Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Environmental, Social andGovernance (ESG) Report
2023
OPPLE Lighting Co.,Ltd
欧普照明
2023Environmental, Social and Governance (ESG) ReportLighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
About This Report
IntroductionThis Report aims to objectively and fairly present environmental, social and governance (ESG) performance of OPPLE Lighting Co.,Ltd, as well as communication with stakeholders and its subsidiaries (hereinafter referred to as "OPPLE Lighting", "The Group","The Company" or "We") in 2023. It is recommended that this Report should be read corporate governance-related contents inconjunction with the chapter of Corporate Governance (A Share) set out in the2023 Annual Report of OPPLE Lighting Co., Ltd
(hereinafter the 2023 Annual Report).
President's StatementAbout OPPLE Lighting
Company Pro?leDevelopment HistoryESG StrategyPerformance Highlights in 2023
01. Forge Ahead,
Consolidating Sound Governance
ESG GovernanceEnhancing Responsible GovernanceUpholding Business EthicsPromoting Responsible MarketingProtecting Privacy and Security
02. See Beyond, Lighting up Better Life
Empowering Product InnovationEnsuring Quality AssuranceEnhancing Customer ExperienceEmpowering Business Collaboration
03. Protect Environment,
Embracing Green Development
Environmental ManagementAddressing Climate ChangeOptimizing Resource UsageStandardizing Emission Management
04. Gather Talents,
Fostering a Happy WorkplaceEmployee Attraction and InclusivenessEmployee Training and DevelopmentEmployee Health and Care
Basis of PreparationThe Report is prepared in accordance withthe Shanghai Stock Exchange Self-Regulatory Supervision Guidelines for ListedCompanies (No.1)-Standardized Operationsof Shanghai Stock Exchange (SSE), as well as theGRI Standardsissued by the GlobalReporting Initiative (GRI), theSustainability Accounting Standardsissued by the Sustainability Accounting Standards Board (SASB),and the United Nations Sustainable Development Goals (UNSDGs). The Report has been reviewed and approved by the Board ofDirectors (The Board) of the Company.
Scope and Boundary of ReportThe Environmental, Social and Governance (ESG) Report the "Report" covers the period from January 1, 2023 to December 31,2023, with some reviews over previous years and the forecast of 2024 when necessary. The information disclosed within the Reportinvolves headquarters and subsidiaries of the Company. Some of the data calibres include only part of the operating locations,see footnotes for details. Unless otherwise speci?ed, the scope in the Report is consistent with that of the Company's2023 AnnualReport.
Source of Information and Reliability AssuranceThe information and cases herein were extracted mainly from the Company's statistical reports, relevant documents and internalcommunications. Some of the data within the Report were extracted from the2023 Annual Report. In case of discrepancy betweenthe financial data and the2023 Annual Report, the latter shall prevail. The remaining data were from the Company's internalsystem or hand records. Unless otherwise stated, the currency unit in the Report is RMB. The Board of Directors and all directors ofthe Company hereby warrant that the Report contains no false records, misleading representations or material omissions, and thatthey shall be severally and jointly liable for the authenticity, accuracy and completeness of the information disclosed herein.The Report is available in English and Chinese Simplified. Should there be any discrepancy between the English and Chineseversions, the Chinese Simpli?ed version shall prevail.Access to the Report and FeedbackThe Report is published in paper and electronic versions. The electronic version is available on the Company's o?cial website(https://www.OPPLE Lighting.com.cn/) and SSE's website (http://www.sse.com.cn/).We value the opinions from stakeholders, and the readers are free to contact us through the following contact details.Tel.: 021-38550000-6720E-mail::Public@OPPLE Lighting.comAddress: MIXC V2 Building, No,1799, Wuzhong Road, Minhang District, Shanghai Municipality
Contents
05. Co-building and Sharing,
Creating Sustainable Supply ChainsSupplier ManagementSustainable SupplySupplier Communication and Training
06. Spread Kindness,
Shouldering Social Responsibility
Rural RevitalizationEducation AssistanceHealth Science Popularization
Appenddix
GRI Content IndexSASB Index
2023Environmental, Social and Governance (ESG) ReportLighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
President's StatementAs China's economy embarks on a journey of high-quality development, the ESG philosophy centered on green development,social responsibility, and governance e?ciency is becoming a new consensus in the business community and capital market. TheESG places emphasis on high-quality and sustainable development, which essentially echoes China's new development concept,high-quality growth, and "carbon peaking and carbon neutrality" goals.As a benchmark total lighting solution provider for the Chinese lighting industry, OPPLE Lighting established an ESG developmentstrategy with five pillars: Building Foundation for Governance as the Cornerstone, Promoting Green Development, CreatingWorkplace Prosperity, Sharing Smart Life, and Building Better Future. Adhering to the sustainable development vision of "greenand low-carbon shopping experience, digitalized and intelligent life, a better sustainable future", we continuously improved ourESG governance system. We established a three-tier ESG governance structure consisting of the Strategy and ESG Committeeresponsible for oversight, the Board of Directors responsible for supervision, and the ESG Working Group responsible for execution.This structure has helped comprehensively advance the implementation of ESG-related work, driving the simultaneous progressand improvement of the Company's economic and social bene?ts.OPPLE Lighting will focus on "sound governance, better life, green development, happy workplace, sustainable supply chain, andcharity" to carry out speci?c ESG work.Forge Ahead, Consolidating Sound Governance. Following the strategy of compliant operation, we establish a diversi?ed andhighly e?cient corporate governance structure, an ESG governance structure with well-de?ned job responsibilities, and a soundrisk control system. Furthermore, we always advocate legal, compliant, and honest business activities, thus safeguarding theCompany's high-quality sustainable development.See beyond, lighting up Better Life. We persist in driving reform with technology and consistently increase R&D spending.We launched SDL smart spectroscopy and three-in-one microcomputer-controlled light technology, with the aim to provideconsumers and customers with a healthy, fashionable, technological, and professional lighting experience by virtue of excellentproduct quality "?ve-star" service.Protect Environment, Embracing Green Development. We uphold the concept of green development and actively respondto climate change. Guided by technological innovation, we continue to build green plants, promote low-carbon manufacturing,
create green products, bring green, smart, healthy, and comfortable new experiences to the public, and provide enterprises withnew routes in terms of energy e?ciency and carbon emissions reduction.Gather Talents, Fostering a Happy Workplace. We are committed to creating a fair, equal, inclusive, healthy, and safe workenvironment, providing a competitive compensation and welfare system, launching the employee stock ownership plan (ESOP),establishing a comprehensive training system across the globe, and working together with our employees to continuously moveforward and create value for society and the future.Co-building and Sharing, Creating Sustainable Supply Chains. We have been constantly improving the resilience and stabilityof our supply chain, establishing a sound supplier management process, focusing on the sustainable development managementof the supply chain, and working with our suppliers and partners to create a mutually bene?cial and growing value chain throughsupply chain integrity management and green supply chain programs.Spread Kindness, Shouldering Social Responsibility. We bear in mind the social responsibilities as a corporate citizen,continue to practice the public welfare philosophy of "Caring Light to Illuminate the Future", launch the "Shine-A-LightCampaign" to help improve the rural lighting environment, initiate the "Dream Desk" program to illuminate the future of childrenliving in di?culty, and organize the "Family Healthy Light Public Popular Science Activity" to draw public attention to healthylighting.From the era of traditional lighting to the era of LED energy-saving lamps, and now to the era of digital intelligence, OPPLE Lightinghas always held itself to high-standard ESG practices and adhered to the unity of corporate business value and social value. ThisESG report will show you how we fully integrate the concept of sustainable development into all aspects of practice. Through the2023 ESG report, we also hope to enhance communication and understanding with all stakeholders and work together to build abetter future.In the future, OPPLE Lighting will continue to uphold the philosophy of green sustainable development driven by technologicalinnovation, facilitate green transformation, and promote high-quality development of the industry, thus making positivecontributions to China's "carbon peaking and carbon neutrality" goals and sustainable development.
2023Environmental, Social and Governance (ESG) ReportLighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
About OPPLE Lighting
Founded in 1996, OPPLE Lighting is an integrated lighting company covering R&D, production, sales, and services. The Companyis headquartered in Shanghai and currently has over 6,000 employees. The Company also owns several manufacturing centersincluding Zhongshan Industrial Park, Wujiang Industrial Park, and the soon-to-be-operational South China Industrial Park. OPPLELighting's vast product portfolio includes LED and traditional lighting, lamps, electrical appliances, kitchen and bathroom ceilinglights, and more. The Company has an industry-leading independent R&D team and benchmark production lines within theindustry, with the number of patent applications exceeding 4,000. With a strong marketing team and a well-established domesticand international marketing network, OPPLE Lighting now has over 110,000 sales outlets of various types. The Company was listedon the Main Board of the Shanghai Stock Exchange on August 19, 2016, o?cially going public. The stock is abbreviated as "OPPLELighting" with the stock code: 603515.SH.With the vision of "creating a global lighting business", OPPLE Lighting has expanded its business to over 70 countries and regionsincluding Asia-Paci?c, Europe, the Middle East, and South Africa, establishing a good brand image. Since 2010, the Company hasparticipated in several national key projects, becoming a partner and lighting solution provider for the Chinese Private Enterpriseat Expo 2010, the Plant Pavillion of the 2019 Beijing International Horticultural Exhibition, and the World Expo Dubai China Pavilion,making multiple impressive appearances at the Light + Building in Frankfurt, Germany.In 2023, China's lighting industry was in a recovery phase under pressure, with market demand slowly warming up. The industrywas facing both development opportunities and challenges. In response to the national strategy of promoting domestic brandsand high-quality economic development, OPPLE Lighting, as a benchmark provider of integrated lighting solutions in the Chineselighting industry, leveraged our experience and strength to promote the standardization of intelligent lighting applications amongdi?erent populations and scenarios. We continued to expand the application of smart lighting in urban construction, education,medical care, fire protection, and other fields, enabling more enterprises and government agencies to enjoy a healthy andintelligent lighting environment brought by technological innovation. With smart, healthy, and standardized lighting, we aim tocreate high-quality lighting experiences for consumers and various industries in an era of the Internet of Everything (IoE).In the future, OPPLE Lighting will continue to focus on the trend of digital and intelligent development, explore the value of theInternet and big data in the lighting industry, and actively embrace advanced technologies such as 5G, the Internet of Thing (IoT),and cloud computing. By integrating traditional industries with modern technology, we will continue to lead the developmentof the smart lighting industry, making digitalization and intelligence the driving force for our continuous development. In ouroperations, we will actively assume corporate social responsibilities in the environmental, social, and governance frontiers,continuously implement the concept of sustainable development in all business development processes, and contribute to thesustainable development of society by launching innovative products and services.
4,000+
OPPLE Lighting boasts more than4000 patent rights
3 manufacturing centersOPPLE Lighting is headquartered in Shanghaiand has manufacturing centers in Wujiang,Zhongshan and South China
110,000+Diversified marketing network, covering over110,000 online and o?ine sales outlets in over 70countries and regions
Company Pro?le
OPPLE Lighting's Value
Values
Curiosity andOpennessEmbrace SetbacksEncourageInnovation
Innovation
Integrity and PromiseCouragePursuit of Excellence
Responsibility
SuperiorityAgilityGrowth
Speed
OPPLE Lighting's Mission, Vision and Orientation
VisionOrientation
Create value outof light
Mission
Create a globallighting business
See Beyond
2023Environmental, Social and Governance (ESG) ReportLighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Official partner for World Expo Dubai China Pavilion: OPPLE Lighting provided interior full-sceneintelligent lighting solution for the China Pavilion, promoting China Intelligent Manufacturing onworld arena.OPPLE Lighting won the honorary title of national "green plant".OPPLE Lighting's sales outlets covered over 70 countries, lighting up families across the globe.South China industry park broke ground to build an intelligent manufacturing center, reaching out tomarkets in Southeast Asia.OPPLE Lighting has been ranking ?rst in lighting and electrical products sales on Double-Eleven Dayfor many years in a row.OPPLE Lighting released a new generation of whole-house smart lighting solution, opening the era ofwhole-house smart Lighting.OPPLE Lighting released the industry-leading Software-De?ned Lighting (SDL) smart spectroscopy.
2020
2021
20222023
OPPLE Lighting launched the ?rst LED automatic production line.OPPLE Lighting established R&D center in Wujiang, Suzhou.OPPLE Lighting established European subsidiary and operation team, marking its o?cial entry into
developed lighting market.The revenue exceeded RMB 4 billion, reaching new heights.OPPLE Lighting was successfully listed on the A-share market with stock code: 603515.
2013
20152016
Zhongshan manufacturing center was ?rst established by Wang Yaohai and Ma Xiuhui, putting theirdreams into practice.OPPLE Lighting opened the ?rst retail store.Wujiang manufacturing center was put into operation, becoming the largest lighting industrial parkin Asia.
1996
2000
2012
OPPLE Lighting attaches great importance to ESG work and proactively assumes corporate citizenship responsibilities. TheCompany takes actions together with industrial partners to pick up pace of global sustainability while maintaining steadydevelopment, consistently contributing to well-being of humanity. In addition, OPPLE Lighting, by taking into account thecorporate development strategy, internal and external development situation and trend, and concerns of stakeholders, hasformulated the ESG development strategy with Building Foundation for Governance, Promoting Green Development, CreatingWorkplace Prosperity, Sharing Smart Life and Building Better Future as Five pillars with comprehensive reference to the SDGs,regarding ESG as an integral part of the Company's development. In the future, we will continue to explore and engage in ESGpractice under the guidance of this strategy, with the aim to ful?ll our mission of "create value out of light" and realize the vision of"build the global top intelligent lighting brand".
Development HistoryESG Strategy
LED Lighting
Intelligent Lighting
Traditional Lighting
Build foundation for governance
Anti-corruption
Corporate governance
nformation security
Anti-unfair competition
Information disclosure
Promote green development
Water resources
Energy use
Raw material and packaging
Emission and hazardous materials management
Share smart life
Product quality and safety
IPR protection
Responsible supply chain andprocurement
Create workplace prosperity
Employee development
Occupational health and safety
Employee management
Build a better future
Customer service
Charity
2023Environmental, Social and Governance (ESG) Report
Lighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
2023Environmental, Social and Governance (ESG) ReportLighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
1110
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
PerformanceHighlights in
2023
Consolidating Governance Foundation
Internal ControlThe internal audits of 38 projects werecompleted, and special internal audits wereconducted focusing on compliance operations
Protecting Privacy and Security
%of suppliers and business partnerssigned theData Processing Agreement
Shanghai Qianlong Energy Conservation TechnologyCo., Ltd., a subsidiary of OPPLE Lighting, passedISO 27001 information security management
system certification andISO 20000 informationtechnology service management system certification
Business Ethics
10anti-corruption training sessions
Covering approximately1,000employees from departments such asmanufacturing, supply chain, and brandwere organized
Compliant Governance3 General meetings ofshareholders
8Board meetings6Supervisory
Committe meetingsThe Strategy Committee was upgraded to the Strategy and ESG Committee to enhance theCompany's core competitiveness and sustainable development capability
During the reporting period, all companiesconducting business activities in Wujiang,Zhongshan, Shanghai, and other locationspassed the annual audit certification of
the ISO 14001 environmental managementsystem
Resource Utilization Management
The Wujiang and Zhongshan manufacturingcenters mainly use
%recycled corrugated boards as packagingmaterials
Using paper trays that can be recycled
more than
times
Addressing Climate Change
11.124
MWof electricity
During the reporting period, the Wujiangmanufacturing center passed the annualaudit certification of the ISO 50001 energymanagement system
Employee Attraction andInclusivenessEmployee satisfaction reached
4.35
points (out of 5 points)With an increase of
0.13
points compared with 2022
Employee Training and Development
Employee Health and Care
The total number of participants infull-time employee training sessionsreached
11,486During the reporting period, a total of
companies and subsidiaries passed ISO 45001occupational health and safety managementsystem certification
Sharing Smart Life
Building A Better Future
Product InnovationThe Company has R&Dpersonnel
The Company obtainedpatent licenses
with trademarkregistrations approved
copyrights applications
Dealers expressed anoverall satisfaction rateof
84.1
%
CharityDuring the reporting period, OPPLELighting donatedRMB133,500
to charityThe average satisfactionrate among end-usersexceeded
%
Sustainable Supply Chains
suppliers signed theSupplier Code of Conductwithanti-corruption clauses
All procurement personnel of OPPLE Lightingaccepted training related to sustainable procurement
During the reporting period, of suppliers in theOPPLE Lighting supplier pool obtained ISO 9001certification
%
More than of suppliers have signed theSustainableProcurement Regulations>81
%
Product QualityDuring the reporting period, OPPLELighting has been certified to ISO 9001quality management systemIntellectual Property ProtectionBy the end of the reporting period, OPPLELighting owned valid patents4,155
CreatingWorkplaceProsperity
111110
2023Environmental, Social and Governance (ESG) ReportLighting
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
1110
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Suzhou manufacturing center actively promoted thegreen plant rating work and successfully launched aphotovoltaic power project that generated a total of
The customer complaint response ratereached
%
Customer Service
EmbracingGreenDevelopment
Environmental ManagementIn 2023, OPPLE Lighting invested a total ofRMB
2.72
million
in environmental protection
1312
2023Environmental, Social and Governance (ESG) Report
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Forge Ahead, ConsolidatingSound Governance
OPPLE Lighting remains steadfast in its belief that a sound governance mec-hanism underpins the healthy and sustainable development of the Company.Following the strategy of compliant operation, we establish and improvethe corporate governance structure, adhere to business ethics, implementresponsible marketing and data privacy security protection, integrate ESGconcepts into our operational development, thus safeguarding the Company'shigh-quality sustainable development.
