee Share OwnershipPlan with a total of 4 million shares. The plan includes a lock-up period, withshares unlocking in three phases.The Employee Share Ownership Plan sets individual performance criteria basedon evaluation scores and comprehensive assessments. It motivates participantswhile imposing constraints, encouraging long-term shareholding and a focus onthe company's long-term value. This aligns the interests of plan holders withthose of the Company and its shareholders.

Employee Compensation and Bene?ts

4.3

Compensation Policy

Employee Communication and Feedback

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2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven andIntelligent Future

Digital Empowerment

and Green E?ciency

Employee Bene?ts

Willfar Information provides clear career advancement pathways to support employee development. We have imple-mented a dual-track model, with management and professional tracks, to provide personalized career paths and fullyunlock organizational vitality and talent potential.

Dual-Track Promotion PathwayManagement Pathway

LeaderManagerKey PersonnelExperienced

ExperiencedNovice

Novice

Key ContributorExpertSenior ExpertProfessional Pathway

Focusing on Employee Growth4.4

Dual-Track Promotion System

Family Care

Economic WelfareEmployee Care

Basic Medical InsuranceMedical LeaveSick LeaveStatutory Annual LeaveHigh-Temperature AllowanceSupplementary Commercial InsuranceCritical Illness InsuranceAccident Insurance and Life InsuranceAnnual Health Check-up and Interpretation ServicePsychological Counseling and Annual Mental Health Assessment

Extra Bene?ts

Extra Bene?ts

ExtraBene?ts

ExtraBene?ts

Skills Enhancement TrainingEmployee MealsCommuter ShuttleAudio LibraryHoliday Presents

Unemployment InsuranceOccupational Injury InsuranceSocial Pension Insurance

Housing Provident FundMaternity Insurance

Marriage LeavePregnancy Check-up LeaveMaternity LeavePaternity LeaveBreastfeeding LeaveBereavement Leave

Health andSafety Assurance

StatutoryBene?ts

StatutoryBene?ts

StatutoryBene?ts

Health Consultation ServiceGymnasiumCultural and Sports Activities

Employee Assistance Fund

（Education for O?spring, Poverty Assistance）Overseas AllowanceInnovation and Entrepreneurship Fund

Willfar Information o?ers comprehensive bene?ts packages to help employees achieve work-life balance and strength-en their sense of belonging.

Children's Day GiftsHome Leave for Overseas Assignees

EmployeeDual-TrackCareer Development

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2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Willfar Information supports the personal and professional development of new employees, specialists, and managers throughdiverse learning pathways and resources. We partner with external academic institutions and third parties to enhance employ-ees' professional knowledge and broaden their perspectives. Additionally, we provide learning platforms and resources tobusiness partners and investment ?rms, sharing industry insights, practices, and experiences to support industry-wide talentdevelopment.

Training Management System

ZhiXue CloudPlatform hosts avast amount ofonline learningresourcesInternal Training

ExternalCommunication

ManagementTraining

Vocational

Training

OnboardingTraining

Cultural Promotionand Advocacy

PublicWelfare&CSR

IndustryTechnologyLearning and

Sharing

IndustrySummit &

Forum

Providing trainingresources and

content forsubsidiaries,partners, and

customers.

Advanced management capability courses formanagement cadres at di?erent levelsLeadership Enhancement Courses for Operation

and Management Teams

Strategic Planning ,ResourceIntegration ,Decision-Making

Management Skills Development Programs for

Middle-level managementTeam Management, Innovative Management,

Communication Management

Capabilities Enhancement courses for Frontline

Management

Business Development,ExecutionEnhancement,Problem Solving

First Aid / Occupational Health

CourseInnovative Business LecturePoverty Alleviation Project for

Remote Area ChildrenSports Events: Badminton /

Basketball League

IEEE1901.3 Dual-Mode Communication

International Standard ConferenceIndustry Standard Development and RevisionConference in the Energy SectorInterface Speci?cation Conference for ElectricMetering Equipment and Communication UnitPromotion and Application Training for NewTypes of Electrical EquipmentCutting-Edge Training in Electric PowerMetering and Monitoring TechnologyDigital Transformation and Innovation Trainingfor Power SystemsMaintenance and Fault Diagnosis Training for

Electrical Equipment

World Energy Congress -

NetherlandsVietnam Power Forum -Distribution Automation SummitFrontier Technology InnovationSummit on Energy Internet of

ThingsYangzhou Smart Energy

Innovation ForumSummit on DistributionTechnology ApplicationNational Forum on Distribution

Fault Handling and Safety

Technology

Customized vocational skills training

programs tailored to employeesTechnical Training CoursesProduct/Project Training CoursesMarketing/Market Training CoursesFunctional/Professional Training Courses Provide general skills training courses

Rapid integration training programs for newrecruits from society and campuses, as well asemployees undergoing job rotation