ESG GovernanceEnahancing Responsible GovernanceUpholding Business EthicsPromoting Responsible MarketingProtecting Privacy and Security
Response to SDGs
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
1514
2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
ESG Governance
OPPLE Lighting is committed to integrating ESG concepts to its own operational development.We continue to improve our ESG governance system, clarify the management responsibilities ofall levels and departments, further facilitate ESG work practices, and share development resultswith stakeholders, with the aim to promote common improvement of the Company's economicand social bene?ts.
ESG Governance Structure
Stakeholder Communication
To standardize the Company's supervision, implementation, and development of ESG-related work, further improve ESGgovernance, enhance the Company's ESG performance, and strengthen the Company's core competitiveness and sustainabledevelopment capabilities, OPPLE Lighting has established a three-tier ESG governance structure consisting of the Strategy and ESGCommittee as core, the Board of Directors responsible for supervision, and the ESG Working Group responsible for execution. TheChairman of the Board serves as the director of the Strategy and ESG Committee to lead the implementation of ESG-related work.
OPPLE lighting establishes all-round and multi-level communication channels with stakeholders, to reach out to a wide rangeof stakeholders through diversi?ed communications, and fully respond to stakeholders' opinions and feedback, with the aim tofacilitate the understanding and support of all stakeholders for the Company.
To supervise and review the implementation of ESG management strategies, OPPLE Lighting holds the Strategy and ESGCommittee meetings on a regular basis to review new ESG policies, material issue assessments, environmental goal achievement,as well as other important ESG matters.
Stakeholders Issues ConcernedCommunication Channels
Government andregulators
Anti-corruptionCorporate governanceInformation disclosureAddress to climate change
Energy use
Regular communication and report
Company surveyInformation disclosurePolicy implementationShareholders and
investors
The Company's business activities and
operational performanceInformation disclosure Corporate governance
Annual General Meeting of ShareholdersCompany survey and roadshowRegular report and performance brie?ngs
Investor hotline and e-mail
SSE interactive platformSuppliers
Anti-unfair competitionResponsible supply chain and procurement
Cooperation and exchangeRegular communication and exchange visitsParticipate in industry activitiesCustomers
Compliance with business ethicsProduct quality and safetyCustomer serviceInformation securitySustainable consumption
Collect customer opinionsHandle customer complaintsConduct customer satisfaction survey
Society/Public
CharityManage emissions and hazardous materials
Biodiversity
Conduct public welfare activities
Social mediaSite visitsEmployees
Manage employeeDiversity, equality and inclusivenessEmployee developmentOccupational health and safety
Hold the congress of workers and sta?
Employee trainingSolicit opinions and feedback from employeesMedia and NGOs
Manage emissions and hazardous materials
BiodiversityCircular economyWater resources
Press conferenceSocial mediaAccept interviews
The highest responsible body for the Company's ESG-related mattersDevelop, review and approve ESG-related policies,strategies and goalsSupervise and review the Company's ESG-related matters,policies, management, performance and goal achievementAuthorized by the Board of Directors, the Strategy and ESGCommittee is responsible for decision-making, reporting tothe Board of Directors and giving suggestionsIdentify major ESG risks and opportunities in the Company'ssustainable development; study, analyze and evaluatethe risks of ESG-related matters; guide and supervise theformulation and implementation of SEG system and goals,and submit to the Board for deliberationReview ESG-related reports and report to the Board
The Group members consist of those from senior management, departments, andsubsidiariesSupport the Strategy and ESG Committee in actions, implement ESG initiatives,coordinate with the work of the Strategy and ESG Committee
ESG Governance Structure
The Boardof Directors
The Strategy and ESGCommittee
The ESG Working Group
1716
2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Information DisclosureFollowing the principle of openness and transparency,OPPLE Lighting strictly complies with theCompany Law ofthe People's Republic of China, theSecurities Law of thePeople's Republic of China, and theStock Listing Rules ofShanghai Stock Exchange, and has formulated documentssuch as theInformation Disclosure Management System
and theInformation Disclosure Suspension and ExemptionManagement System. It adheres to highly compliantinformation disclosure and promotes industry developmentwith sound ESG performance.During the reporting period, OPPLE Lighting prepared anddisclosed a total of 5 regular reports and issued 64 temporaryannouncements. The Company received an A (excellent)rating in terms of information disclosure from the ShanghaiStock Exchange.
OPPLE Lighting is fully aware the importance of environmental,social, and economic impacts on the Company and itsstakeholders, and proactively identifies material issuesrelated thereto. We have identified and summarized 22 ESG-related material issues with reference to domestic and foreignregulatory policies, industry trends, as well as internationalsustainability-related standards such as theGRI Standards
issued by the Global Reporting Initiative (GRI) and theSustainability Accounting Standards Board Indexissued bythe Sustainability Accounting Standards Board (SASB). Theseissues serve as important references for the Company's ESGmanagement and information disclosure. We will discuss thedetails of each issue respectively in the Report.
Key PerformanceParticipant in investor telephonecommunication meetings
Performance brie?ngs
Materiality Issues Analysis
Compliant Governance
ESG Materiality Matrix of OPPLE Lighting in 2023
OPPLE Lighting Governance Structure
Environmental issueSocial issueGovernance issue
Importance to OPPLE Lighting
Importance to stakeholder
Energy useLabor management
Raw materials and packaging
Corporate governance
Occupational health and safety
Public welfare and
charity
Diversity, equity, and inclusion
Intellectual property protection
Emission and hazardousmaterials management
Water resourcesCustomer servicesResponsible supply chain and procurementAnti-corruption
Product qualityand safetyEmployeedevelopmentInformation security
Information disclosure
Circular economyBiodiversity
Anti-unfair competitionSustainable consumption
Addressing climate change
Enhancing Responsible Governance
OPPLE Lighting attaches great importance to promote the continuous optimization ofgovernance structure, and improves management and operational e?ciency by establishinga diversi?ed and highly-e?cient Board of Directors and management governance structure.In addition, we continue to improve risk management and internal audit mechanismand processes, to effectively resolve potential governance risks, thus making responsiblegovernance a solid guarantee for the steady development of OPPLE Lighting.
OPPLE Lighting complies with laws and regulations such as theCompany Law of the People's Republic of China, theSecurities Lawof the People's Republic of China, theCode of Corporate Governance for Listed Companies, theStock Listing Rules of ShanghaiStock Exchange, as well as relevant provisions of corporate governance for listed companies, to consistently strengthen theoptimization of various internal systems, e?ectively prevents operational risks, and safeguards the legitimate rights and interests ofshareholders.
The Board of Directors
The O?ce of the Board
of Directors
The General Manager
The General Manager’s
O?ce
The SeniorManagement
The General Meeting of
Shareholders
The Supervisory
CommitteeThe O?ce of theSupervisory Committee
The Strategy and ESG Committee
The Nomination CommitteeThe Remuneration and Appraisal
Committee
The Audit Committee
1918
2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Internal AuditThe Company conducts internal control, compliance, riskmanagement empowerment and cultural building throughthe audit platform, to identify, measure, analyze, evaluate,effectively avoid and control business risks in operations.During the reporting period, OPPLE Lighting completed atotal of 38 internal audits, involving first-tier departmentsincluding the China Sales Center, the Supply Chain Center,the Procurement Center, the Human Resources and theAdministration Center, the President's Office, the CustomerService Center, the Global Brand Marketing Center, theE-commerce Channel Department, and Europe Area, etc.
In addition, the Company conducts special internal auditsfor compliance operations, including specialized audits onpersonnel fraud engaged in procurement, quality control,and engineering. Through regular audits, we have found thatthere are large economic transactions between internal sta?and suppliers, and some sta? have taken advantage of theirpositions to provide convenience to suppliers and acceptbribes. All these cases have been handled in accordance withinternal regulations. Where criminal cases are involved, theyhave been referred to public security organizations.
During the reporting period, OPPLE Lighting further improved its internal control system by detailing risk evaluation, integratingrisk control into digitalization projects, and revising theRights and Responsibilities Manual, thus enhancing its operationalmanagement and risk prevention capabilities, and facilitating the Company's standardized and sustainable development.
OPPLE Lighting has established a sound internal control andrisk management system to prevent and respond to risks inproduction and operation. The Company strictly complieswith laws and regulations such as theBasic Norms of InternalControland theCode of Corporate Governance for ListedCompanies, and has formulated and issued theInternalControl and Evaluation Systemto ensure comprehensiveand effective evaluation of the design and operation ofinternal control, standardize the Company's internal controlevaluation procedures and evaluation reporting, locate and
prevent risks, promptly identify internal control de?ciencies,and propose and implement recti?cation plans.In 2023, OPPLE Lighting consistently optimized and solvedproblems in corporate governance, risk management, andinternal control by establishing an overall risk evaluation andwarning system, and continuously promoting internal controlcompliance, thus effectively preventing risks before andduring business activities as the ?rst line of defense.
Internal Control
Internal Control Management Procedure
Highlights of Internal Control Measures
The Risk Control Departmentproposes modification sug-gestions based on the systemsand procedures provided bythe working departments
The working departments con-duct actual management ontheInternal Control Manual
and the key control points,and select relevant items foroperation evaluation
The Risk Control Departmentorganizes internal controlevaluation on the establish-ment and implementation ofmajor systems, to facilitate theconsistency between systemand business goals
We have completed the risk evaluation in a detailed manner of the HR, IT, and brand departments, with atotal of 95 risk points identi?edWe propose reasonable risk response suggestions for the risks identi?ed, provide risk warning indicatorsand process optimization measures
Detail risk evaluation
We integrate internal control and risk warning rules into the system during development andimplementation of the department's digitalization project, and strengthen continuous monitoring andwarning of risks based on previous audit results and risk evaluations
Integrate risk controlinto digital projects
We revise and issue theRights and Responsibilities Manual, keep supervising the implementation thereof,and evaluate and feedback on de?ciencies in a timely mannerRevise theRights andResponsibilities Manual
The Board consists of four committees, including theStrategy and ESG Committee, the Audit Committee, theRemuneration and Appraisal Committee, and the NominationCommittee. The Board of Directors and each committeefollow well-established terms of reference and understandthe implementation details to efficiently perform variousmanagement and supervision duties. Furthermore, the Boardof Directors promotes innovation and reform in the corporategovernance structure, and upgrade the Strategy Committeeto the Strategy and ESG Committee, thus enhancing rightsand responsibilities to study, analyze, and assess risksrelated to ESG issues, and strengthening the Company's corecompetitiveness and sustainable development capability.To strengthen the independence of the Board of Directors,the heads of each committee (except for the Strategy andESG Committee) are independent directors. The number ofindependent directors accounts for more than half (inclusive)of the members of the Audit Committee, the Remunerationand Appraisal Committee, and the Nomination Committee.During the reporting period, OPPLE Lighting held threeGeneral Meetings of Shareholders, eight meetings of Boardof Directors, six meetings of the Supervisory Committee,
four meetings of the Audit Committee, two meetings ofthe Remuneration and Appraisal Committee, and onemeeting of the Strategy and ESG Committee (formerlythe Strategy Committee). The Company updated andrevised 8 systems including theWorking Rules of the AuditCommittee, theWorking Rules of the Remuneration andAssessment Committee, and theWorking Rules of theNomination Committee, and submitted the drafts of theArticles of Association, theWorking System of IndependentDirectors, theExternal Guarantee Management System, theOutbound Investment Management System, theRelatedParty Transaction Management Systemand theManagementMeasures for Fund-raisingto the General Meeting ofShareholders for deliberation.In 2023, OPPLE Lighting actively participated in varioustraining sessions organized by the China Securities RegulatoryCommission (CSRC) and stock exchanges, including boardsecretary qualification training, board secretary follow-uptraining, and professional training for independent directors.Beyond that, the Company organized compliance trainingsessions on capital market for directors, supervisors, seniormanagement, and in-house departments.
The Board of Directors
The General Meeting of Shareholders
The Company convenes the General Meeting of Shareholders in strict accordance with laws and regulations such as theCompanyLaw of the People's Republic of China, theArticles of Association, theRules of Procedure of the General Meeting of Shareholders,as well as internal systems, and engages lawyers to witness the general meetings, thus facilitating shareholders to attend themeetings and fully exercise their voting rights. The Company treats all shareholders equally, responds to shareholders' questions ina timely manner, and listens to their opinions and suggestions. We implement vote avoidance procedure for related shareholdersin deliberating related matters at the General Meeting of Shareholders.
The Supervisory CommitteeThe Company's Supervisory Committee strictly followssystems such as theArticles of Association, and theRules ofProcedure of the Supervisory Committee,fully exercises theauthorities to supervise the legality and compliance of theCompany's ?nancial sta?, directors and senior management,and safeguard the legitimate rights and interests of theCompany and shareholders. The Company had a total ofthree supervisors, including one employee supervisor.
By the end of the reporting periodThe Company had a total of
supervisors
Including
employee supervisor
Independence
OPPLE Lighting has 3 independent directors, all whom are senior professionals with expertise in accounting, management,and business.
Diversity
OPPLE Lighting believes that the diversity of the Board of Directors can promote the integration of di?erent perspectives andmaximize the governance e?ciency of the Board of Directors by learning from each other. The Company establishes a Boardof Directors covering di?erent genders, age groups, and educational backgrounds in accordance with theRules of Procedurefor the Board of Directors. In addition, it adheres to the principle of appoint people according to their merits, comprehensivelyconsiders diversi?ed indicators such as candidates' educational backgrounds, industry experience, skills and expertise, andwork experiences, to ensure that directors bring their respective professional expertise into full play, make prudent decisions,safeguard the interests of the Company and its shareholders.
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Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Anti-corruption
Upholding Business EthicsBusiness ethics underpins the Company's long-term stability. OPPLE Lighting alwaysregards legal compliance and honesty as the prerequisite for sustainable and high-qualitydevelopment. The Company strictly complies with relevant laws and regulations of theplace where it operates, and clearly prohibits corruption and unfair competition of any kind.Furthermore, we are committed to promoting a business culture of integrity and ethics, andconsistently improving our business ethics.OPPLE Lighting strictly complies with laws and regulationssuch as theInterim Provisions on the Prohibition ofCommercial Bribery, and has formulated internal systemdocuments such as theRegulations on the Declaration ofParticipation in Company-related Business Transactions byCurrent and Former Employees and Their Related Parties,theGift Management System, and theProfessionalism andProfessional Ethics. In addition, the Company has signed theLetter of Commitment to Integritywith employees, remainsa "zero tolerance" attitude in integrity management, andincorporates the requirements for promoting employees'compliance with integrity and compliance throughout
business activities.For possible corruptions and frauds in business processes,OPPLE Lighting has developed theFrauds ManagementMeasures, which details typical violations and punishmentmeasures, and determines the responsibilities of eachdepartment in fraud cases. In addition, to further conductfraud risk evaluation, we have developed a staff fraud riskmap, and plan to integrate it into the fraud risk maps ofsuppliers and distributors to effectively evaluate the fraudrisks among sta? in positions with high risk and large-volumeresource investment.
Beyond that, OPPLE Lighting requires the suppliers to comply with the same business ethics standards. We require all suppliersto sign and comply with theIntegrity Agreement, which clearly stipulates the commitments to anti-corruption and anti-bribery.Suppliers in violation of theIntegrity Agreement will be withdrawn or blacklisted.OPPLE Lighting has established a sound reporting/whis-tleblowing management mechanism, and set up variouschannels for employees, customers, and partners. The Com-pany has formulated theReporting Information ProcessingManagement Measures, to clarify the reporting channels andhandling procedures for cases reported, as well as review, in-vestigation, follow-up, feedback of the reported information.Relevant staff receiving the reporting information and con-ducting investigation must strictly comply with con?dentiality
regulations to avoid any adverse impact on the whistlebloweror a?ecting investigation e?ciency and result. We pledge toprotect the legitimate rights and interests of whistleblowers,and strictly keep con?dential the information provided. Thewhistleblower subject to retaliation can directly report to theEthics and Compliance Center through the following chan-nels. The Group's Ethics and Compliance Center will file acase for investigation and handle the case seriously.
Management Structure for Handling Fraudulent Behaviors
The main responsible body for anti-fraud workInvestigate fraudulent activities such as o?cial embezzlement, capital misappropriation, solicitation, and bribery,and issue fraud investigation results and fraud punishment comments
Review and enforce the punishment for employee fraudBuild the Company's integrity culture
Provide legal advice for fraud handling solutions and perform judicial proceedings on behalf of the Company
The Legal Department
Cooperate with the investigating department to freeze the payment to related parties and suspend shipments,and provide relevant ?nancial documents and informationThe FinancialDepartment
The head of each department serves as the ?rst responsible person for anti-fraud work, and all employees withinthe department assume responsibilities in preventing, controlling, and supervising fraudulent behaviorsBusiness departments
The Ethics andCompliance Center
The HR andAdministrative Center
Full-process Management of Information Reported
Regularly inspect the reporting/whistleblowing channels tocollect report information; inaddition, the person authorizedby the President has access tothe information in reporting/whistleblowing channels anddirectly reports to the President
Archive the information reported, summarize andanalyze the information on a regular basis, andprovide improvement suggestions to relevantdepartments based on the analysis results
The designated information registrationperson will communicate the investigationresults to the whistleblower and record inthe reporting registration form
Determine whether the reportingis within the scope of theinvestigation as stipulated in thissystem based on the specificinformation reported. If it'sirrelevant, it will be promptlytransferred to the relevantdepartment for investigation
In audit investigations, auditorsanalyze the information providedby the whistleblower or the partyinvolved or collected, obtainclues, and collect evidence toverify the authenticity of thematter reported
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Anti-Unfair CompetitionOPPLE Lighting strictly complies with laws and regulations such theAnti-Unfair Competition Law of the People's Republic ofChina, theAnti-Money Laundering Law of the People's Republic of China, and theAnti-Monopoly Law of the People's Republic ofChina, and has formulated theCompliance Guidelines for Anti-Commercial Briberyto create a harmonious and orderly businessenvironment and guide compliant business activities. During the reporting period, OPPLE Lighting took joint actions with multipledepartments to investigate and rectify unfair competition in key areas, thus e?ectively protecting the legitimate rights and interestsof business operators and consumers.
During the reporting period, the Company's Legal Department enhanced the awareness on internal legal risk prevention andorganized internal legal training, such as the specialized training on theLegal Risk Prevention and Response in Purchase and SaleContracts, the Anti-Unfair Competition Law of the People's Republic of China, theAnti-Money Laundering Law of the People'sRepublic of China, and theAnti-Monopoly Law of the People's Republic of Chinafor the Procurement Department. In addition, in2023, the Company's internal training system continued to o?er the anti-trust compliance training course to all employees anddesigned an examination question bank.
To strengthen the concept of integrity and observation of law, and foster integrity culture among employees, OPPLE Lightingestablished a systematic and normalized anti-corruption training mechanism based on business development, and regularlyorganizes compliance training and education for employees to ensure that all employees understand and follow the Company'scompliance goals and requirements. During the reporting period, OPPLE Lighting organized a total of 10 anti-corruption trainingsessions, covering approximately 1,000 employees from departments such as manufacturing, supply chain and branding.
Anti-Unfair Competition Initiatives
Review and discuss situation of the case
Strengthen daily contract review, as well as the comprehensivereview of legal correspondence, and the Company systems
Keep an eye on the changes in laws in a timely manner,participate in discussions and establish draft proposal
Review and revise the model annual distributor contract,
which should cover all sales channels
OPPLE Lighting organized a total of
anti-corruption training session
Covering approximately1,000employees
The whistleblower may also report orally or submit reporting documents in person at o?ce of theLighting Ethics and Compliance Center.
Reporting Channel
President E-mail: jubao@opple.com/ fraudrisk@163.com
Mailing Address: OPPLE Lighting Ethics and Compliance Center, MIXC V3, No,1799, Wuzhong Road,Minhang District, ShanghaiTel.: 021-38550000-6814
QQ: 3037424194WeChat: OPPLE -ECC
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Promoting Responsible Marketing
OPPLE Lighting strictly complies with laws and regulations such as theLaw of the People'sRepublic of China on the Protection of Consumer Rights and Interests, and theAdvertisementLaw of the People's Republic of China, regulates its own marketing and promotion behavior, andassumes responsibility for every consumer with a true and transparent attitude.
To further enhance the compliant marketing awareness among marketing-related personnel and distributors, OPPLE Lightingactively carries out responsible marketing promotion and training activities, thus incorporating the concept of responsiblemarketing into the daily operations of the Company. During the reporting period, OPPLE Lightning reported no incidents of non-compliance with regulations or voluntary codes concerning product and service information and labeling that resulting in a ?ne,penalty or warning.
In terms of distribution channel management, OPPLE Lightinghas formulated theChannel Customer Access and EvaluationStandardsto regulate the marketing behaviors of distributorsand dealers, ensure brand promotion compliance, and avoidfalse and misleading promotion. The Company has signedtheIntegrity Agreementwith all distributors and dealers toavoid related risks, ensure successful cooperation betweenboth parties, and achieve a win-win situation.In terms of sales personnel management, OPPLE Lightinghas developed system documents such as theManagementMeasures for Circulation Channel Business Behaviorsandthe Management Measures for Business Behaviors of SalesCenters in Chinabased on the business developmentneeds of circulation channels. We conduct daily behaviormanagement assessments on the responsible personsof distribution business segments in each region andcorresponding sales personnel in the marketing zone,
implement detailed management and establish punishmentstandards based on the assessment items.In 2023, OPPLE Lighting's Audit Department conductedtargeted random inspection on policy development andimplementation, procurement verification, and rebateverification in China Marketing Zone throughout 2022. TheSales Center led the follow-up improvement for relevantissues identified in the audit across various channels andregions, and conducted intensive analysis on the causesthereof to identify de?ciencies. By improving relevant systemsand optimizing internal processes, we avoided risks andbetter served distributors and consumers.For product packaging and usage, we inform consumers ofpotential health and safety impacts through various channelsto ensure they can purchase and use OPPLE Lighting productssecurely.
Product Safety and Use Safety Noti?cation
Provide customers with product presentation plans, installation and operationinstructions, product manuals, and information related to product safety through the MiniProgramInform users of products safety regulations and warning instructions through the physicalinstructions within packaging box or the electronic instructions in the highlightedsections on the OPPLE Lighting Mini Program, and safety warning sign reminding users todisconnect the power supply before installation to prevent electric shock
Disclose after-sales service policies, product information, joint warranty servicecommitments, technical support—common disassembly methods for products, commonfaults determination methods for products, FAQs, etc. on the o?cial website
OPPLE Lighting's China Sales Center Organized Distributor Conference in 2023OPPLE Lighting held a distributor conference under thetheme of "Pursuing Light and Dream—Going Forwardwith Passion" on April 15, 2023, with more than 300distributors participated. The conference focusedon OPPLE Lighting's overall strategic layout plan for2023 and promoted relevant information for 2 days,and commended outstanding distributors. The topicsdiscussed on the conference mainly included buildinghigh-quality marketing competitiveness with sustainable
growth, OPPLE Lighting digital transformation practiceand planning, branding and products planning, categoryoperation strategy promotion, as well as the "TorchProgram" launched by OPPLE Lighting for cultivating thenext generation of outstanding distributors. In addition, toenhance the understanding among distributors on OPPLELighting products, we took this opportunity to inviteall dealers to visit and accept training at our WujiangIntelligent Manufacturing Center.More than
distributors participated
Promoted relevant information for
days
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Information Security
Protecting Privacy and SecurityOPPLE Lighting attaches great importance to information security and privacy protection,strictly abides by laws and regulations such as thePersonal Information Protection Law ofthe People's Republic of China, theCybersecurity Law of the People's Republic of China, andtheData Security Law of the People's Republic of China, constantly improves and revisesthe Company's systems and policies related to cyber information security, data security andpersonal information protection, and strengthens information and privacy control.In terms of information security, OPPLE Lighting has formulatedtheRegulations on the Categorized and Prioritized SecurityManagement of R&D Data, theRegulations on the Categorizedand Prioritized Management of Security Environment forR&D Information, theData Processing Agreement, and the
Data Processing Security Compliance and ConfidentialityCommitment. During the reporting period, Shanghai QianlongEnergy Conservation Technology Co., Ltd., a subsidiary ofOPPLE Lighting, passed ISO 27001 - information securitymanagement system certification, ISO 20000 - informationtechnology service management system certification, and
its commercial lighting IOT system passed Class-III securitycertification, covering 25% of OPPLE Lighting's operatinglocations.In 2023, OPPLE Lighting's Information Security Departmentcompleted the planning and construction of informationsecurity and data compliance system centered on theestablishment of information security management system,information security organizational structure, pilot businessinformation security, and information security review system,and established a "1+5+2+3" information security governancesystem.
"1+5+2+3" Major Work Orientations of Information Security Governance System
Privacy Protection
OPPLE Lighting is committed to continuously strengthening cyber security construction, adopting various cyber security protectionmeasures to proactively respond to cyber security risks. During the reporting period, the Company conducted a specialized auditon information security to ensure the e?ectiveness of cyber security control. In addition, we conducted penetration tests prior tolaunch of new systems, and regularly conducted vulnerability scanning, intrusion detection, situation awareness and data analysison the infrastructures and applications to comprehensively ensure the security of systems and cyber environment.
To enhance employees' awareness and recognition of cybersecurity incidents and risks, OPPLE Lighting requires all employees toparticipate in information security training every year and pass information security examination. During the reporting period, wedeveloped an information security emergency drill plan for 2023 in accordance with theSpeci?cation for Assurance of ApplicationSystem Continuity, and conducted a total of 3 drills and training sessions on multiple phishing emails and ransomware.During the reporting period, OPPLE Lighting reported no cyber security incidents such as data leakage.
In terms of privacy protection, the Company has formulated systems such as theResponse Process for Personal InformationSubject Rights, theOPPLE Lighting Applet Privacy Policy, and theOPPLE Lighting User Operation Platform Agreementto e?ectivelyprotect user privacy.
OPPLE Lighting only shares user data with third parties ina legal and compliant manner, and has taken a series ofmeasures to ensure the compliance of information securitymechanisms and policies of third parties, including evaluatingand reviewing third parties, signing theData ProcessingAgreementand theData Processing Security Complianceand Confidentiality Commitment, as well as supervisionand audit, etc. In addition, we have released shared learningthrough customer service center platform in accordancewith theResponse Process for Personal Information Subject
Rights, and conducted separate training for front-linecustomer service staff directly interacting with the users,with the aim to ensure that the users rights and interests aree?ectively protected. Our data protection plan further coverssuppliers and business partners, and we have signed relevantagreements such as theData Processing Agreementwith allsuppliers and business partners.During the reporting period, OPPLE Lighting reported noinfringement of customer privacy rights.
Regularly organize and coordinate the detection, riskevaluation, and recti?cation of system security vulnerabilitiesand weak passwords to effectively prevent systemattacksDevelop vulnerability ?xation plans and send them tothe system manager for follow-up and recti?cation
Include the implementation and monitoring of securityoperation and maintenance, log audits, access control,implementation of security baselines, as well as veri?cationand handling of security incidents (virus detection andelimination, intranet and internet penetration and intrusiondetection, APT continuous threat detection, etc.)Support daily information security work of acrossdepartments and create a closed-loop security incidenttracking table
Intrusion detection
Situation awarenessand data analysis
We only collect user data within the scope necessaryfor providing products and services, and do notconduct additional data processing beyond thescope of the users informed consent.
Consumer personal information is displayed in amasking manner in the business system, and is notdisplayed in plaintext unless necessary.
We entitle users with appropriate choice andcontrol rights to allow them to decide whether toprovide personal data, and provide easy-to-usemechanisms that enable them to access, correct,and delete their data at any time.
The personal information collected by distributors'stores is only visible to the corresponding store anddistributors' sta? on OPPLE Cloud, and employeescan only view the masked consumer personalinformation.
Privacyprotection-relatedmeasuresDe?ne the organizational structure, members, targets, policies, and culture building forinformation security
Informationsecuritygovernance
Specify the security and compliance management requirements and operationalmechanisms in various business scenariosSecurity operationsystem
Define the information security management framework, develop information securitymanagement processes, implement and formulate security standards and guidelines, andclarify the safety awareness promotion and training mechanism based on compliancerequirements and business security needs
Informationsecuritymanagement
Define information security technical standards, provide information security technicalsupport and deploy technical solutions based on actual business and application needsSecurity technicalplatform
Regularly assess or review the information security risks, maturity, compliance, andperformance measurement of each business segment of the Company based on therequirements of information security management systemSecuritysupervision system
uni?ed securitystrategy blueprint
Based on
major workorientations
Focusing on
key business
areas
Promotingimplementationthrough
modules
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Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
See Beyond,Lighting up Better Life
In pursuit of its mission of "creating value out of light",OPPLE Lighting has been committed to technology-driven innovation. By virtue of prospective insightsinto industry developments while acclimating to thetrends, OPPLE Lighting leads the intelligent and globaldevelopment across the lighting industry with excellenttechnological strength and product quality, professionallighting solutions and high-quality service experiences.
Empowering Product InnovationEnsuring Quality AssuranceEnhancing Customer ExperienceEmpowering Business Collaboration
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
Response to SDGs
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Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Empowering Product Innovation
The lighting industry witnesses technological advancements every day, enabling innovationas an important engine to drive social progress. Upholding the grand vision of "creating theworld's top intelligent lighting brand", OPPLE Lighting has been deeply engaged in the lightingindustry, focusing on technological innovation and product quality improvement, adhering tothe parallel development of technology and talents, placing emphasis on intellectual propertyprotection, and consistently stimulating innovation vitality and potential, with the aim topromote the high-quality development of the industry.
OPPLE Lighting has been a major player in and contributor to the lighting industry across its involvement from the traditionallighting era to LED lighting era and the smart lighting era. Setting out from the strategic priority of "Smart Lighting", we haveformulated the R&D strategy of "Platformisation, Integration and Large-Scale Production; Application of new structure, new model,new technology, new process and new material", to promote the transformation of product design and manufacturing towardsplatform-based category design. Furthermore, we focus on the ?ve innovative development orientations to enhance the overallstrength of the industry, thus leading OPPLE Lighting towards intelligent, green, and high-end development.
Under the guidance of the R&D strategy of "Platformisation, Integration and Large-scale Production; application of new structure, new model,new technology, new process and new material", we follow the customer-oriented and technology innovation-driven strategy, respect thenature of light and create value out of light from ?ve fronts, namely technology, health, low-carbon, fashion and professionalism.
Highlighting Product Innovation
R&D Strategy of "Platformisation, Integration and Large-scale Production; Application of New Structure, New Model, New Technology, New Processand New Material"
Platformisation
Improve the standardized design of architecture and interface, accommodate multiplescenarios and requirements by con?guring and replacing some modules
Promote the upgrading of manufacturing industry towards high-quality and high value-addedproducts
Integrate industrial chain of products
Promote the enterprise to try new business models, e.g. customized service, sharedmanufacturing
Promote process innovation, reduce resources consumption, and improve productione?ciency
Leverage scale advantages based on platform and home-made production to improve supplychain e?ciency
Promote technological innovation, including Industrial Internet, big data and arti?cialintelligence (AI)
Promote the R&D and application of green, lightweight and high-strength materials, toimprove product quality and environmental performance
New Model
Large-scaleProduction
New Process
Platformisation,Integration andLarge-scaleProduction
Integration
Application ofNew Structure,New Model, NewTechnology,New Process andNew Material
New Technology
New Structure
New Material
Technology
OPPLE SDL
smart spectroscopy
By simulating natural light, it meets different lighting needs. Currently, this technology has been applied to OPPLE'sUTMOST whole house intelligent lighting experience hall in real life, as well as multiple products such as blue-sky lamp andwallpaper lamp.
HealthThree-in-one microcomputer-controlled light technologyThis technology adopts soft light inner aperture, anti-glare center aperture, light-controlling outer aperture, and utilizesrefraction light source composed of 200 million micron-sized light guide points, to greatly improve the illumination areaand uniformity, create a more uniform and soft light, and e?ectively relieve eye strain. This technology has been applied toproducts such as OPPLE small lighthouse series eye-friendly desk lamp.
Low-carbon
OPPLE Smart Lighting SystemBased on the original intelligent lighting management and smart energy-saving functions, "photovoltaic control" functionis included into this platform, thus establishing an integrated green, low-carbon, and smart energy solution for green powergeneration, smart electricity, and energy-saving operations, and helping enterprises to create low-carbon/zero-carbonindustrial parks.
Fashion
Eco-fashion design
OPPLE Lighting is committed to designing fashionable decorative lighting products that last with the test of time byproperly arranging the classic elements of point and line to plane, with the aim to reduce the waste of resources due torapid iteration of decorative lighting products.
Software-De?ned Lighting
Power Line CommunicationOPPLE Lighting has always pursued higher-quality healthy light. We are committed to improving our core competitiveness andlean supply chain through cutting-edge lighting R&D technology as well as continuous innovation and iteration.
Professionalism
Production Innovation Technologies and Application
PLC
solutionIt adopts broadband PLC technology to upgrade outdoor intelligent solutions, and realize remote controlOPPLE Home 3.0 Whole-house Intelligent Lighting Platform
The OPPLE Home APP is upgraded and iterated to interconnect with more projects and equipment, allow more users toaccess thereinto, and improve the user experience
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Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
China National Accreditation Service for Conformity Assessment (CNAS) certi?ed laboratoryquali?cationDEKRA CTF authorized laboratory quali?cationChina Quality Certi?cation Center (CQC) authorized CCC on-site testing laboratory quali?cationT?V S?D ACT (Acceptance of Customer Test) quali?cation
By virtue of our strong R&D and technical strength, we have obtained several laboratory quali?cation certi?cations in 2023.
Laboratory Quality Certi?cation
OPPLE SDL Smart SpectroscopyTechnology Upgrading of Light Strip
Green and Energy Conservation Renovation for Road Lighting
To meet the demand of consumer market for intelligentlight environment management solutions in the eraof Internet of Everything (IoE), the Company launchedOPPLE SDL smart spectroscopy. This technologysimulates the wavelength and color of sunlight throughindependently developed spectral control algorithms todeliver an atmosphere close to natural light, which bringsa more natural and comfortable experience to users, andprovides more intelligent solutions catering to functionallighting needs in di?erent application scenarios.