New Employee OrientationJob-Speci?c Training Courses for New Hires in

Various Business GroupsMentorship and Specialized Coaching Programs

for New EmployeesJob Rotation Mentoring and Training

Corporate culture promotion trainingcourses for all employees

Willfar Information's Values and Corporate

Culture

History of Willfar Information's

DevelopmentEnhance awareness, understanding,recognition, and implementation ofcorporate culture

Management Capability Enhancement Plan

External training Plan：

EMBA,MBA,AI Strategy and LeadershipEnhancement Program,Era-Leading Seminar

Internal Training Program：

Dragon Seed Program,Dragon LeapProgram,Innovation BusinessLecture,Management Skills Enhancement and

Empowerment Program,Business EnglishImprovement Cources

Professional Skills Breakthrough Initiative

Domestic Full-Sta? Marketing SeriesOverseas Full-Sta? Marketing SeriesOverseas Navigation Program / Business English

CornerCutting-Edge Technology PhD Salon / Technical

Standards Learning DayTechnical Support Practical Skills Competition

Multi-Skill Enhancement ProgramSpecialized Management Training for HR,

Finance, & Admin

New Journey Advanced Progression Plan Willstar’s Training Camp for Campus RecruitsGrowth Training Camp for Social RecruitsOne-on-One Training for Headhunted Talents

Corporate Culture Promotion Plan

Corporate Culture RoadshowOnline Corporate Culture Q&A ContestReading Activity of "Willstar News"Five-Minute Corporate Culture Implementation

ActivityOverseas Corporate Culture Course

Training Program

Curriculum System

2024 Training System Upgrade - Building an Intelligent and

Professionalized Talent Development Platform

Enhancing Industry Collaboration

Introduce top-tier, reputable trainingresources from the industry. Throughdeep collaboration, enrich our employ-ee development courses and enhancetraining professionalism

Technology-DrivenTraining PerceptionLeverage technical strengths to upgradeour internal learning platform (ZhiXueCloud), allowing employees to accesslearning resources ?exibly on mobiledevicesDevelop customized courses to bettermeet the needs of the audienceO?er online courses for managers to enhancelearning ?exibility

Premium Content CurationIntegrate arti?cial intelligence and largemodels into onboarding, career develop-ment, general competencies, and leadershiptraining to align with industry trendsEncourage employees to turn theirexperience and knowledge into courses,integrating them into the company'sknowledge-sharing mechanism.Integrate career progression and expertselection channels into the human resourcesystem to develop unique Willfar Informationtraining courses

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Leadership Development Program

We focus on the comprehensive development of managers and have developed a capability map based on our corevalues. This map covers strategic, business, team, and change management. Using it as a foundation, we providecustomized learning resources and development plans for managers at di?erent levels. This enhances theirmanagement skills and leadership techniques, enabling them to lead their teams more e?ectively and maintainour competitive edge.

Management Training - Management Capability Enhancement ProgramWillfar Information customizes leadership development systems to meet the needs of di?erent management levels. Ourtraining model now combines online knowledge learning with o?ine discussions, exchanges, and assessment exercises.We have designed specialized training programs for managers at various levels and career stages, including the“Dragon Potential Program”, “Dragon Leap Program”, and New Manager Training. In 2024, we selected 360 manag-ers to join these programs, enhancing their leadership skills for career advancement and building a talent pool for ourmanagement teams.

EMBAMBAAI Strategy and LeadershipEnhancement ProgramEra-Leading SeminarBusiness English Improvement Cources

CEO ForumAdvanced Empowerment Seminar

Training Courses forMiddle-Level Management

Teams

Innovation Business LectureAdvanced Knowledge for CareerAdvancement from Frontline to ExecutiveManagement Skills Enhancement andEmpowerment ProgramManagement course for Middle ManagersDragon Leap Program

External TrainingHigh-end ForumExternal CoachingAcademic Education

Training Courses for Frontline

Management Teams

How to Become a Quali?ed Product ManagerThree Core Management Systems for FrontlineManagersDragon Seed Program

BenchmarkingLearningExternal ForumVoices of Experts

Successor Training

Courses

Growth Engine for Newly PromotedManagersProfessional Competencies andWork Habits for Managers

Activity Salon

General Coursesfor Employees

ZhiXueYun Online Classroom

Leadership Development Courses & Programs

Development Path

Curriculum SystemTraining ProjectResource Support

SeniorManagemnt

Middle-levelManagement

FrontlineManagement

Management Reserve

Employees with

ManagementResponsibilities

Training Courses for

Operation andManagement Teams

E?ective CommunicationWorkplace Etiquette

Personalized Capability Assessment and GuidanceFor core talents, we provide personalized competency assessments and mentorship. For instance, in our leader-ship pipeline programs such as the“Dragon Potential Program”and“Dragon Leap Program”designed forhigh-potential future leaders, the company’s Assessment Center conducts comprehensive evaluations for eachparticipant. These evaluations help participants gain a deeper understanding of corporate expectations andstandards, while identifying their strengths and areas for growth. Based on the assessment results, we collaborateclosely with participants’ supervisors and the HR department to craft tailored development plans for eachindividual. This ensures rapid growth along career paths aligned with their potential, empowering them to becomethe backbone of sustainable team development.

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

To help new employees integrate quickly, we o?er targeted pre-job training. Campus hires receive closed training inprofessional ethics and workplace skills, while social hires focus on understanding our corporate culture and businessprocesses. Each business group also provides specialized training based on their unique needs. In 2024, we enhancedlearning e?ciency by introducing pre-learning and small-class teaching methods.Willfar Information learning center actively fosters mentorship and interaction between new and experiencedemployees, supporting continuous growth across all career stages. New employees are assigned mentors upononboarding, who provide structured guidance under the New Employee Mentorship Program. This program outlinesmentor responsibilities, selection criteria, and the mentoring process to ensure e?ective and organized support.To develop and retain talent, we have established a comprehensive management process that encompasses jobrotation planning, pre-rotation training, implementation, and assessment of rotation outcomes. This approach isdesigned to align with the development needs of both the Company and the employees.

Onboarding and Rotation Training - New Journey and New Advancement Program

Pre-Onboarding GuidanceEarly-Onboarding SupportOnboarding TrainingBefore onboarding, mentors communicatewith new employees, answer questions, andrecommend resources to prepare them fortheir ?rst day.

After onboarding, mentors work with newemployees to set goals, establish work?owhabits, and o?er career guidance via dailyinstructions, regular check-ins, and feedback.

New employees are arranged to interviewsenior colleagues on cultural integration,e?ciency, and career development, speedingup their integration into the company cultureand boosting work e?ectiveness.

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Global Marketing Business Empowerment Training

Career Development Training ? Professional Skills Breakthrough InitiativeFor professional development, we recommend learning resources tailored to employees' professional ?elds, levels,and job requirements. Employees can select courses and learning methods based on their interests, needs, and devel-opment stages. Beyond regular training, we o?er diverse learning and exchange opportunities.

We conduct specialized international training programs aligned with our corporate strategy, focusing on internation-al trade rules and processes. This enables us to build a professional and international trade team.

We have developed comprehensive marketing capability enhancement systems for domestic and international front-line marketing sta?, o?ering courses and sharing sessions on topics such as products and solutions, marketing strate-gy development, and market planning.The training program invited general managers from various business groups and divisions to provide in-depth analy-sis and detailed explanations of key businesses, new products, and solutions, with the goal of enhancing employees'business development and channel expansion skills. Following the training, we will organize assessments for allmarketing, technical support, and market personnel to reinforce their learning through testing.

Company-Wide Marketing Training

Global Empowerment Bootcamp

External Training

The training coursesinclude, but are notlimited to:

Internal Training

We also invited leaders in international business to conduct internal training, o?ering detailed insights into key productsand solutions. This initiative aims to fully prepare for adjustments and capability enhancements in international business,organizational structure, teams, and personnel planning.

We support and encourage employees to enhance theirprofessional skills through on-the-job education,further academic studies, and external certi?cations.Full-time employees are eligible for rewards andreimbursement for certi?cation-related expenses inrelevant career ?elds.

Basic theoretical knowledge of interna-tional tradeInternational trade risk managementand case studyLogistics and supply chain managementtrainingImport and export procedures andpractical skills

Strategies for dealing with tari?sand trade barriersTrade ?nancing and paymentmethodsMarket development and salestechniques in international markets

International Trade Negotiation Simulation Workshop

International Trade Practices & Case Study TrainingInternational Trade Risk Mitigation & Compliance Management Workshop

In addition, we regularly organize professional exchangeevents, inviting industry experts to share the latestinsights, innovations, and valuable experience, fosteringknowledge exchange and sharing among employees.

WILLFAR INFORMATION

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Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Innovation Business Forum

Business Language Skills Enhancement

We invited both internal and external technical experts to share nearly 60 cutting-edge topics and organizeda product and solution presentation competition. In addition, we extended special invitations to investors,customers, and recent college graduates to join us.

For overseas business executives，we o?er online and on-site interactive training to enhance theirbusiness English and communication skills, supporting our 2024 management goals.For all employees, using BEC materials and scenario-based teaching, we focus on improving English listen-ing, speaking, product promotion, marketing skills, and business negotiation abilities.For employees in or heading to overseas roles, we provide an APP-based learning program with 1v1 lessonsfrom native English teachers and WeChat group support. Topics include personalized self-introductions,everyday work English, business communication, presentation skills, and international email etiquette.

We conduct internal trainer training to build a high-quality team of internal instructors, enhancing their rolein our talent development system, facilitating the accumulation and transmission of organizational experi-ence, and driving the development of a learning organization.