As an integral part of lighting arts, the light strip technology upgrading serves as an important driving force for thedevelopment of the industry. OPPLE Lighting has improved the quality of light strip products through technological R&Dand process innovation, thus injecting new vitality into product innovation.Use new PVC
polymer materialThe light strip technology upgrading is of vital importance to the improvement of product quality and performance. Byusing PVC polymer materials, we ensure the transparency of light strip and enhance its ?exibility and durability, so that theproduct safety performance is improved while maintaining its original luster and shape during prolonged use.Optimize production processBy introducing automated production lines and advanced production management systems, we have realized full processautomation and intelligent control from raw material warehousing to finished product delivery, thus reducing humanerrors, improving production e?ciency, and assuring production quality.
In 2023, OPPLE Lighting undertook the road lightinggreen and energy conservation renovation project led bythe Urban Administration of Nanan District, ChongqingMunicipality, and was included into the 2nd "Zero-CarbonFuture · ESG Innovation Practice List".In terms of green energy conservation, the projecthas provided the whole district with all energy-savingstreetlights using high-efficiency and energy-saving LEDlight sources. While improving the average illuminanceand uniformity on pavement, it contributes to an annualelectricity saving of 46%, electricity costs saving of aboutRMB 4 million, saving of about 1,727 tons of standardcoal, and CO
emissions reduction by about 4,802 tons,thus e?ectively reducing urban energy consumption andpromoting green and low-carbon urban development.
Beyond that, this project relies on Internet of Things, bigdata, visualization and other technologies to realize real-time monitoring and control of the entire urban lightingsystem as well as the intelligent analysis of lightingdata such energy consumption and carbon emissionsthrough the urban lighting Internet big data informationplatform. The urban management officers can preciselycontrol every streetlight in the whole district in theoffice by viewing the electronic maps, thus ensuring amore re?ned, standardized, and intelligent road lightingmanagement. Upon renovation, each light pole isequipped with an "ID card", which provides easy accessfor citizens to submit questions, opinions, or complaintsto the Urban Administration in a simple manner byscanning the QR code on the light pole.
OPPLE Lighting's SDL Smart Spectroscopy
Road Lighting Green and Energy Conservation Renovation Project in Nan'an District, Chongqing Municipality
Polyvinyl chloride
Nanping Tunnel
Before
After
Before
After
Xianghuang Tunnel
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Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Specialized Training on theIndustrial DesignLayout and Product Risk Assessment Training(Wujiang)To further strengthen the awareness of risk preventionin industrial design patents and improve the innovationand industrial design layout capabilities of designers,OPPLE Lighting organized the specialized training on theIndustrial Design Layout and Product Risk AssessmentTraining (Wujiang)for employees from the Industrial DesignDepartment in July 2023, attended by 16 participants.To further enhance the professional knowledge and skillsof R&D personnel, we provide an array of internal andexternal training courses for R&D personnel based ondepartments, positions, and actual training needs. In 2023,the Company developed 37 internal R&D courses, coveringmultiple disciplines such as optics, mechanics, electricity,and thermology. There were 32 lecturers for these courses,attracting 925 participants, with a total of 68.5 traininghours. In addition, the Company provides external R&Dtraining for employees. In 2023, the Company organized 3external training courses for employees, covering 35 R&Dpersonnel.
Specialized Training on thePatent Portfolio andIntellectual Property Litigation Management(Zhongshan)
In August 2023, OPPLE Lighting organized specialized trainingon thePatent Portfolio and Intellectual Property LitigationManagement (Zhongshan)for relevant departments andexternal suppliers, aiming to enhance the aw-areness of keydepartments and suppliers in protecting intellectual propertyand preventing legal risks, with 83 participants.
As an enterprise endowed with advantages in national intellectual property, we attach great importance to intellectual propertytraining. We have organized diversified training programs to enhance the awareness of intellectual property protection andstrengthen practical operation abilities among R&D personnel and employees across departments, and consistently improve theintellectual property management of the Company.
Professional R&D TeamOPPLE Lighting is keenly aware that strong R&D and customization capabilities rely on solid talent foundation. We adhere to theparallel development strategy of technology and talent, consistently improve R&D incentives, and strengthen R&D personneltraining, with the aim to provide inexhaustible vitality for technological innovation and industrial upgrading.
Short-termincentivesYear-end bonus (for all R&D personnel)Grant bonuses based on the Company's annualperformance, the performance of each product line,and the individual performance of employees.Number of grantees: 423
Process incentives (members of product developmentprograms)Develop process incentives for personnel involved inproduct development program, assess the value created bythe program based on delivery quality and timeliness, andallocate bonuses based on contributions of the members.Number of grantees: 128
By the end of the reporting period
OPPLE Lighting had R&Dpersonnel of
The number of R&D personnelholding master's degree was
The percentage of R&D personnelto total workforce was
9.4
%To activate the enthusiasm and creativity of R&D personnel and create a new driving engine for high-quality development, we havecontinuously improved the R&D innovation incentive mechanisms and formulated short-term and long-term incentive policies. Inaddition, we remain steadfast in favoring key positions and outstanding personnel for incentives, thus fully mobilizing employees'enthusiasm for innovation.
Long-termincentives
Attaching importance to Intellectual PropertyOPPLE Lighting attaches great importance to intellectual property protection while adhering to product innovation. We strictlyabide by laws and regulations such as thePatent Law of the People's Republic of China, theTrademark Law of the People'sRepublic of China, and theCopyright Law of the People's Republic of China, and consistently implement various intellectualproperty protection e?orts to protect our competitiveness and brand reputation with sound intellectual property managementmechanism. Furthermore, we actively prevent intellectual property infringement risks and strive to maintain a fair and orderlymarket environment.The Company highly value intellectual property risk management and control. We have taken comprehensive measures in processessuch as R&D, supply, and product launch, to monitor and promptly investigate intellectual property risks and protect technologicalachievements. In addition, we respond to patent litigation or complaints ?led in an active manner, and strive to safeguard thelegitimate rights and interests of ourselves and others, thus building a fair competition environment in the industry.
Stock incentives (key positions, key technicians,and experts)Grant stock incentives to middle and seniormanagement and key technicians.
Number of grantees: 91
Risk preventionRisk response
We incorporate intellectual property risk assessment into the R&D process, and implement one-vote veto for high-risktechnical solutions and industrial design. In 2023, we completed a total of more than 100 risk assessments, and 10% oftechnical solutions were evaded or rejected.We require suppliers to provide a patent risk assessment report for the products they supply and conduct review.Before launching a new product, we conduct a second risk assessment and implement one-vote veto for high-riskproducts.We build a professional team to respond to patent litigation claims from third parties and complaints from e-commerceplatforms. In 2023, the Company reported no patent-related lawsuit defeat or rulings, and all complaints from e-commerceplatforms were successfully resolved.
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Ensuring Quality Assurance
OPPLE Lighting has always adhered to high-standard product quality. We hold fast to thelifeblood of product quality while deeply engaging in product R&D. We spare no effort toprovide consumers with a brand-new life experience and drive the high-quality developmentof industry and enterprise with our industry-leading standards and high-quality products.
OPPLE Lighting strictly complies with quality-related lawsand regulations as well as standards such as theProductQuality Law of the People's Republic of Chinaand theLawof the People's Republic of China on Protection of ConsumerRights and Interests, to strictly control the quality and safetyof products. We have formulated theRegulations on ProductQuality Abnormalities and Evaluation ManagementandtheProduct Line Quality KPI Management and AssessmentMechanism, to clarify the requirements for service qualitymanagement and continuously implement speci?c respons-ibilities for product quality management at all levels.We persist in improving the effectiveness of our qualitymanagement system. We have built a three-in-one qualityassurance model in which ISO 9001 - quality management
system serves as the foundation, systematic managementserves as the cornerstone, product life cycle serves as the axis,and potential failure prevention serves as the breakthroughpoint. Furthermore, by fully leveraging the advantages ofdigitalization, we have realized reliable and scienti?c productquality management through big data supported design,online synchronization of supply chain management, aswell as efficient operation and decision-making mode ofintelligent manufacturing. Beyond that, we have establisheda full lifecycle product quality management process tocomprehensively monitor product quality from the threeaspects including quality planning, process monitoring, andde?ciency management, thus ensuring product quality safetyand controllability.
Review the initial business plan
Review the ?nal business plan and decision contract
Review prior to product launch, validate the implementation of business plan
Review lifeend decision upon lifeend
CDCP (Concept Decision Check Point)Concept Decision
PDCP (Plan Decision Check Point)Plan Decision
ADCP (Available Decision Check Point)Availability Decision
LDCP (Lifeend Decision Check Point)Lifeend Decision
Full Lifecycle Product Quality Management
Managing Product Quality
In order to create a favorable atmosphere for innovation and stimulate the potential and vitality of employees, OPPLE Lighting hasformulated theIntellectual Property Reward and Compensation Measuresto reward employees for inventions and creations, andset up theOutstanding Patent Inventor Award to encourage employees for forge ahead in an innovative and enterprising spirit.
Patent Licenses of OPPLE Lighting
Utility model
patents
Industrialdesign patents
InventionpatentsCumulative numberPatent licenses obtained in 2023
2,064
1,777
During the reporting periodOPPLE Lighting obtained patent licenses
piecesTrademark registrationsapproved
pieces
Copyrights applications
piecesBy the end of the reporting period
OPPLE Lighting had owned valid patents4,155pieces
Specialized Training on theBasicKnowledge of PatentsTo raise the awareness of patent protection amongR&D personnel, enrich their knowledge of patent, andpromote the Company's patent business activities,OPPLE Lighting organized a specialized training ontheBasic Knowledge of Patentfor R&D personnel inAugust 2023, with 50 participants.
TheOverseas Patent Application Practiceand theEnterprise's Response to OverseasPatent Risks workshopIn May 2023, OPPLE Lighting organized the PatentDepartment to conduct theOverseas PatentApplication Practiceand theEnterprise's Responseto Overseas Patent Risksworkshop, with the aim tocontinuously enhance the professional knowledgeand skills of patent-related sta? and empower patentbusiness activities.
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Co-building and Sharing,Creating SustainableSupply Chains
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See Beyond,Lighting upBetter LifeLighting
Three-in-one Quality Assurance Model
For the product quality planning control at early stage,we conduct front-loaded risk identification on the projectto prevent potential quality risks in advance. Before theofficial launch, we conduct multiple technical reviews onthe product to ensure the product quality meets generalavailability. During mass production, we implement multi-level interception for incoming materials, manufacturingprocesses, and final product inspection. In addition, weadhere to the closed-loop management for product qualityissues, including new product issues, mass production qualityissues, as well as customer complaints.
During the reporting period, OPPLE Lighting had been certi?edto ISO 9001 - quality management system, and passed multipleinternational and domestic product certifications, including(CCC)
, CQC
, CE6, GS
, ENFC
and RoHS
.By virtue of our excellent product quality management, wehave won the 2022 Suzhou Quality Award
and were includedinto the Jiangsu Province Quality Credit AA Grade EnterpriseList, among other honors.
OPPLE Lighting Won 2022 SuzhouQuality Award
China Compulsory Certi?cation
China Quality Certi?cation Centre
CONFORMITE EUROPEENNE
Germany Safet
European Norms Electrical Certi?cation
Restriction of Hazardous Substances
The award is valid for three years, i.e. from September 2022 to September 2025
OPPLE LED Fan Lamp WindysWon 2023 FT Quality Award
In 2023OPPLE Lighting completed technical reviews
Reviews on quality issues
Developed countermeasures
Systematicmanagement
Potential failurepreventionFull lifecycle ofproduct line
Strengthening Quality Control
During production, OPPLE Lighting implements strict quality control measures by establishing quality control points andstandards, and conducting automatic testing at key quality control points, to achieve comprehensive quality control duringproduction. In addition, product quality control and reliability.
Suppliers' quality management is a key link in productquality control. We have developed theSupplier QualityManualto provide well-de?ned speci?cations for the qualitymanagement of components suppliers. During the suppliercertification, we require suppliers to provide valid ISO 9001certificate to ensure their quality conforms to internationalstandards. For suppliers failed to provide relevant certi?cates,we conduct strict review on the conformance of their qualitymanagement system and supervise them to pass relevantcerti?cations as soon as possible.
Key Process Control on Bath Heaters to Strengthen Quality Control on Major ProductsWith the increasing demand for high-end intelligent household electrical appliances, batch heater has become a hot sellersince its launch. The key process quality control for this product is of particular importance. To strengthen the key processquality control for batch heaters, OPPLE Lighting conducted audit on this product pipeline, established key process, anda?xed identi?cation cards. To strengthen the quality control awareness among key personnel, we conducted targetedtraining, organized practical exams, and issued work permits.
Review manufacturability of new products◎ During new product introduction (NPI), we identify risks in aspects such as product design, process, quality and supply
in advance through manufacturability review◎ The review dimensions include technical feasibility analysis, quality control and reliability evaluation, productione?ciency and sustainability evaluation, safety and health impact evaluation, etc.
Formulate quality control points and standards◎ During the production, we identify key production processes, review historical failure experiences, strengthen quality
control during production, and ensure that products conform to relevant quality standards
Conduct automatic testing for key quality control points
◎ At key quality control points, automated testing machines (such as automatic screening and feeding machines,
automatic packaging and weighing machines, etc.) are used to improve product quality control e?ciency and accuracy
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Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
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See Beyond,Lighting upBetter LifeLighting
Premium Service
Guided by customer demand, we constantly improve ourservices, and innovate and upgrade customer experience. Wehave formulated a phased customer service strategy, de?nedthe key tasks of service improvement phase by phase,improved the customer service system step by step, andjoined hands with customers to achieve win-win results.During the reporting period, the Company developed a
customer service strategy for the period from 2023 to 2027based on the overall implementation and gaps of the 2020customer service strategy. This strategy aims to transformcustomer service from "experience management" to "valueoutput" through innovation in the service process system,establish a leading service standard in the smart lightingindustry, and set the pace in the development of lightingindustry service with a "?ve-star" quality.
OPPLE Lighting's 2023 Customer Service Strategy
Enhancing Customer Experience
Customer service plays an important role in brand building. As a leader in China's lightingindustry, OPPLE Lighting adheres to its mission "Service Creates Value" by providing premiumservices to customers to continuously create value for more consumers.
The Customer Service Strategy (2023- 2027)
Organizational capacity building: AI interactive training instructors + intelligent adjustment and delivery experts
Digital base: Issue to Resolution (ITR) + Social Customer Relationship Management (SCRM) +
Customer Experience Management (CEM)
Strategic goalsCapability goals
Key measure 1:
2H whole home smartservice assuranceconstruction
Key measure 2:
2B smart & life cyclemanagement of largeprojects
Key measure 3:
Full-link user experiencedesign-assisteddecision-making
Key measure 4:
"People-product-place"full scenario digitalpresentation
2C (Business-to-Customer): to maintain a leading pos-ition in after-sales services in the lighting industry2H (Business-to-Home): to achieve the No.1 in serviceexperience in the lighting industry and implement fulllifecycle management for users2B (Business-to-Business): to implement service policiesthat align with industry-leading practices, and adoptintelligent project lifecycle management
To increase the service rate of intelligent scenarios, mai-ntenance fee rate, and Net Promoter Score (NPS) forsolution servicesTo enhance service satisfaction and cooperate with 2Bto integrate delivery resourcesTo develop the capability for user experience insight andanalysis with a multi-dimensional "point-line-plane"approach
Consolidating Quality TrainingWe place emphasis on raising the employees' quality awareness. To strengthen product quality management, enhance employees'quality awareness, and improve the professional skills of quality personnel, we conducted multiple quality training sessionsfor quality personnel of different product pipelines and different needs during the reporting period, including internal auditorcerti?cation training, IPD
quality empowerment training, product traceability, and product failure experience input.
Integrated Product Development
Quality Training for Production Personnel
We are always pursuing the goal of zero defect. We attach great importance to raising quality awareness among productionpersonnel. In 2023, OPPLE Lighting organized a specialized training on theImportance of Product Qualityfor group leaders,quality inspectors, and key personnel of each area, covering status of product quality management, prevention, andsolutions for product quality issues, which improved the pro?ciency of production personnel in quality control operationsthrough on-site practical teaching.
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Customer Complaint
To provide a more e?cient and convenient customer service experience, OPPLE Lighting has established multiple communicationchannels both online and o?ine. Additionally, the Company integrates the e?orts of the service team, partners along the industrychain, and digital tools to reassure users.
To fully protect our customers' rights and understand their demands, we regularly conduct customer satisfaction surveys amongour dealers and end-users. Through online questionnaires and telephone follow-ups, we comprehensively gather user opinionsand feedback to address pain points in customer service and to enhance our service quality and standards.During the reporting period, dealers expressed an overall satisfaction rate of 84.1%. The average satisfaction rate among end-usersexceeded 95%, with 96.8% for the installation service and 95.4% for the repair service.
OPPLE Lighting adheres to the "Customer Centric" service principle, establishing and refining a customer complaint responsemechanism and management system to continuously enhance customer experience and satisfaction.To ensure that customer complaints are handled promptly, properly, and professionally, OPPLE Lighting has established theManagement Regulations on Customer Complaint Handling, which clari?es the responsibilities of each department in handlingcomplaints and standardizes the processes and response timelines for handling di?erent types and levels of customer complaints.A preliminary solution shall be prepared for an urgent customer complaint within four hours upon receipt, and the case shall beconcluded within seven days. For a general customer complaint, a preliminary solution shall be prepared within two days uponreceipt, and the case shall be concluded within ?fteen days. In terms of complaints from smart home solution users, we requirethat a preliminary solution shall be prepared within four hours or two days upon receipt.