Internal Trainer Development Program

WILLFAR INFORMATION2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in Action

Innovation-Driven and

Intelligent Future

Digital Empowermentand Green E?ciency

Electric Shock and Mechanical Injury Emergency

Response Competition

Willfar Information strictly adheres to national laws, regulations, and standards forpreventing and controlling occupational hazards. We have developed several manage-ment measures, including the Occupational Health Protection Management Measures andthe Emergency Rescue Plan Management Measures for Occupational Disease Hazards, toprioritize safety production and occupational health protection.

Occupational Health and SafetyManagement System Certi?cation

We organize safety education and occupational health training, provide annual health checks for workers exposed tooccupational hazards, and maintain comprehensive occupational health records to ensure the well-being of ouremployees.

To enhance employees' emergency response skills,familiarize them with emergency procedures, andprovide self-rescue and ?rst aid training to reduceaccident impacts, we held the 4th Electric Shock andMechanical Injury Emergency Response Competition.

Protecting Employee Health

4.5

Safety Production Management System

Safety Supervision

and InspectionSafety Education

and TrainingSafety ProductionPolicies

Safety Emergency

Management

First Aid and AED TrainingFire Safety Training

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Employee Mental Health TrainingWe help employees e?ectively manage stress through mental health education and training.

Willfar Information consistently prioritizes thephysical and mental well-being of its employees. InJune 2024, we hosted a mental health lectureseries, inviting a Council Member of the HunanPsychological Counselors Association and aNational Certi?ed Level-II Psychological Counselorto deliver specialized training. This initiative aimedto enhance employees' mental health awareness,equip them with practical strategies to managepsychological well-being, and empower them tothrive both personally and professionally withrenewed energy and resilience.

To enrich employees' leisure lives, we organizedvarious sports activities, such as sports meetingsand basketball games, helping employees stay?t and relaxed outside of work.

Workplace Well-being

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Smart Energy Utilization - Promoting Digital Transformation of Rural Energy

As the forefront of rural revitalization e?orts, the development of rural areas holds critical signi?cance. Willfar Information is committedto leveraging technological and information-based approaches to drive rural revitalization. By enhancing energy conservation ande?ciency, we e?ectively reduce the expenditures of rural households and improves their disposable income levels.

With the accelerating pace of urbanization, rural areas arefacing growing challenges, particularly in their powerinfrastructure. The increasing load on rural power gridsand the inadequate power facilities have graduallyemerged as signi?cant bottlenecks, severely restrictingrural development.Willfar Information has launched the Rural HouseholdsSmart Energy Solution. By monitoring digital informationsuch as electricity load, electrical safety, types and status

Engaging inSocial Welfare

Contributing to Rural Revitalization

5.1

of home appliances, charging piles, and household-dis-tributed photovoltaics in new rural families, it can achieveanalysis, diagnosis, and control of electrical equipment. Itcan also provide digital value-added services such asenergy analysis, energy-saving diagnosis, load adjust-ment, electrical safety, and early warning of electricalappliance failures for rural families and entire villages. Thisenables smart energy use for rural families and entirevillages, making rural household energy observable,measurable, controllable, and adjustable.

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven andIntelligent Future

Digital Empowermentand Green E?ciency

Protecting the Healthy Growth of Left-Behind Children

We have fostered the concept of a “Public-Welfare Oriented Willfar.” We have assembled a volunteer team that actively engages incharitable endeavors such as donations, educational sponsorships, and care visits, creating value for society.

From 2022 to 2024, we have carried outlove-support activities for left-behindchildren in ?nancial di?culties in GuitangTown, Longshan County, Western Hunan.

“Love Changes Destiny”Charity Scholarships

Willfar Book Corner

Voluntary Blood Donation Activity

In 2024, the “Love Changes Destiny” charity educationsupport activity was held in Changsha. As a caringenterprise, Willfar Information donated 1 million yuanin scholarship funds through the Provincial CharityFederation, helping motivated students realize theiruniversity dreams.

Willfar Information established the “Willfar Book Corner” at the school in Mibei MiaoAutonomous Township, Xinhuang Dong Autonomous County, Western Hunan.

To promote and carry forward the spirit of Lei Feng and todisseminate the volunteer service concept of "learning fromLei Feng, dedicating to others, and improving oneself," onMarch 20

th

, Willfar Information’s Party Committeeorganized a voluntary blood donation activity. More than 70employees actively participated, donating a total of 12,100

milliliters of blood.

Spreading Warmth through Love

5.2

WILLFAR INFORMATION

2024 ESG REPORT

Transparent Governanceand Standardized Operations

Responsibility at HeartAccountability in ActionInnovation-Driven and

Intelligent Future

Digital Empowerment

and Green E?ciency

Communication with Stakeholders

WILLFAR INFORMATION2024 ESG REPORT

We are well aware of the signi?cant impact that variousstakeholders have on Willfar Information's development.Through systematic organization and analysis, we have identi-?ed 8 major stakeholder groups, including the government,shareholders, customers, employees, suppliers, industryassociations, the general public, and other partners.

Actively listening to and responding to the needs of stakehold-ers is key to our stable development. We have established adiversi?ed range of communication channels to proactivelylisten to the voices of all parties. Meanwhile, we integrate thefeedback we collect into our strategic planning and day-to-daydecision-making to ensure that our actions align with the expec-tations of stakeholders.StakeholdersStakeholder ConcernsCommunication Channels

Other Partners

Compliance with Laws & RegulationsAnti-Corruption & Business EthicsEmployee Rights ProtectionOccupational Health & SafetyWaste & Emission ManagementProtection of Investors' Rights & InterestsCompliance with Laws & RegulationsSustainable Products & SolutionsInnovation and R&DCommunication with Stakeholder

Project CollaborationOn-Site Visits and InspectionsWork ReportsExchange ActivitiesAnnual General Meeting (AGM)Investor ConferenceInformation DisclosureTelephone & Email CommunicationQuality Customer ServiceProduct Quality & SafetySustainable Products & SolutionsData Security & Privacy ProtectionClimate Change Response

Visits & ExchangesSatisfaction SurveysCustomer Service HotlineEmployee Bene?ts & CompensationEmployee Rights ProtectionEmployee Training & DevelopmentOccupational Health & Safety

Labor UnionSta? CongressCorporate Culture ActivitiesEmployee TrainingOptimization of Supply Chain ManagementProduct Quality & SafetyAnti-Corruption & Business Ethics

Visits & ExchangesBiddingInnovation and R&DProduct Quality & SafetyOptimization of Supply Chain Management

Industry ExchangesCommitment to Public Welfare and CharityCompliance with Laws & RegulationsWaste & Emission ManagementResource Use & Energy Consumption

Information Disclosure

Company O?cial Website

Community ActivitiesProduct Quality & SafetySustainable Product & SolutionsInnovation and R&D

Information Disclosure

Company O?cial Website

Government

Shareholder

Client

Employee

Supplier

Industry Association

Society

We invited stakeholders to participate in the issue assessment and sought their suggestions on our sustainability e?orts. By analyzingthe survey results and in alignment with the Company's operational realities and development plans, we constructed a dual-materiali-ty issue analysis matrix. Furthermore, based on the assessment outcomes, we will develop corresponding action plans to e?ectivelyaddress the concerns of stakeholders.

Materiality Issue Identi?cation Process

Materiality Issue Analysis Matrix

ESG Issue Identi?cation

We analyzed the macro environment and policy trends, reviewed the company's ESGpractices, studied best practices within the industry, consulted expert opinions, andidenti?ed 21 material ESG issues based on the principle of double materiality.

Stakeholder Survey

We designed questionnaires to collect opinions and suggestions from all parties throughsurveys and face-to-face interviews to understand the concerns and expectations ofdi?erent stakeholders.

Materiality Assessment

of Issues

We integrated feedback from both internal and external stakeholders, 11 highly materialtopics and 10 moderately material topics were identi?ed through expert assessment anda matrix was created.

Protection of Employees' Rights and InterestsEmployee Bene?ts and CompensationProduct Quality and SafetyInnovation and R&DOccupational Health and SafetyEmployee Training and DevelopmentQuality Customer ServiceData Security and Privacy ProtectionOptimization of Supply Chain ManagementContributing to Rural RevitalizationCommitment to Public Welfare and Charity

Compliance with Laws & RegulationsCommunication with StakeholdersProtection of investors' rights and interestsParty's Role in GuidingAnti-Corruption and Business Ethics

Resource Use and Energy ConsumptionSustainable Products and SolutionsResponding to Climate ChangeWaste and Emissions ManagementBiodiversity Conservation

Materiality Issue Identi?cation

WILLFAR INFORMATION

2024 ESG REPORT

Sustainability Impact Materiality

Financial Impact Materiality

Willfar Information will continue to bene?t every city,every community, every enterprise, and every householdwith our products, technology, and services.

WILLFAR INFORMATION2024 ESG REPORT

AppendixKey Performance Data

Total energy consumptionEnergy intensityGasolineDieselNatural GasTotal electricity consumptionPurchased electricityPhotovoltaic electricity generation

KWh

KWh/10,000 yuan of annual revenue

LLm

KWhKWhKWh

6,738,053.40

24.55

9,703.871,403.1274,545.245,896,734.164,990,634.83906,099.33

217.67

2,846.163,063.83

0.01

Greenhouse gas emissions (Scope 1)Greenhouse gas emissions (Scope 2)Total GHG emissions (Scope 1 + Scope 2)Greenhouse gas emission intensity

tCO

etCO

etCO

etCO

e/10,000 yuan of annual revenueTotal water consumptionWater consumption intensity