Key Indicators of Customer Service in 2023
OPPLE Lighting's Customer Communication Channels
400 Hotline
Online customer service
Message board of theo?cial company websiteSocial media
WeChat applet
The response rate of a customer complaint
%
The conclusion period ofa customer complaint
days
Satisfaction of customercomplaint handling
96.8
%
Customer ExperienceWhile continuously improving customer service management, the company persists in building a "Digital OPPLE Lighting". Byleveraging digital tools, we provide users with a one-stop service package covering all links, creating a better service experience.
Upgrade of the "Nationwide Warranty" ServiceAs consumers pay more attention to product qualityand after-sales service, OPPLE Lighting adapts to thechanges in consumer demand and strives to promote theupgrading of traditional after-sales service to a full-linkservice mode.In 2023, on the basis of implementing the "NationwideWarranty" service, OPPLE Lighting further upgradedits warranty service by establishing a warranty servicemechanism managed by the CRM-ITR system. Inaddition, the Company has set up 43 service centersand 800 service outlets across 289 prefecture-level citiesnationwide, further meeting the domestic consumers'needs for in-home after-sales service.As of the reporting period, OPPLE Lighting had providedin-home services for over 120,000 households, with acustomer satisfaction rate of 96%. With professional andstandardized technology and service standards, userstruly enjoy safe, reassuring, and high-quality services.
Smart Home Engineer Certi?cation Training Camp
To meet the growing demand for on-site after-sales servicefrom consumers, OPPLE Lighting has implemented a nationwidewarranty service that includes in-home after-sales support.This service, powered by a team of skilled technicians andadherence to standardized service standards, aims to eliminatevariations in service quality across different retail outlets.In 2023, OPPLE Lighting conducted a total of 30 after-sales service training sessions, with 18 aimed at dealers,9 for warranty service providers, and 3 for internal after-sales teams. The training content included productknowledge, troubleshooting, after-sales repair techniques,in-home service standards, engineer skill certification,and practical installation and debugging. More than1,500 employees participated in the training to ensurethat they were skilled enough to meet user needs.
OPPLE Lighting's Smart Home Engineer Certi?cation Training Camp
As of the reporting period
OPPLE Lighting had provided in-homeservices for over120,000households
With a customersatisfaction rate of
%
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Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
With its attentive and comprehensive service, OPPLE Lighting has been honored with the title of "Best Customer Contact Center inChina" for the eighth consecutive years and "National Standard Five-Star After-Sales Service Enterprise" for three years in a row.
OPPLE Lighting has been honored with thetitle of "Best Customer Contact Center inChina"
OPPLE Lighting has been honored with the title of "National StandardFive-Star After-Sales Service Enterprise"
Video Customer Service Mini Program
As the quality of life for consumers in China improves, users'expectations for service experiences are increasingly high,and so the "service standardization" is urgently expectedto be addressed. To enhance the consumer experience, in2023, OPPLE Lighting launched the "OPPLE Home" WeChatmini-program, offering a unified, rapid, transparent, andreassuring one-stop services to consumers nationwide,thereby further improving the customer experience.Relying on the "OPPLE Lighting" mini program, consumerscan directly communicate with online customer servicepersonnel, have access to "face-to-face" services and onlineguidance, and enjoy convenient services such as submittinginstallation or repair requests and querying service chargingstandards. Thanks to the recent upgrade to our digitalintelligence system, we have boosted service efficiencyand substantially relieved our customers of any concerns,thereby enabling them to fully savor a life of premiumquality.
The "OPPLE Lighting" Mini Program
Product RecallTo uphold product quality, safeguard consumer interests, and ensure a secure and trustworthy product experience, OPPLELighting has put in place and continually improved product recall policies. In the event of mass quality risks with our products,we will convene a special review meeting at the earliest opportunity to assess the scope of the product recall, the disposal of therecalled products, and their impacts. After approval by respective responsible departments, we will promptly issue a product recallnotice to ensure the timeliness and e?ectiveness of the recall process.In 2023, due to a programming burn error, OPPLE Lighting initiated a product recall for a batch of "recessed ?oor lights". Uponidentifying the quality issue with the product, OPPLE Lighting immediately convened a special evaluation meeting. Following thenecessary approvals, the Company initiated the recall and replacement process without delay, achieving a recall rate of 97%. Forthe product recall incident, the relevant responsible departments have formulated long-term improvement plans and measuresfor closed-loop management.
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Empowering Business Collaboration
Dealer Assistance
Industry-Academia-Research Cooperation
As a trailblazer in the lighting industry, OPPLE Lighting is committed to its corporate missionof "Creating value out of light". We are dedicated to fostering the standardized growth of theindustry with our expertise. With an open and collaborative spirit, we actively broaden ourecosystem of partners, join hands with various stakeholders to amplify the value we bring tothe lighting sector and end-users, and jointly chart a course toward an intelligent future.
On the path to becoming a world-leading smart lighting brand, every milestone of OPPLE Light's success is firmly rooted inthe support of our dealers. We march forward hand in hand with our dealer partners, establishing deep trust and harmonizingour values. Meanwhile, we are committed to assisting our dealer partners continuously in enhancing their operational andmanagement skills, fostering their growth alongside us, and collectively striving for an even brighter future.
OPPLE Lighting is committed to promoting industry-academia-research cooperation. By joining forces with various partners andleveraging their respective resource advantages, OPPLE Lighting explores the boundless possibilities in the ?eld of lighting throughwin-win collaborations. This approach aims to drive the reform and upgrading of the lighting industry, and to bring the concept of"light for health" into homes from every corner of the earth.
OPPLE Lighting Signed a Comprehensive Partnership Agreement with HuaweiCloud, Paving the Way for a Revolutionary Era in Smart Home TechnologyIn 2023, OPPLE Lighting duly signed a comprehensivepartnership agreement with Huawei Cloud. The two partieswill, leveraging Huawei Cloud's cutting-edge capabilitiesin cloud computing, IoT, and AI, along with OPPLELighting's digital transformation expertise, embark on acomprehensive collaboration across various domains suchas the digitalization of OPPLE Lighting, smart retail stores,digital supply chains, and security infrastructure. Thispartnership is set to signi?cantly bolster the developmentof the smart home era.In the future, OPPLE Lighting will join hands with Huawei to create superior industry solutions, o?ering consumers intelligentand customized high-quality experiences in smart home living. Furthermore, OPPLE Lighting will also continue to strengthenits exploration in the ?eld of intelligence, collaborating with more partners in the smart ecosystem to build an open andinterconnected home environment. By leveraging digital innovation to empower high-quality industrial development, OPPLELighting is committed to continuously creating value out of light.
OPPLE Lighting Signs a Comprehensive Partnership Agreement
with Huawei CloudOPPLE 2023 Dealer MeetingIn April 2023, OPPLE Lighting held the "2023 Dealer Meeting for Sales Centers in China" in Suzhou. To facilitate theeffective deployment of its innovative strategy and hasten the journey towards establishing OPPLE Lighting as the topglobal smart lighting brand, the conference featured in-depth discussions on digital supply chains, sales tactics, brandand product planning, and talent cultivation, outlining the Company's strategic directions and focuses. Furthermore,the "2023 OPPLE Torch Initiative" was inaugurated during the conference, aimed at offering comprehensive training tothe upcoming generation of dealerships in areas such as business management understanding, efficiency development,and performance improvement, thereby sustainably strengthening our brand's dealer network.
OPPLE Lighting to Creat the "Antarctic Health Cabin" in collaboration with Tongji University andother institutionsIn 2023, the "Antarctic Health Cabin" led by Tongji University and collaboratively developed by the Polar ResearchInstitute of China, OPPLE Lighting, and other partners arrived at the Zhongshan Station (Antarctica). This initiativesupports research on human health in polar environments and provides vital life health support for scienti?c expeditionmembers under extreme living conditions.Research suggests that the disrupted body clocks caused by the continuous daylight of polar summers or the unendingdarkness of polar winters, coupled with the sensory deprivation of the "white desert" may lead to poor sleep andincreased anxiety. These factors will adversely a?ect the physical and mental health of expedition members and hinderthe efficient progression of their scientific work. To address these challenges, Prof. Hao Luoxi led the research on anintelligent human health support system tailored for the polar day and night environment. Under her leadership, theteam developed and created the "Antarctic Health Cabin". The "Antarctic Health Cabin" employs rhythmic lighting thatmimics di?erent seasons and periods to modulate the visual and emotional experiences of the expedition members. Thisinnovation helps to correct disruptions in their body clocks, thereby signi?cantly improving their physical and mentalhealth.
Light Regulation of the Antarctic Health CabinOPPLE 2023 Dealer Meeting
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2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Hosting "the 6th Smart Lighting Forum with 40 Participants" and Expert Meetings
On March 29, 2023, the 2023 (6th) Smart Lighting Forum with 40 Participants,organized by the Shanghai Pudong Intelligent Lighting Association andhosted by OPPLE Lighting, was officially convened. Representatives fromthe lighting industry, IoT and cross-border platforms for home appliances,new supply chain enterprises, telecom operators, and designer channels,including OPPLE Lighting, gathered to discuss the future development ofthe intelligent lighting industry with special guests from Fudan University.Representatives from enterprises and experts engaged in an in-depthexchange on the establishment of interoperability standard systems, theimplementation of commercial lighting projects, and new opportunitiesunder the smart crossover, providing new insights and momentum for theintelligent development of the lighting industry.
The Corporate StandardQuality classi?cation and "leader" Evaluation Requirements for Ceiling Fan Lights
The Corporate StandardSpeci?cation for Lighting Scene Applications for Nursing Homes
The Corporate StandardHuman-Centric Lighting Lighting
Participating in the Compilation of Corporate Standards and Industry Standards
The 2023 (6th) Smart Lighting Forum with 40
Participants
As the lighting industry moves towards standardization and intelligence, there is an ongoing need to establish and refine thestandard system to foster the healthy and sustainable growth of the lighting industry. While collaborating with each partner, OPPLELighting actively leverages its professional expertise to participate in the development of multiple industry and group standards,contributing to the standardization and regularization of the industry.
In addition, OPPLE Lighting actively participates in industry association activities and industry exchanges, absorbing the wisdomof various sectors. By joining forces with partners from all walks of life, we discuss the future of lighting technology innovation andindustry development and contribute to the advancement of China's lighting science and technology industry.
To deliver superior products and enhanced comfort to consumers, OPPLE Lighting proactively proposes the "development ofstandards for ceiling fan lights" to the industry association, aiming to drive product quality enhancements and high-qualityindustrial development through standardization and regularization.To this end, Guangdong Illuminating Engineering Society took the lead in proposing a project to the China National Instituteof Standardization to initiate the development of theQuality classi?cation and "leader" Evaluation Requirements for CeilingFan Lights. In July 2023, the corporate standard was duly approved for implementation.
Led by OPPLE Lighting, theSpecification for Lighting Scene Applications for Nursing Homesbuilds on the Company'sextensive experience in the ?eld of light for health. It seeks to advance the use of healthy lighting in medical and eldercaresettings, thereby fostering the healthy growth of the medical industry and enhancing the quality of life for the elderly. Thecompilation of this standard was o?cially launched in March 2023.
The compilation of the corporate standardPolar Human-Centric Lightingis an important part of Topic 5Research andApplication of Antarctic Intelligent Healthy Lightingin the social development science and technology project titled theStudy on the Intelligent Health Support System for Antarctic Expedition Membersunder the "Science and TechnologyInnovation Plan" of Shanghai in 2020. This topic focuses on the physical and mental health, living environment, sleeprhythms, and emotional cognition of polar expedition members. As one of the participants, OPPLE Lighting, along with themain research units and other members, jointly drafted the association standard. The association standardHuman-CentricLighting Lighting was duly implemented on August 1, 2023.
Industry Development
At the meeting, OPPLE Lighting, together with the attendees, witnessed the o?cial release of theSpeci?cation for WholeHome Smart Lighting without Main Lightand theSpecification for Indoor Lighting Applications for Microwave RadarSensing Technology. Additionally, theSpeci?cation for Lighting Scene Applications for Nursing Homes, theBluetoothMesh Smart Home Lighting Interconnection Specification(Revised) and theEvaluation Specification for Smart Dual-Temperature Downlight and Spotlight were o?cially launched at the meeting.
OPPLE Lighting Joins Hands with Shanghai Aircraft Design & Research Institute to ConductResearch on Natural Skylight.As one of the key suppliers to COMAC's sky simulators, OPPLE Lighting has been continuously collaborating with theShanghai Aircraft Design & Research Institute to discuss the technical aspects of simulating natural light. We have alsodeveloped theTechnical Specification for the Design of Skylight Environment Simulation Systemwith the ShanghaiIllumination Electric Appliance Trade Association and the Shanghai Aircraft Design and Research Institute. Thiscollaborative e?ort contributes to the R&D of China's natural skylight simulation technology and standards.China Lighting Science and Technology ConferenceOn November 12, 2023, the 1st China Lighting Science andTechnology Conference hosted by the China IlluminatingEngineering Society (CIES) was convened in Suzhou City,Jiangsu. At the conference, the head of OPPLE Lighting'soptical platform shared a report titled TheConstruction andApplication of a New Generation of White Light Color VisionQuality Evaluation System. The report focuses on a newgeneration of full-spectrum technology projects developedby OPPLE Lighting in collaboration with Wuhan University.The project has passed the scientific and technologicalachievement appraisal of the CIES and was awarded the ?rstprize for technological innovation at the 18th CIES Award.
2023 Annual Meeting and the Lighting IndustryDevelopment Trend Forum of the China BuildingDecoration Association Building Electrical BranchOn December 27, 2023, the 2023 Annual Meeting and theLighting Industry Development Trend Forum of the ChinaBuilding Decoration Association Building Electrical Branchwith the topic of "Upholding and Leading" was convenedin Guangzhou. At the forum, OPPLE Lighting presented itscutting-edge LED lighting technology, and the SDL smartspectral technology, and engaged with industry experts andprofessionals from various sectors to collectively showcasethe fruits of lighting innovation.
The 6th "Low-carbon Lighting Brightens Culturaland Tourism Industry" Themed Forum of the ChinaInternational Fair for Trade in ServicesOn September 3, 2023, the 6th "Low-carbon LightingBrightens Cultural and Tourism Industry" Themed Forum ofthe China International Fair for Trade in Services was heldat Shougang Park, engaging in an in-depth exchange onthe relationship between lighting trends, cultural tourismand urban development under the carbon peak and carbonneutrality goals.At the forum, OPPLE Lighting delivered a keynote speech on
OPPLE' Lighting's Latest Practices in Low-carbon Lighting,sharing the latest cases of how it helps businesses saveenergy and reduce carbon emissions.
China Lighting Science and Technology Conference
2023 Annual Meeting and the Lighting Industry Development TrendForum of the China Building Decoration Association Building ElectricalBranch
The 6th "Low-carbon Lighting Brightens Cultural and TourismIndustry" Themed Forum of the China International Fair for Trade inServices
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2023Environmental, Social and Governance (ESG) Report
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
Protect Environment,Embracing GreenDevelopment
Green development is the theme for economic andsocial development, and it is also the responsibility andundertaking that the corporate should hold on to forthe sake of long-term healthy development. Guided byscience and technology, OPPLE Lighting has always beenincorporating green development philosophy into thecorporate development strategy from manufacturingto consumption, proactively promoting green and low-carbon development. Furthermore, we participated inthe drafting of theGeneral Principles for Green EnterpriseEvaluationlaunched by the China Industrial CooperationAssociation as the only lighting manufacturer, with theaim to lead green manufacturing progress and build aclean and beautiful world.
Response to SDGs
Environmental ManagementAddressing Climate ChangeOptimizing Resource UsageStandardizing Emission Management
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
53525352
2023Environmental, Social and Governance (ESG) Report
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibility
Protect Environment,Embracing GreenDevelopment
Forge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter LifeLighting
OPPLE Lighting Won the 2023 Cailian Press Zhiyuan Award · Environmental PioneerEnterprise Award
To further deepen ESG reform and explore best practices in ESG,the 4th Cailian Press Enterprise ESG Forum and ESG Influence50 Forum Launch Ceremony jointly organized by the All-ChinaEnvironment Federation and Cailian Press was held in December2023, and the "Cailian Press · Enterprise ESG Zhiyuan Award"award ceremony was held. OPPLE Lighting won the "2023 CailianPress Zhiyuan Award · Environmentally Pioneer EnterpriseAward" for its outstanding contributions in carbon emissionreduction and energy conservation, pollutant treatmentefficiency, supply chain environmental protection and greeninnovation.
Environmental Management
Environmental Management SystemOPPLE Lighting strictly complies with laws and regulations such as theEnvironmental Protection Law of the People's Republicof Chinaand theLaw of the People's Republic of China on Environmental Impact Assessment, and has established internalmanagement systems such as theEnvironment, Health and Safety (EHS) Management Measures, with the aim to identify, assess,and e?ectively manage environmental risks related to our business activities, and achieve environmentally friendly development.To ensure the e?cient implementation of environmental management, we have established a sound environmental managementstructure. The Board of Directors and the management participate in and review the Company's environmental managementstrategy and its performance on a regular basis, and tie environmental management-related performance to the compensationperformance of each executive management to ensure that our environmental protection work is fully valued and promoted.OPPLE Lighting actively promotes environmental management systems as well as internal and external audits on environmentalcompliance. We conduct routine internal audits on a monthly basis, covering external pollution prevention and control facilities,stormwater and sewage pipelines, discharge outlets, and surrounding conditions throughout our entire park. In addition, wereceive external inspections from the ecological environment supervision and management authority on a quarterly basis toensure that our environmental protection work conforms to relevant regulations and standards.During the reporting periodOPPLE Lighting invested atotal ofRMB
2.72
million
Passed the of ISO 14001environmental management systemAnnual audit certi?cation
Addressing Climate Change
Climate change is a major global challenge faced by humanity today. It affects the stabilityof natural ecosystems, and serves as a key guarantee for the sustainable development ofhuman economy and society. As a responsible enterprise, OPPLE Lighting actively responds toChina's "carbon peaking and carbon neutrality" goals, incorporates low-carbon developmentinto its strategic planning, responds to climate change risks from its own perspective,and comprehensively enhances its ability in responding to climate change, thus makingcontributions for a greener and sustainable future.