Tonne

Tonne/10,000 yuan of annual revenue

207,938.78

0.76

Environmental investmentWastewater COD concentrationWastewater BOD5 concentrationAmmonia nitrogen concentration in wastewaterTotal phosphorus concentration in wastewaterWaste particle concentrationNon-hazardous wasteNon-hazardous waste recycling rateHazardous waste generation (tin slag)Hazardous waste recycling rate

10,000 yuanmg/Lmg/Lmg/Lmg/Lmg/m

Tonne

%Tonne

%

28.69

28.52

6.81

16.62

1.67

0.25

91.48

Performance IndicatorsUnitValue in 2024

Environmental Performance Table

Energy Consumption

Greenhouse Gas Emission

Water Consumption

Emissions Management

WILLFAR INFORMATION

2024 ESG REPORT

By gender

MaleFemaleBelow 30Aged 31-40Aged 41-50Over 50Bachelor's DegreeMaster's DegreeDoctoral DegreeOtherManagementR&D and TechnologyProductionSalesMaleFemaleBachelor's DegreeMaster's DegreeDoctoral DegreeOther

4.09

Total training expenditureNumber of employee training sessionsTotal training hours for employeesTotal number of training participantsAverage training hours per employeeEmployee training coverage

10,000 yuanNumber

HourPerson-time

Hour

%

40,22336,910

46.83

30,445

46.77

9,768

46.96

Male

Total training hoursAverage training hours per participantTotal training hoursAverage training hours per participant

HourHourHourHour

Total number of employeesPerson

PersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPersonPerson

%%

Performance IndicatorsUnitValue in 2024

Social Performance Table

Employees

Employee Training

By educationEmployee turnover rateLabor contract signing rate

Number of new employeesBy gender

By age

By education

By occupational

By gender

Famale

WILLFAR INFORMATION2024 ESG REPORT

HourPerson-timeNumberPersonNumber%%NumberProduct quali?cationrate

%

Total number of suppliersNumber of new suppliers

NumberNumberNumberNumber%

1,139

99.99

Performance IndicatorsUnitValue in 2024Social Performance Table

Occupational Health and Safety

Product Quality and Service

Suppliers

Number of safety productionemergency drillsNumber of participants in safetyproduction emergency drills

Training hours of safety productionNumber of participants in safetyproduction training

Number of safety production accidentsEmployee occupational health examination rateCoverage rate of occupational health recordsNewly diagnosed cases of occupational diseases

Customer satisfactionComplaint handling rateSampling inspection coverage for materialsand ?nished goods

%%%

99.95

New suppliers selected based on social criteriaNew suppliers selected based onenvironmental criteriaProportion of suppliers signing integrityagreements

WILLFAR INFORMATION

2024 ESG REPORT

Statement of UseGRI Version

GRI 1: Foundation 2021

GRI 2: GeneralDisclosure 2021

GRI 3: MaterialTopics 2021

EmployeesWorkers who are not employeesGovernance structure and compositionNomination and selection of the highest governance bodyChair of the highest governance bodyDelegation of responsibility for managing impactsRole of the highest governance body in sustainability reportingCon?icts of interestCommunication of critical concernCollective knowledge of the highest governance bodyEvaluation of the performance of the highest governance bodyRemuneration policiesProcess to determine remunerationAnnual total compensation ratioStatement on sustainable development strategyPolicy commitmentsEmbedding policy commitmentsProcesses to remediate negative impactsMechanisms for seeking advice and raising concernsCompliance with laws and regulationsMembership associationsApproach to stakeholder engagementCollective bargaining agreementsProcess to determine material topicsList of material topicsManagement of material topics

GRI Standards DescriptionReport Section

GRI Standards Index

2-72-82-92-102-112-122-132-142-152-162-172-182-192-202-212-222-232-242-252-262-272-282-292-303-13-23-3

Organizational detailsEntities included in the organization's sustainability reportingReporting period, frequency and contact pointRestatements of informationExternal assurance

2-12-22-32-42-5

Activities, value chain and other business relationships2-6

Willfar Information Technology Co., Ltd has prepared this report in accordance with the GRIStandards, with the reporting period covering 1 January 2024 to 31 December 2024.

Role of the highest governance body in overseeing themanagement of impacts

About UsIntroductionIntroduction?Assurance Report

4.4 Commitment to People-Centric Approach

—

1.1 Strengthening Corporate Governance

1.1 Strengthening Corporate Governance

1.1 Strengthening Corporate Governance

1.1 Strengthening Corporate Governance

1.1 Strengthening Corporate Governance

1.1 Strengthening Corporate Governance

—Communication with StakeholdersPreface—

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

—Preface

4.4 Commitment to People-Centric Approach

Refer to the content in each sectionCommunication with StakeholdersCommunication with Stakeholders

1.2 Stable and Compliant Operation

About UsCommunication with Stakeholders—

About Us

3.2 Accelerating the Modernization

Transformation of the Energy System

Materiality Issue Identi?cationMateriality Issue Identi?cationMateriality Issue Identi?cation

WILLFAR INFORMATION

2024 ESG REPORT

GRI 201: EconomicPerformance 2016

GRI 202: MarketPresence 2016

GRI Standards DescriptionReport Section

201-2201-3201-4

Direct economic value generated and distributed201-1

202-1202-2

Ratios of standard entry level wage by gender comparedto local minimum wageProportion of senior management hired fromthe local community

204-1205-1205-2205-3

Proportion of spending on local suppliersOperations assessed for risks related to corruptionCon?rmed incidents of corruption and actions taken

GRI 302: Energy 2016

GRI 203: IndirectEconomic Impacts 2016GRI 204: ProcurementPractices 2016GRI 205:

Anti-corruption2016GRI 206:

Anti-competitiveBehavior 2016GRI 207: Tax 2019

GRI 301: Materials 2016

3.1 Practicing Sustainable Operations

4.4 Commitment to People-Centric Approach

?

About US

1.4 Valuing Investor Relations Management

??PrefaceAbout Us

2.2 Innovation Leads the Future

2.3 Promoting Industry Collaboration

?

1.2 Stable and Compliant Operation

1.2 Stable and Compliant Operation

?

1.2 Stable and Compliant Operation

1.2 Stable and Compliant Operation

1.2 Stable and Compliant Operation

??

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

Key Performance Data?Key Performance Data

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

1.2 Stable and Compliant Operation

Infrastructure investments and services supportedSigni?cant indirect economic impacts203-1203-2

Approach to taxTax governance, control, and risk managementCountry-by-country reportingMaterials used by weight or volumeRecycled input materials usedReclaimed products and their packaging materialsEnergy consumption within the organizationEnergy consumption outside of the organizationEnergy intensityReduction of energy consumptionReductions in energy requirements of products and services

207-1207-2207-3207-4301-1301-2301-3302-1302-2302-3302-4302-5

206-1

Legal actions for anti-competitive behavior, anti-trust,and monopoly practices

Financial implications and other risksand opportunitiesdue to climate changeDe?ned bene?t plan obligations and other retirement plansFinancial assistance received from government

Communication and training about anti-corruptionpolicies and procedures

Stakeholder engagement and management ofconcerns related to tax

WILLFAR INFORMATION2024 ESG REPORT

GRI Standards DescriptionReport SectionGRI 303: Water andE?uents 2018

GRI 304:

Biodiversity 2016

GRI 305:

Emissions 2016

GRI 306: Waste 2020

Waste generation and signi?cant waste-related impactsManagement of signi?cant wasterelated impactsWaste generatedWaste diverted from disposalWaste directed to disposal

Interactions with water as a shared resourceManagement of water dischargerelated impactsWater withdrawalWater dischargeWater consumptionOperational sites owned, leased, managed in, or adjacent to,protected areas and areas of high biodiversity value outsideprotected areas

IUCN Red List species and national conservation list specieswith habitats in areas a?ected by operations

Nitrogen oxides (NOx), sulfur oxides (SOx), and othersigni?cant air emissions

Signi?cant impacts of activities, products and serviceson biodiversity Habitats protected or restored

Direct (Scope 1) GHG emissionsEnergy indirect (Scope 2) GHG emissionsOther indirect (Scope 3) GHG emissionsGHG emissions intensityReduction of GHG emissionsEmissions of ozone-depleting substances (ODS)

New suppliers that were screened using environmental criteriaNew employee hires and employee turnoverBene?ts provided to full-time employees that are notprovided to temporary or parttime employees

Worker participation, consultation, and communication onoccupational health and safety

Parental leave

Occupational health and safety management system

Hazard identi?cation, risk assessment, and incident investigation

Occupational health services

Minimum notice periods regarding operational changes

304-1304-2304-3

305-7

308-1308-2401-1

306-1306-2306-3306-4306-5

303-1303-2303-3303-4303-5

304-4305-1305-2305-3305-4305-5305-6

401-2401-3

403-4

GRI 308: SupplierEnvironmentalAssessment 2016GRI 401:

Employment 2016GRI 402:

Labor/ManagementRelations 2016GRI 403: OccupationalHealth and Safety 2018

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

Key Performance DataKey Performance DataKey Performance Data

Key Performance DataKey Performance Data

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

?

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

3.1 Practicing Sustainable Operations

4.4 Commitment to People-Centric Approach

3.1 Practicing Sustainable Operations

??

?

?

?

Key Performance Data

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

Habitats protected or restored

403-1403-2403-3

402-1

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

?