Climate Risk Responses
Energy Management and GHG Emissions
OPPLE Lighting regards response to climate change as the top priority in environmental management and believes that thee?ective management of climate change risks is an indispensable core competency for enterprises. We conduct identi?cation,evaluation, and response to climate change risks in a gradual manner, to provide clear guidance for enterprises to achieve low-carbon transformation in production and operation in the future.In response to extreme weather, OPPLE Lighting has developed a comprehensive emergency plan aiming at providing clearguidelines for the Company to respond to various extreme climates. To ensure e?ectiveness of the plan, we organize emergencydrills on a regular basis to e?ectively implement accident prevention and emergency measures, mitigate the impact of extremeweather on the Company's daily production and operation, and ensure the Company's steady development. During the reportingperiod, we proactively promoted various energy-saving and carbon-reduction initiatives. The Company reduced carbon emissionsand improved its adaptability to climate change by improving energy e?ciency and optimizing the energy structure.
Under the guidance of the "carbon peaking and carbonneutrality" strategy, OPPLE Lighting has established a GHGinventory project team to carry out carbon verification forthe Shanghai headquarters, Wujiang manufacturing center inSuzhou and Zhongshan manufacturing center in accordancewith theISO 14064-1:2018 Specification with Guidance atthe Organization Level for Quantification and Reporting ofGreenhouse Gas Emissions and Removalsas well as otherapplicable laws, regulations, and relevant standards, coveringsome of the greenhouse gas emissions in Scope 3. Thecompany is also committed to the core mission of sustainabledevelopment. By optimizing energy efficiency, applyinggreen building technology, adopting environmentallyfriendly methods of work, using more renewable energy,
and designing environmentally friendly products in businessoperations, it aims to implement corporate responsibility,establish the goal of carbon neutrality in the three locations,and devise a corporate carbon neutrality commitment andthe path towards achieving this goal.So far, OPPLE Lighting has completed Phase I of its carbonneutrality strategic goal, laying a solid foundation for theformulation, implementation, monitoring, and evaluation ofenergy conservation and emission reduction plans in Phase II.In the future, OPPLE Lighting will gradually carry out productcarbon footprint research and LCA product life cycle impactassessment in line with ISO 14067, with the aim to strengthenthe "green" procurement competitiveness across the globeand enhance the brand's worldwide reputation.
GHG Inventory
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Energy Conservation and Consumption Reduction PracticeWe have always deeply incorporated the philosophy of energy conservation and emission reduction into all aspects of our businessoperations. In addition, we are committed to improving energy e?ciency, applying low-carbon technologies, comprehensivelypromoting the construction of green plants, advocating, and realizing low-carbon production.
Build Green PlantOPPLE Lighting has formulated internal energy managementsystems such as theRegulations on Electricity Management
and theGreen Plant Management Manual, and has beencontinuously improving production processes and technologyto create a low-carbon park and realize sustainable operationof energy utilization and infrastructure in each industrialpark. During the reporting period, OPPLE Lighting's Suzhoumanufacturing center actively promoted the green plantrating work and successfully launched a photovoltaic(PV) power project that generated a total of 11.124MW ofelectricity, injecting new vitality into green manufacturing andsustainable development.
OPPLE Lighting Promoted Green Plant Construction to Facilitate Energy Conservation andEmission ReductionIn recent years, OPPLE Lighting has continued to promote the construction of "green plants" and increased its investmentin environmental protection. Through scienti?c planning and strict management, we carry out level-by-level control overenergy, water resources, waste gas emissions and solid waste, with the aim to effectively reduce energy consumption.Serving as the Company's model in creating green, harmonious, and low-carbon life, OPPLE Lighting Suzhoumanufacturing center integrates advanced technology, environmental protection, and intelligent park concepts. The parkutilizes various energy-saving technologies and materials such as ground source heat pumps (GHSP), centralized coolingand heating, chilled water storage, breathing glass curtain walls, intelligent sunshade systems, stormwater recycling, greenroofs, and 100% LED energy-saving lamps to achieve signi?cant reduction in overall energy consumption in the park andrealize low-carbon manufacturing.
Energy Conservation Measures in OPPLE Lighting Suzhou Manufacturing CenterIn order to further reduce energy consumption from thesource and promote the e?cient utilization of new cleanenergy, the Company launched a PV power generationproject in April 2023, arranging more than 80,000 m
ofphotovoltaic modules on the roof and adopting the modeof "generation for self-use, remaining electricity sold tothe grid" with a total of 11.12 million kWh of green powergenerated every year. Compared with thermal powerof the same capacity, it can save 3,339 tons of standardcarbon annually and reduce CO
emissions by 8,749 tons,equivalent to planting 480,000 trees annually.
During the reporting period
OPPLE Lighting Suzhou Manufacturing Center
Green roof
100% LEDenergy-saving
lamp
Promote Low-carbon ProductionTo actively promote energy conservation and consumption reduction in production, OPPLE Lighting has set a goal of reducingenergy consumption per annual output value of RMB 10,000 by 10%. We intensively explore the room for energy efficiencyimprovement in operation through refined, intelligent, and advanced energy management methods and technologies, ande?ectively implement energy conservation measures, with the aim to realize low-carbon production.
Energy Management MeasuresDuring the reporting period, the actual energy consumption per RMB10,000 output value of the plant reached RMB 891,800/RMB10,000 output value, reduced by 12.3% compared with last year. In addition, we achieved the following signi?cant results inimproving plant energy management.
披露能源使用数据及消耗密度、温室气体排放数据及消耗密度
Re?ned energymanagement
Advanced energy
technologies
Intelligent energycontrol
Workshop thermal insulationAir leakage improvementEnergy index tracking and implementationLighting renovationHigh-energy consumption equipmentGreen technologyElectricity diagnosisEnergy consumption map/ Energy consumption data visualizationEnergy Pricing ManagementO?-peak energy use plan recommendedReal-time monitoring of energy consumption
Real-time monitoring of energy consumption
Energy consumption map
Heating coil upgrading for injection mold machine
Tunnel kiln heating upgrading
Energy-saving burn-in cabinet
Realized functions such as automatic meter reading, automatic alarm management, automatic calculation, automatic reportgeneration, and energy consumption dashboard
Provided detailed energy consumption maps for each building, ?oor, and workshop, allowing clear real-time energy consumptionmonitoring and abnormality identi?cation
45 injection molding machines were upgraded with infrared nano-energy-saving heating coils, reducing energy consumption by30% and generating annual revenue of RMB 132,000
Traditional electric wire ceramic heating plates and heating tubes were upgraded into infrared heating plates through advancednanocoating ?lm heating technology, increasing energy e?ciency by 20%-40%, and generating annual revenue of RMB 165,000
Energy-saving load feedback module was used, DC power was converted to AC power and fed back to the grid for recycling, gene-rating annual revenue of RMB 270,000
Groundsource heatpumps(GHSP)
Centralizedcooling andheating
Chilledwaterstorage
Breathingglass curtain
wall
Intelligentsunshade
system
Stormwater
recycling
OPPLE Lighting's Wujiang Manufacturing Centerpassed the annual audit certi?cation of ISO 50001
energy management system
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Optimizing Resource Usage
OPPLE Lighting upholds the attitude of striving for excellence and spares no efforts instrengthening resources management and reduce resources consumption. During thereporting period, we kept optimizing water resources management, as well as packaging andmaterial management to optimize resources allocation and realize the Company's sustainableproduction.
Water Usage ManagementOPPLE Lighting complies with laws and regulations such as theWater Law of the People's Republic of China. During the reportingperiod, we developed a series of internal systems such as theEquipment Service Water Conservation Management SystemandtheWater Conservation Management Post Responsibility System,continuously promoted the re?ned and e?cient management ofwater resources to improve water use e?ciency. We have set up water consumption quota target, namely, the water consumptionper 10,000 products should not exceed 15 m
, and the per capita daily water consumption should be controlled within 150 L.
Furthermore, we start with water resources risk management and have established the risk evaluation process for water resourcesto comprehensively identify and evaluate the potential impact of water resource issues on the business activities.
Risk Evaluation Process for Water Resources
Water Consumption Target
Water consumption quota target
m
per 10,000 products
Per capita daily water consumption
L/person
Identify and delineate each water consumption unit to ensure the consumption of water resources in each unitis monitoredDe?ne the water demand of each unit in detail to understand the actual water consumptionIdentify and forecast potential water resource issues, such as insu?cient water supply and water qualityAnalyze the possible adverse outcomes of these issues and evaluate their impact on production and theenvironmentCheck the existing emergency response measures for sufficiency and effectively response to potential risksbased on the above measures
Packaging and Material Management
OPPLE Lighting is keenly aware of the importance of packaging material management for the Company's environmental protectionand sustainable development. Therefore, we take a wide range of measures to optimize the use of packaging materials. Througheffective packaging material management and reduction measures, we strive not only to mitigate the adverse impact on theenvironment, but also to improve the Company's operational e?ciency and cost control, with the aim to achieve a greener andmore e?cient operation mode.The Company has set up a goal of reducing the number of stocks keeping units (SKUs) by 30% and has taken a series of measuresto optimize packaging production process. We have normalized the materials in the preferred warehouse to ensure their uniformityand scale, thereby improving production efficiency. We have integrated packaging accessories and improve their utilizationthrough normalized management. In terms of packaging design, we have uni?ed the layout style to enhance the sharing of papermanuals and further simplify the packaging production process. In addition, we have adopted QR code-based manuals to facilitateusers in easy access while reducing packaging materials.We keep exploring recyclable packaging materials to replace traditional packaging materials, thereby improving resourcee?ciency. We use paper trays that can be recycled more than 10 times during injection-molded semi-?nished products turnover,thus greatly reducing waste and easing environmental burden. Currently, the Wujiang and Zhongshan manufacturing centersmainly use 100% recycled corrugated board as packaging materials, e?ectively reducing the consumption of packaging materialsand production costs. Beyond that, we place emphasis on the rational use of plastic packaging materials, such as EPE (expandedpolyethylene), EPS (expanded polystyrene), PE (polyethylene) bags, etc., which are expected to be controlled at 30%, with the aimto minimize environment impact while meeting product packaging requirements.OPPLE Lighting has always adhered to the philosophy of green sustainability in production and has also conducted scientificand standardized management on material use. During the reporting period, we carried out a wide range of renewable materialprograms, which not only effectively reduced production costs, but also achieved results in promoting resource recycling andimproving resource e?ciency.
In addition, we conduct routine water safety risk evaluations in the supply chain annually. To e?ectively respond to potential watersafety risks in the supply chain, we have prepared emergency water tanks to ensure prompt response in emergency situations.In terms of industrial water consumption, the water is mainly used for circulating cooling and the recycling of cleaning wastewater.In addition, four stormwater recycling systems are installed in the park for municipal irrigation and other purposes, thus furtherrealizing the rational utilization of water resources. To ensure the e?ective implementation of each water conservation measure,we have established a water conservation responsibility system and water conservation o?cer to assign responsibilities to eachdepartment and implemented a daily meter reading system to detect and solve abnormal water consumption in a timely manner,thus minimizing water waste to the greatest extent.
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Recycled materials are subject toregranulation (with impurities removed)
Recycled materials are subject toregranulation (with impurities removed)
Recycled materials are incorporated into platefabrication upon regranulation
Recycled materials are incorporated intoinjection molding upon regranulation
Standardizing Emission Management
OPPLE Lighting has taken strict and e?ective measures in emission/discharge management.We lay emphasis on scientific management and technological innovation, and we arecommitted to reducing the generation and discharge/emission of wastewater, waste gasand solid waste through continuous optimization of production processes and updating ofenvironmental protection equipment. In addition, we have established a sound monitoringsystem to ensure that emissions conform to relevant standards and regulatory requirements.Wastewater ManagementOPPLE Lighting always strictly complies with relevant laws and regulations such as theLaw of the People's Republic of China onthe Prevention and Control of Water Pollutionand has formulated relevant systems for wastewater treatment such as theWaterPollution Management Regulationsbased on the Company's actual situation. To ensure compliance with wastewater discharge,we have established a comprehensive wastewater monitoring system, and added online monitoring for pollution factors suchas TP (total phosphorus) and ammonia nitrogen based on the existing online monitoring equipment for industrial sewage, thusproviding a powerful tool for e?ectively controlling the overall pollutant emission in the park.During the reporting period, we installed new industrial wastewater recycling system and adopted the advanced wastewater treatmentprocess — "coagulation sedimentation + air ?oatation + biological ?lter + RO (reverse osmosis) + evaporation" to maximize the recyclingof wastewater and help reduce industrial sewage by approximately 10,000 tons.
Air Emissions ManagementThe Company has formulated theRegulations on Atmospheric Pollution Managementin accordance with laws and regulationssuch as theLaw of the People's Republic of China on the Prevention and Control of Atmospheric Pollution, to strictly manage airemissions. The air emissions emitted by OPPLE Lighting are mainly generated from non-methane hydrocarbons and particulatematter during production. We are determined to advancing air emission treatment through equipment upgrades and productoptimization, and protect the blue sky.
To further improve air emission treatment, we have installed low-temperature plasma treatment equipment on the existingwaste gas treatment facilities. The application of this innovative technology has e?ectively reduced the odors within airemission and further improved the puri?cation e?ciency thereof.
Low-temperature Plasma Treatment Equipment
Renewable Material
Board Recycling Program:
We assure the reasonable utilization of recycled materials by maintaining ?xed proportion through system BOM. In thisway, we can directly calculate and track the weight of recycled materials used in di?erent products over di?erent timeperiods within the system, thus enabling precise control and e?ective management of recycled materials consumption.
Recycled materials (leftovers) aregenerated during plate fabrication
Recycled materials (regrinds) aregenerated during injection molding
2023
The plate workshop of Wujiang manufacturing centerused a total of MS recycled materials
527.4
tons
PMMA recycled materials
tons
In 2023, the injection molding workshop of Wujiang manufacturing center used a total
In 2023, the injection molding workshop of Zhongshan manufacturing center used a total
PC recycled materials1,152.5tons
PC recycled materials
363.2
tons
PP recycled materials
811.8
tons
PP recycled materials
tons
PPS recycled materials
58.7
tons
ABS recycled materials
375.8
tons
PA recycled materials
61.7
tons
PA recycled materials
49.8
tonsPBT recycled materials
88.7
tons
Injection Molding Recycling Program:
The injection molding recycling program also maintains the ?xed proportion through the same BOM management system, toensure that the recycled materials can be manufactured and used according to established standards.
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Full Application of Water-based Paints in Electrical Products
We have applied spray coating (double-coating)of water-based paints in wall-mounted switchproducts. Compared to oil-based paints, the surfacetreatment process of water-based paint signi?cantlyreduces VOC emissions.To further reduce the impact of air emissions on theenvironment, we have established a dedicated newproduction line for water-based paint. In terms of airemission treatment, we use a closed paint sprayingbooth where the air emission is collected upon pre-treatment in water curtain cabinet and drying. Theseemissions are then subject to water spray (with built-in dehumidi?cation), adsorption and concentrationthrough activated carbon fixed bed, and finallycatalytic combustion of carbon monoxide.Ultimately, the air emissions are discharged at highaltitude through a 25-meter exhaust stack G1 tominimize impact on the environment.
Solid Waste ManagementOPPLE Lighting strictly complies with laws and regulations suchas theLaw of the People's Republic of China on the Preventionand Control of Environmental Pollution by Solid Waste, and hasformulated internal systems such as theSolid Waste ManagementRegulationsand theHazardous Waste Management Regulationstoimplement the compliant collection, classi?cation, storage, transfer,and disposal of di?erent types of waste.General Waste ManagementOPPLE Lighting promotes waste minimization, recycling, and non-hazard treatment, standardize the management of existingrecyclable and comprehensive utilization of waste, and avoid pollution and waste. In addition, we engage quali?ed units to recycleand comprehensively utilize some solid wastes subject to incineration.
Regenerative Catalytic Oxidizer (RCO)
Low operation cost and coste?ective. High puri?catione?ciency, VOCs removal rate≥95%, up to 99%
Long service life, easymaintenance. Simpleoperation, highly automatic,safety and reliable operation
Hazardous Wastes ManagementOpple Lighting's hazardous waste mainly comes from operations such as research and development, production and warehousing.To ensure the safe disposal of hazardous wastes, we have established a dedicated hazardous wastes warehouse constructed basedon standards equivalent to Class A warehouse. The warehouse ?ooring is of anti-leakage design and a leakage tank is set up forunexpected situations. We use fully enclosed packaging containers to send the wastes in and out of warehouse to ensure safetransportation. For hazardous wastes may be subject to leakage, we have taken preventive measures such as anti-leakage trays tominimize the environment impact.In addition, we will also provide special training on hazardous waste disposal for hazardous waste management personnel toimprove their ability to handle hazardous waste and ensure the compliant disposal of hazardous waste.