Negative environmental impacts in the supply chainand actions taken

4.1 Building Sustainable Supply

Chain System

4.1 Building Sustainable Supply

Chain System

WILLFAR INFORMATION

2024 ESG REPORT

GRI 413: LocalCommunities 2016

403-9403-10404-1404-2404-3

GRI 403:

Occupational Healthand Safety 2018

GRI 404: Trainingand Education 2016

GRI 406:

Non-discrimination 2016

GRI 408: ChildLabor 2016GRI 409: Forced orCompulsory Labor 2016

GRI 405: Diversityand EqualOpportunity 2016

GRI 407: Freedom ofAssociation and CollectiveBargaining 2016

GRI Standards DescriptionReport Section

Worker training on occupational health and safetyPromotion of worker healthPrevention and mitigation of occupational health and safetyimpacts directly linked by business relationshipsWorkers covered by an occupational health and safetymanagement system

Operations and suppliers in which the right to freedom ofassociation and collective bargaining may be at risk

Operations and suppliers at signi?cant risk for incidentsof forced or compulsory laborSecurity personnel trained in human rights policies orproceduresOperations with local community engagement, impactassessments, and development programsOperations with signi?cant actual and potential negativeimpacts on local communities

Work-related injuriesWork-related ill healthAverage hours of training per year per employee

Operations and suppliers at signi?cant risk for incidentsof child labor

Incidents of violations involving rights of indigenous peoples

403-5403-6403-7

413-2

407-1408-1409-1410-1411-1413-1

GRI 410: SecurityPractices 2016GRI 411: Rights ofIndigenous Peoples 2016

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

Key Performance Data

4.4 Commitment to People-Centric Approach

??

?

1.1 Strengthening Corporate Governance

4.4 People-Centric Approach

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

4.4 Commitment to People-Centric Approach

??

?

3.2 Accelerating the Modernization

Transformation of the Energy System

4.4 Commitment to People-Centric Approach

GRI 418: CustomerPrivacy 2016

New suppliers that were screened using social criteriaNegative social impacts in the supply chain and actions taken

4.1 Building Sustainable Supply Chain System

2.1 Building Excellence in Quality

4.2 Customer-Centric Responsibility Practices

Incidents of non-compliance concerning the health and safetyimpacts of products and services

414-1414-2GRI 414: SupplierSocial Assessment 2016GRI 415: PublicPolicy 2016

416-2416-1417-1417-2417-3

GRI 416: CustomerHealth and Safety 2016GRI 417: Marketingand Labeling 2016

405-2406-1

Ratio of basic salary and remuneration of women to menIncidents of discrimination and corrective actions taken

405-1Diversity of governance bodies and employees

Substantiated complaints concerning breaches of customerprivacy and losses of customer data418-1

4.3 Ensuring Information Security

403-8

4.4 Commitment to People-Centric Approach

Programs for upgrading employee skills and transitionassistance programsPercentage of employees receiving regular performance andcareer development reviews

Political contributions

Assessment of the health and safety impacts of productand service categories415-1

Requirements for product and service information and labelingIncidents of non-compliance concerning marketing communicationsIncidents of non-compliance concerning marketing communications?

?

2.1 Building Excellence in Quality

2.1 Building Excellence in Quality

2.1 Building Excellence in Quality

4.1 Building Sustainable Supply Chain System

WILLFAR INFORMATION

2024 ESG REPORT

Independent Assurance Report

WILLFAR INFORMATION2024 ESG REPORT

WILLFAR INFORMATION2024 ESG REPORT

WILLFAR INFORMATION2024 ESG REPORT

WILLFAR INFORMATION2024 ESG REPORT

Reader Feedback

Dear Reader,Thank you for taking the time to review Willfar Information’s 2024 Environmental, Social, and Governance (ESG) Report. To continu-ously improve our ESG practices and enhance our ESG management standards, we sincerely invite you to provide valuable feedbackand suggestions on this report.We kindly request your assistance in completing the related questions in this feedback form and submitting your comments andrecommendations to us via email.Email：tzzgx@willfar.com

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NameCompanyPhone NumberEmail Address

Your Information

Clarity □ High □ Moderately High □ Average □ Moderately Low □LowAccuracy □ High □ Moderately High □ Average □ Moderately Low □LowCompleteness □ High □ Moderately High □ Average □ Moderately Low □Low

Your Other Suggestions for our ESG Work and This Report:

Environmental Responsibility □Good □ Fairly Good □ AverageSocial Responsibility □Good □ Fairly Good □ AverageGovernance Responsibility □Good □ Fairly Good □ Average

Your Evaluation of our Performance on Environmental, Social,and Governance Responsibilities：

Do you think the information disclosed in this report is clear,accurate, and complete?

WILLFAR INFORMATION2024 ESG REPORT

Willfar Information Technology Co., LtdWebsite: http://www.willfar.comPhone: 0731-88619798Address: Wasion Science and Technology Park, 468 Tongzipo West Road, YueluDistrict, Changsha City, Hunan Province, China

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