In April 2023, OPPLE Lighting organized a specialized training for hazardous waste management personnel, as well as thespecialists and management personnel from the workshops and departments generating hazardous wastes. The trainingcovered hazardous waste introduction, storage requirements, packaging requirements, classification rules, emergencymeasures, etc., aiming to enhance the team's professional knowledge and operational capabilities in hazardous wastesmanagement, and ensure safer, compliant, and e?cient hazardous waste disposal.
Hazardous Wastes Disposal Management Training
Solid waste treatment targets
Recycled wastes account for over
% of all the wastes of the Company
Environmental and Resource Indicators
Unit2023Water ConsumptionWater consumptionTonne 340,945.00Intensity of water consumptionTonne/ RMB 10,000 of output 1.12Wastewater DischargeTotal wastewater dischargeTonne 9,259.00Intensity of water dischargeTonne/ RMB 10,000 of output 0.03Waste ManagementTotal non-hazardous wasteTonne 1,125.80Recycled non-hazardous wasteTonne 750.70Non-recyclable non-hazardous waste
(food waste, etc.)
Tonne 375.10Intensity of non-hazardous wasteTonne/ RMB 10,000 of output 0.004Total hazardous wasteTonne 297.37Intensity of hazardous wasteTonne/ RMB 10,000 of output 0.001
The environmental and resource indicators of Opple Lighting covers only the Wujiang manufacturing center in Suzhou. We have chosen the intensity denominator as theoutput value of the Wujiang manufacturing center in 2023.
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Talent is the core and lifeblood for the enterprise devel-opment. OPPLE Lighting is devoted to creating a fair, equal,inclusive, healthy, and safe work environment and safeg-uarding the employees' rights and interests according to law.Furthermore, we advocate shared growth of the employeesand the Company, conscientiously guard the employees'health and safety, keep forging ahead together with ouremployees, and continue to create values for the society andthe future.
Employee Attraction and InclusivenessEmployee Training and DevelopmentEmployee Health and Care
Response to SDGs
Gather Talents,Fostering aHappy Workplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
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Employee Attraction and Inclusiveness
Employee Recruitment
Guided by the corporate strategy, OPPLE Lighting continues to expand talent recruitmentchannels, and provide competitive compensation and welfare system for employees, with theaim to enhance the Company's talent attraction and retention capabilities.
OPPLE Lighting strictly complies with laws and regulations such as theLabor Law of the People's Republic of China, theLaborContract Law of the People's Republic of China, and theLaw of the People's Republic of China on the Protection of Minors,continuously improves human resource management and safeguards employees' rights and interests.The Company is committed to providing equal employment opportunities for talents, and strictly prohibits discrimination andunfair treatment of all kinds based on race, gender, age, religion, etc., as well as forced labor and child labor. The Company hasdeveloped theInterviewer Management Measuresto organize targeted training and assessment for all interviewers and the HRDepartment employees, thus ensuring fair, professional, and standardized talent recruitment.The Company is committed to expanding talent attraction channels, enhancing talent attraction capabilities, and creating ahigh-quality talent pool for the Company's high-quality development. We have established various talent recruitment channels,including campus recruitment, social recruitment, etc., with the aim to extensively attract outstanding talents. In the 2024 campusrecruitment, the Company has attracted 250 graduates across the country through a variety of ways such as online recruitmenttalks, campus recruitment talks, o?cial accounts publicity and the like.Talent diversity is crucial for the sustainable development of OPPLE Lighting. We continuously promote equality and diversityamong employees and are committed to providing good employment opportunities for people with disabilities, among others. Asof December 31, 2023, OPPLE Lighting had a total of 6,323 employees, of which 37.83% were female employees, and 38 employeesor 0.6% were disabled employees.During the reporting period, with its excellent human resource management, OPPLE Lighting won the "2023 Talent ManagementBenchmarking Enterprise Award" in the "2023 Chinese Human Resources Venus Award" jointly launched by Yonyou Dayi and ChinaDigital Human Resources Association (DHR Association).
Compensation and Welfare
OPPLE Lighting regards talent as the core competitiveness of the Company. We are constantly improving compensation andwelfare as well as incentive mechanisms, mobilizing the employees' work enthusiasm and self-motivation, and helping employeesrealize their job value and individual value.Following the principle of "distribution according to work and equal pay for equal work", the Company has established a scienti?cand reasonable compensation system and incentive mechanism based on the levels and positions of employees. Beyond that,we have launched employee stock ownership plan (ESOP) to reward employees who have achieved outstanding performanceand made remarkable contributions to the Company, thus achieving win-win results for both the Company and employees. TheCompany also engages third-party organization to conduct salary survey, with the aim to ensure good market competitiveness interms of employee compensation.
To assure the rationality of performance assessment, the Company has formulated thePerformance Management Systemand thePerformance Complaint Management Measures, conducts annual, semi-annual, and monthly performance assessment accordingto the employee's positions, and helps employees review their performance and set goals for the next stage through superior-subordinate communication and interviews upon completion of performance evaluation. Employees are free to lodgeperformance complaints and feedback in accordance with thePerformance Complaint Management Measuresto ensure fairnessand objectivity of performance assessment and rationality of performance compensation. Beyond that, we provide performancemanagement training for business managers to enhance their ability in managing employee performance.
Talent Development and Performance Management CycleFixed compensation + short-term incentive + long-term incentiveSet up annual performance goal, review semiannuallyObtain corresponding bonus incentives based on annual performance assessment
Compensation structure for the senior management
The Employee Compensation Structure of OPPLE Lighting
Basic salary + overtime pay + allowance + quarterly/semi-annual bonus + year-end bonusConduct annual, semi-annual, and monthly performance evaluation based on sales position and other positionsObtain corresponding bonus incentives based on routine performance assessment
Compensation structure for the employees
Performancemanagementand individualdevelopment plan
Talentinventory
Careerdevelopmentdiscussion
Successionplanning for key
positions
Mid-yearperformancereview
Talent review
Employee Stock Ownership Plan (ESOP)
In 2023, OPPLE Lighting launched the ?rst employee stock ownership plan (ESOP) by providing restricted stock incentivesto outstanding sta? of the senior management, key positions, and manager level, covering more than 300 employees.
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For the protection of employee rights and interests, we strictly implement national regulations on working hours, national statutoryholidays, paid leave, overtime pay, etc., and provide employees with a variety of extra bene?ts to enhance their workplace well-being in an all-round way.
The Company has established a comprehensive training system across the globe and implemented theTraining and DevelopmentManagement System, to provide targeted and comprehensive training systems for employees at all levels and positions in alloperating locations, thus continuously improving their skills and knowledges, and promoting talent growth in a multi-dimensionway.The Company established the OPPLE SHUYUAN in 2018 based on the vision of "building a customized talent service platformfor the industry". We make full use of the advantages of digital training tools to provide systematic and comprehensive trainingcourses for employees. For regular employees with excellent performance and good potential, we arrange additional externaltraining and sign employee training agreements with them.During the reporting period, OPPLE Lighting launched several training programs for its employees, including the Manager TrainingClass, the Fluorite Program, and the Lean Improvement Week, providing diverse training programs for employees at differentlevels.
To ensure the quality and e?ectiveness of training, we have developed theLecturer Management Systemand collected feedbackand evaluations from employees on training courses to understand their learning outcomes and areas for improvement. Weencourage employees to o?er suggestions and comments on the training courses to improve the training plan and content.During the reporting period, OPPLE Lighting 's total number of full-time employee training sessions reached 11,486.
Training Programs of OPPLE Lighting
To fully understand the employees' satisfaction with the Company's overall management, during the reporting period, theCompany conducted a survey on employee satisfaction, which reached 4.35 points (out of 5 points), with an increase of 0.13 pointscompared with 2022.
Statutory bene?ts
Basic old-age insurance, basic medical insurance, unemployment insurance, work-related injuryinsurance, maternity insurance and housing fund; statutory holidays such as parental leave and nursingleaveExtra bene?ts
Allowance for high temperature, commercial insurance, overseas travel insurance, ?exible workinghours etc.
Employee satisfaction
4.35
Comopared with 2022 increased by
0.13
points
The ManagerTraining Class
Focus on management skills training, including management processes, tools, methods, techniques,and core leadership requirementsCover new managers and new manager-level employees through the management channel
The Fluorite
Program
Focus on the training of lean production, digitalization and automation capabilities for productionworkshop team leaders and line leadersCover 7 production workshops in Wujiang Industrial Park, Suzhou and 1 pilot electrical workshop inZhongshan Industrial Park
The LeanImprovement
Week
Focus on lean production professional tool training to improve product manufacturing e?ciency andquality
Employee Training and Development
OPPLE Lighting always attaches great importance to talent training, creates a learning-oriented organization, provides broad space for the development and growth of talents, helpsemployees tap their unlimited potential, and facilitates their skills improvement and personaldevelopment.
The Company Organized "Smurf Training Camp" for employees with childrenTo further help employees balance work and life, the Company organized "Smurf Training Camp" for the children of OPPLELighting's employees in summer vacation by o?ering a variety of skill and interest classes, with the aim to enrich theirsummer vacation and provide employees with more time to spend with their children.
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Employee Health and Safety
Production Safety Management
OPPLE Lighting strictly complies with laws and regulations such theSafety Production Law of the People's Republic of China, the
Law of the People's Republic of China on the Prevention and Control of Occupational Diseasesas well as regulatory requirementsin the place where it operates. We have formulated a sound internal occupational health and safety system and improved theoccupational health and safety management system. During the reporting period, a total of five companies and subsidiaries
passed ISO 45001 occupational health and safety management system certification, Suzhou Wujiang Industrial Park andZhongshan Industrial Park passed the safe production standardization assessment.To ensure that employees are fully aware of their safety production responsibilities and occupational hazard factors in their jobs,we have signed safety production responsibility statements with all employees in accordance with the law; in addition, we havesigned occupational hazard noti?cations with all employees involved in positions with occupational hazard factors.We organize safety production, occupational health, and mental health communication exchanges on a regular basis, and continueto further improve employees' safety awareness and emergency response capabilities by developing safety emergency plans andconducting regular safety training, thus creating a cultural atmosphere of "everyone values safety".
OPPLE Lighting attaches great importance to the safety management in production operations, strictly implements the mainresponsibility for safety production, and strengthens the "life-and-death matter awareness" in safety production. The Company hastaken a variety of measures to minimize the safety risks in production workplaces and ensure the health and safety of productionemployees by strengthening safety production inspections, reducing the impact of noise on production employees, and optimizingproduction processes and equipment, etc.
To eliminate potential safety hazards at production and operation sites in a timely manner, the Company organizes safety riskidentification and evaluation on a regular basis, covering all aspects in production and operation activities, including externalpersonnel operations. In 2023, 26 risk identification items were updated based on the results of safety risk identification andevaluation, including 5 major risks, with a total of 634 safety risk identi?cation items.
Employee Occupational Health and Safety Assurance Measures
Safety Production Management Measures
During the reporting period, the companies and subsidiaries that passed ISO 45001 occupational health and safety certi?cation included OPPLE Lighting Co., Ltd., SuzhouOPPLE Lighting Co., Ltd., OPPLE Lighting Appliances (Zhongshan) Co., Ltd., OPPLE Road Lighting Co., Ltd., and Shanghai Qianlong Energy Conservation Technology Co., Ltd.
Employee Health and Care
The employees' health and safety underpin the Company's long-term development. OPPLELighting gives priority to employee health and safety. We have established and improvedoccupational health management system, and implemented multiple occupational safetyand operation safety guarantee measures, with the aim to create a health and safe workenvironment.
We organize monthly internal safety inspections, including chemicals use, ?re-?ghting equipment conditions, equipment protection, andpersonnel safety operation behaviors.We con?rm safety check points and inspect key areas for ?re protection before daily operation.We conduct quarterly, comprehensive, pre-holiday safety inspections based on actual situation, and conduct safety veri?cation of specialequipment on a regular basis.During the reporting period, a total of 268 potential risks were identi?ed, with 98% recti?cation.
We give priority to production processes and equipment generating less noise.For processes where noise is generated, we prioritize arti?cial intelligence as a substitute to reduce personnel contact and exposure.We separate the work processes where high noise is generated.We conduct routine on-site inspections of work environments involving noise, strictly control personnel contact time, and organize daily on-site inspections on personnel protective equipment (PPE).
Noise control
We optimize production processes and equipment, the Company upgraded 2 powder spraying lines in 2023.We have installed automatic welding facilities to reduce harmful factors caused by manual welding.We have installed energy-saving air conditioning system to improve the production environment in summer.Process and equipment optimization
Repetitive Strain Injury (RSI) PreventionRepetitive strain injury (RSI) refers to any injury to any part of the musculoskeletal or nervous system due to repetitive use,vibration, compression, or prolonged ?xed posture. To prevent and reduce the damage caused by repetitive strain injuryto employees, the Company regularly assesses and identi?es the risk of repetitive motion loss in production operations,and develops cor-responding improvement measures and plans, including the use of automatic packaging machines,automated guided vehicles (AGV), robotic arms and the like, to further enhance safety production.
We develop an annual safety emergency plan and conduct safety emergency drills according to the plan,including comprehensive drills, on-site disposal drills, simulated drills, etc.Annual safetyemergency plan
We conduct monthly safety training, including ?re safety, machinery safety, chemical safety, electrical safety,special equipment operation, hazardous operation safety, etc.Specializedsafety training
We incorporate occupational health and safety training into new employee training, including on-site hazardousfactor introduction, protective emergency measures, emergency devices, and equipment operation proceduresrequirements.Safety training for
new employees
We organize activities such as badminton, basketball, table tennis, etc. which are bene?cial to employeehealth.Employee health
activities
We organize employees to undergo physical examinations every year, and arrange physical examination centerto interpret the reports for employees.Routine physical
examination
We set up a psychological counseling room and engage professional psychological counselors to providemental health counseling for employees.Mental healthcounselling
Safety inspection
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The Company strictly implements the management of hazardous wastes and chemicals based on on three aspects includingpersonnel management, warehousing management, and production site management. We have adopted comprehensive controlmeasures to identify and reduce potential safety hazards caused by hazardous wastes and chemicals through environmentalmonitoring and risk evaluation.
To strengthen employees' risk awarenesses on hazardous waste and chemicals, the Company regularly organizes special trainingto reinforce employees' awareness of "Safety Red Line".
In 2023, OPPLE Lighting reported no work-related deaths and serious injuries, and no work-related deaths and incidents due tooccupational health.
Safety Management Measures for Hazardous Wastes and Chemicals
We assigned special personnel for job transfer management, and the personnel involved in hazardous waste and chemicalsjob must be trained and quali?ed before taking up new posts.Personnel who come into contact with hazardous wastes and chemicals need to wear appropriate protective equipment.
Personnel management
We implement strict registration and management on the storage and delivery of hazardous wastes and chemicals, andinstall monitoring facilities at storage area.
Warehouse management of hazardous wastes and chemicals
We set up dedicated explosion-proof cabinets.We put up MSDS and hazard noti?cation card.We maintain well-ventilated environment in relevant areas and allocate emergency supplies.
Production site management
We regularly entrust a third party to monitor the on-site working environment.We conduct regular on-site operation risk evaluations.We conduct regular patrol inspections.
Environmental monitoring and risk evaluation
Special Training on Hazardous Wastes and Chemicals Management
In 2023, the Company organized a special training on hazardous waste and chemical management, covering all employeesinvolved in hazardous waste and chemical operations. The training courses included standardized managementrequirements, daily management as well as FAQs in operations and preventive measures, emergency response, etc. In2023, the Company reported no chemical injury accidents.
Gather Talents,Fostering aHappy Workplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
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Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Co-building and Sharing,Creating SustainableSupply Chains
OPPLE Lighting is keenly aware of the importance of goodsupply chain to the Company's development. Adheringto the tenet of equal and transparent cooperation,we are committed to optimizing supply chain systemand establishing a stable, efficient and resilient supplychain network. We strive to create a mutually bene?cialand growing value chain by facilitating collaborationwith suppliers, thus contributing to the prosperity anddevelopment of the whole industry chain.
Supplier ManagementSustainable SupplySupplier Communication and Training
Response to SDGs
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
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See Beyond,Lighting upBetter LifeLighting
Supplier Management
OPPLE Lighting is keenly aware of the importance of supply chain management. We haveestablished a sound supply chain system to optimize overall operational efficiency andenhance corporate competitiveness. We have developed a wide range of management systemdocuments such as the Supplier Sourcing Process, the Supplier Management and ControlProcedures, and the OPPLE Lighting Supplier Quality Manual, aiming to conduct systematicand standardized management on suppliers and improve supplier management e?ciency.To maintain high product quality and standards, we haveestablished a comprehensive supplier management processin accordance with our internal system, covering aspectssuch as supplier access, evaluation, and termination ofcooperation. It systematically improves the overall qualityof the supply chain and ensures supply chain stability andsustainability.
To promote healthy and fair competition and provide better incentives for suppliers with competitive advantages, OPPLE Lightinghas developed a supply proportion allocation management mechanism. We adhere to the principles of fairness and justice, andcomprehensively consider dimensions such as product quality, delivery capacity and cost. Based on the established procurementstrategy, we allocate the supply proportion between primary and secondary suppliers to ensure that each supplier receives areasonable quota.
In addition, to continuously optimize and maintain the supply chain, we continued to promote centralized certi?cation and multi-sourcing procurement during the reporting period, with 81.67% category coverage, thus further ensuring the sustainability ofmaterial supply. Beyond that, we strengthen risk management on supply chain and realized 47% supplier de-exclusivity rate in2023, thus enhancing the resilience of our overall supply chain.
During the reporting period
At the end of the reporting period
%
of suppliers in the OPPLE Lighting supplier poolobtained ISO 9001 certi?cation
Category coverage
81.67
%
Number of suppliers with cooperationrelationship with OPPLE Lighting
Supplier de-exclusivity rate
%
Number of new suppliers
Supplier access◎ Before the cooperation, we will conduct strict and comprehensive quali?cation reviews: products should conform to OPPLE Lighting quality
and cost requirements, environmental, occupational health and safety, social responsibility, and the Company's requirements.◎ We create long lists and short lists, and the Procurement Committee is responsible for approving corresponding supplier access matters.??? Long list: potential suppliers that have passed the supplier access threshold screening??? Shortlist: potential suppliers that meet the requirements in terms of technology, quality, delivery (including willingness), key commercial
terms, etc.◎ Only suppliers quali?ed upon review are eligible to establish cooperative relationships with the Company.
Supplier evaluation
◎ We conduct daily management of suppliers on the quali?ed supplier list, mainly including supplier assessment, on-site evaluation, andquality guidance.◎ We conduct annual or temporary (if required) on-site evaluations for key suppliers, with the results serving as an important reference for thenext year's integrated supplier resource development plans and procurement plans. The evaluation items mainly include aspects such assupplier capacity assessment, supplier quality control and production management.
Prioritizedmanagement◎ Our in-depth evaluation in terms of availability and the procurement amount divides suppliers into four categories: "strategic", "leveraged",
"risky" and "general". Among them, strategic suppliers are determined based on three criteria: incoming material yield, delivery timeliness,and cost competitiveness. Three strategic suppliers are selected based on a comprehensive evaluation.◎ Upon signing a strategic cooperation agreement, we establish relative competitive advantages in categories jointly through critical pathssuch as technology sharing, collaborative innovation, cost agreement, and delivery assurance.
◎ We gradually strengthen the prioritized supplier management by increasing the share of high-quality suppliers, reducing the share ofsuppliers with poor performance, and eliminating those with long-term poor performance.
Supplier
withdrawal◎ Suppliers eliminated by the Company or request withdrawal on their own shall apply to the procurement engineer of the General
Management Team. The cooperation will be withdrawn, and relevant records will be kept upon approval by relevant leaders.
Supplier Management System
Supplier Quota Allocation
Quota allocation for biddingmaterials
Quota allocation forconventional materialsQuota allocation of bidding material is based on bidacceptance of the suppliers
Conventional materials are allocated according toquarterly quotas, which are based on each supplier'smonthly assessment, production capacity, andcooperation intentions
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Sustainable SupplySupplier Communication and Training
We attach great importance to the sustainable development of supply chain, work closelywith suppliers, and we are both focusing on the social and environmental issues involvedin the value chain. We work together to build a responsible supply chain through integritymanagement, green supply chain programs, and supply chain stability assurance.
Knowing that regular supplier communication is the cornerstone for good cooperationrelationship, we continue to deepen cooperation and communication with suppliers throughsuch means as daily communication, specialized communication, unscheduled visits andsupplier conference to explore the way to win-win cooperation.
OPPLE Lighting is committed to building a transparent industrialsupply chain and regards integrity compliance in the supplychain as a key priority. We have included integrity-relatedregulations such as theSupplier Anti-Commercial BriberyCommitmentand theSocial Responsibility Commitmentintothe annex to the procurement contract to ensure that supplierbehavior conforms to the Company's business ethics standards.In addition, a total of 447 suppliers signed theSupplier Codeof Conduct(with anti-corruption clauses) during the reportingperiod, with signing rate over 84%.To further strengthen the integrity management on supplychain, we conduct anti-corruption training for procurementpersonnel on a quarterly basis to enhance their management
capabilities in transparent procurement and maintain thehealth and stability of the business environment. In 2023, allprocurement personnel of OPPLE Lighting received trainingrelated to sustainable procurement.Furthermore, OPPLE Lighting conducts audits in engineeringprocurement and summarizes the problems identified.Through in-depth analysis, we have identi?ed key issues suchas insu?cient sourcing of suppliers, non-standard customizedproducts (engineering), procurement contract signing model,etc. To promote the continuous optimization of supply chainmanagement, we require all responsible departments torectify in strict accordance with the audit results to ensurethat the problems are fundamentally addressed.
OPPLE Lighting is proactive in building a green supply chain.We require suppliers to strictly comply with environmentalregulations and standards of the place where we operateto ensure that the purchased raw materials and productsconform to environmental requirements. During supplieraccess, we give priority to those with good performance inenvironmental management. In addition, we have establishedtheSustainable Procurement Regulationsand continue topromote the signing rate. At the end of the reporting period,more than 81% of suppliers have signed theSustainableProcurement Regulations. During supplier evaluation, wecomprehensively consider their environmental managementsystem certification, encourage them to obtain ISO 14001certification, and develop integrated improvement plansfor non-conformance identi?ed in the audit, with the aim to
jointly promote green development of the supply chain.In addition, since transportation is one of the key links ofcarbon emission in the supply chain, we have establishedclose partnerships with suppliers to promote carbon emissionmanagement during transportation. In terms of suppliers'management of hazardous chemical raw materials, we haveclari?ed in the OPPLE Lighting Supplier Quality Manualthatsuppliers must comply with EU hazardous substance controlstandards. For categories involving hazardous chemical rawmaterials, such as soldering tin, SMT adhesive and otherauxiliary materials, suppliers must provide qualified ROHSand REACH test reports to ensure that the supplied productsconform to environmental protection quali?cations and low-carbon raw material requirements.
Transparent Procurement
Green Supply Chain
"Collaborative Innovation for a Win-win Future" Core Supplier Conference of the Procurement CenterOn December 20, 2023, OPPLE Lighting held "Collaborative Innovation for a Win-win Future" core supplier conferenceof the Procurement Center in Wujiang manufacturing center. Through signing strategic cooperation agreements andorganizing roundtable meetings, we established strategic mutual trust, commended exemplary and advanced sta?, andachieved signi?cant value gains.
During the reporting periodOPPLE Lighting organized
supplier quality training sessions
participants
Training hours of
hours/person
At the same time, we carry out supplier training activities to continuously empower our suppliers by providing professional skillsand knowledge, thus facilitating a closer and more e?cient cooperation.
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Lighting
Spread Kindness,Shouldering SocialResponsibility
OPPLE Lighting always keeps in mind the social responsibilitiesas a corporate citizen, continues to practice the publicwelfare philosophy of "Caring Light to Illuminate theFuture". We are devoted to integrating advantageousresources to participatein public services and socialactivities, striving to benefit people's livelihood withour development achievements and giving back to thesociety. During the reporting period, OPPLE Lightingdonated RMB 133,500 in charity.
Response to SDGs
Rural RevitalizationEducation AssistanceHealth Science Popularization
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
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Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopmentForge Ahead,Consolidating SoundGovernance
See Beyond,Lighting upBetter Life
Lighting
Rural Revitalization
OPPLE Lighting continues to respond to the national strategic layout of Rural Revitalization,promote rural lighting environment, and improve the inequality of urban-rural livingstandards. We have launched the "Shine-A-Light" public welfare campaign to implement the"Chinese Family Healthy Light" plan and help develop smart road lighting and smart urbanfacilities for rural revitalization.
"Shine-A-Light" Public Welfare Campaign in Mountain Villages in Guizhou Province toLight Up the Way Home for Those Away from HomeIn mid-January 2023, with the support of the Liuzhi Special District Government in Liupanshui City, Guizhou Province,OPPLE Lighting launched "Shine-A-Light" public welfare campaign to light up the way home for those away from homewith streetlights and serve for the people with dots of light.Zangke Town is located in the southwest of Liuzhi Special District. The infrastructures in towns and villages were relativelyold, main road lights were missing and damaged in some villages, and there were no streetlights on side roads. Therefore,villagers often went home in the dark after work, and there were almost no activities at night. To e?ectively solve theproblems for local villagers such as di?culty in travelling at night and fewer night activities, OPPLE Lighting donated atotal of 200 sets of lighting equipment including solar streetlights, ?oodlights, classroom lights to Shenjia Village, BanpoVillage, Dabuwang Primary School, and Bojitian Primary School in Liuzhi Special District, Guizhou Province, bene?tingmore than 200 households and more than 400 students. Through the implementation of rural lighting projects, the ruralroads and campus lighting environment were improved, thus creating a healthy and comfortable light environment forlocal villagers and students.
Donated a total of
sets of lighting equipment
Bene?ting more than
households
More than
students
Education Assistance
OPPLE Lighting always regards education as a key aspect in public welfare activities. Weilluminate the future of children living in di?culty with light. By donating intelligent eye-caredesk lamps and other products, we make them believe that they can create miracles in theface of insurmountable di?culties and pursue their dreams.
Launched "Dream Desk" Program and Worked with the Chinese Communist Youth LeagueCommittee of Xuhui District in Shanghai Municipality to Bring Light for Youth Living in Di?culty
OPPLE Lighting, together with the Chinese Communist Youth League Committee and the Civil A?airs Bureau of XuhuiDistrict in Shanghai Municipality, launched the "Dream Desk" Program to customize a growth world for youth living indifficulty in Xuhui District in Shanghai Municipality, with the aim to create a favorable growth environment for themthrough charity, and let the children's small space carry a vast spiritual world.During the implementation of this program, OPPLE Lighting was aware of the urgent need for "Dream Desks" amongchildren, and actively participated by providing OPPLE Lighting smart eye-care table lamps to help create a uniform andtransparent reading and writing light environment for them. Through the "Dream Desk" Program, OPPLE Lighting sharedwarmth and care, allowing school-age children to feel the support and concerns of society.
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See Beyond,Lighting upBetter Life
Lighting
Health Science Popularization
With the advocating of healthy lifestyle, the importance of family healthy light is receivingincreasing attention. To this end, OPPLE Lighting organized "Family Healthy Light PublicPopular Science Activity" to improve the resident knowledge on healthy lighting and introducescienti?c lighting solutions in daily lives.
Focusing on Family Health, OPPLE Lighting Launched Healthy Light Public PopularScience Activity in 2
nd Shimen Road Community in Jing'an District, Shanghai
On December 20, 2023, OPPLE Lighting successfully organized "Family Healthy Light Public Popular Science Activity" atthe Party-mass Service Center of 2
ndShimen Road Community in Jing'an District, Shanghai. The event attracted morethan 50 residents from 11 communities. During the event, OPPLE Lighting's professional lighting designers discussedwith the residents about the impact of healthy lighting on quality of life, and provided a wide range of practicalsuggestions and solutions.OPPLE Lighting's staff also provided customized lighting consultations to help residents understand the method toimprove their lighting environment. For example, creating a visually friendly learning environment for children byselecting the right light sources and lamps, and improving sleep quality by adjusting the home lighting environment.In this event, OPPLE Lighting's "Waterlily" color spectrum technology received special attention. This technology caneffectively increase the level of melatonin secreted during sleep, thus helping elderly people to achieve deeper andbetter sleep.
Gather Talents,Fostering a HappyWorkplace
Co-building and Sharing,Creating SustainableSupply Chains
Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
2023Environmental, Social and Governance (ESG) ReportLighting
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Spread Kindness,Shouldering SocialResponsibilityProtect Environment,Embracing GreenDevelopment
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See Beyond,Lighting upBetter Life
Appenddix
GRI Content Index
Statement of use
OPPLE Lighting and its subsidiaries have reported in accordance with the GRI Standards for the period「January 1, 2023 to December 31, 2023」.GRI 1 usedGRI 1: Foundation 2021Disclosureissues/items
Disclosure SectionPageGRI 1: Foundation 2021About this ReportGRI 2: General Disclosures 2021About this ReportThe organization and its reporting practices2-1Organizational detailsAbout this Report2-2Entities included in the organization's sustainability reportingAbout this Report2-3Reporting period, frequency and contact pointAbout this Report2-4Restatements of information
No restatements of information during the reportingperiodActivities and workers2-6Activities, value chain and other business relationshipsAbout OPPLE Lighting2-7Employees
4.1 Employee Attraction and Inclusiveness
Appendix ESG KPIs2-8Workers who are not employeesAppendix ESG KPIsGovernance2-9Governance structure and composition1.2 Enhancing Responsible Governance2-10Nomination and selection of the highest governance body1.2 Enhancing Responsible Governance2-11Chair of the highest governance body1.2 Enhancing Responsible Governance2-12
Role of the highest governance body in overseeing themanagement of impacts
1.1 ESG Governance
2-13Delegation of responsibility for managing impacts1.1 ESG Governance2-14Role of the highest governance body in sustainability reporting1.1 ESG Governance2-16Communication of critical concerns1.1 ESG Governance2-17Collective knowledge of the highest governance body1.2 Enhancing Responsible Governance2-18Evaluation of the performance of the highest governance bodyPlease refer to the2023 Annual ReportStrategy, policies and practices2-22Statement on sustainable development strategy1.1 ESG Governance2-23Policy commitmentsESG Strategy2-24Embedding policy commitments1.1 ESG Governance
Disclosureissues/items
Disclosure SectionPage2-26Mechanisms for seeking advice and raising concerns1.1 ESG Governance2-27Compliance with laws and regulations1.3 Upholding Business Ethics2-28Membership associations2.4 Empowering Business CollaborationStakeholder engagement2-29Approach to stakeholder engagement1.1 ESG GovernanceGRI3: Material Topics3-1Process to determine material topics1.1 ESG Governance3-2List of material topics1.1 ESG Governance3-3Management of material topics
Please see the table below for speci? managementapproaches of material topicsEconomicGRI 201: Economic Performance 2016201-1Direct economic value generated and distributed
Please refer to the2023 Annual Reportfor ?nancialinformation about operations201-2
Financial implications and other risks and opportunities due to
climate change
3.2 Addressing Climate Change
201-3De?ned bene?t plan obligations and other retirement plansPlease refer to the2023 Annual Report
201-4Financial assistance received from governmentPlease refer to the2023 Annual ReportGRI 204 : Procurement Practices 2016204-1Proportion of spending on local suppliers5.1 Supplier ManagementGRI 205: Anti-corruption 2016205-2
Communication and training about anti-corruption policies
and procedures
1.3 Upholding Business Ethics
205-3Con?rmed incidents of corruption and actions taken1.3 Upholding Business EthicsGRI 206: Anti-competitive Behavior 2016206-1
Legal actions for anticompetitive behavior, anti-trust, and
monopoly practices
1.3 Upholding Business Ethics
EnvironmentalGRI 301: Materials 2016301-3Reclaimed products and their packaging materials3.3 Optimizing Resource UsageGRI 302: Energy 2016302-1Energy consumption within the organization3.2 Addressing Climate Change302-2Energy consumption outside of the organization3.2 Addressing Climate Change302-3Energy intensity3.2 Addressing Climate Change302-4Reduction of energy consumption3.2 Addressing Climate Change302-5Reductions in energy requirements of products and services3.2 Addressing Climate ChangeGRI 303: Water and E?uents 2018303-1
Interactions with water as a shared
resource
3.3 Optimizing Resource Usage
303-2Management of water discharge related impacts3.3 Optimizing Resource Usage303-3Water withdrawal3.3 Optimizing Resource Usage
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Disclosureissues/items
Disclosure SectionPage303-4Water discharge3.3 Optimizing Resource Usage303-5Water consumption3.3 Optimizing Resource UsageGRI 305: Emissions 2016305-1Direct (Scope 1) GHG emissions3.2 Addressing Climate Change305-2Energy indirect (Scope 2) GHG emissions3.2 Addressing Climate Change305-3Other indirect (Scope 3) GHG emissions3.2 Addressing Climate Change305-4GHG emissions intensity3.2 Addressing Climate Change305-5Reduction of GHG emissions3.2 Addressing Climate Change305-6Emissions of ozone-depleting substances (ODS)3.4 Standardizing Emission Management305-7
Nitrogen oxides (NOx), sulfur oxides (SOx), and other signi?cant
air emissions
3.4 Standardizing Emission Management
GRI 306: Waste 2020306-1Waste generation and signi?cant waste-related impacts3.4 Standardizing Emission Management306-2Management of signi?cant waste related impacts3.4 Standardizing Emission Management306-3Waste generated3.4 Standardizing Emission Management306-4Waste diverted from disposal3.4 Standardizing Emission Management306-5Waste directed to disposal3.4 Standardizing Emission ManagementGRI 307: EnvironmentalCompliance 2016307-1Non-compliance with environmental laws and regulations3.1 Environmental ManagementGRI 308: : Supplier Environmental Assessment 2016308-1New suppliers that were screened using environmental criteria
5.1 Supplier Management
5.2 Sustainable Supply
308-2
Negative environmental impacts in the supply chain and
actions taken
5.1 Supplier Management
5.2 Sustainable Supply
SocialGRI 401: Employment 2016401-1New employee hires and employee turnover
4.1 Employee Attraction and Inclusiveness
Appendix ESG KPIs401-2
Bene?ts provided to full-time employees that are not providedto temporary or parttime employees
4.1 Employee Attraction and Inclusiveness
401-3Parental leave4.1 Employee Attraction and InclusivenessGRI 403:Occupational Health and Safety 2018403-1Occupational health and safety management system4.3 Employee Health and Care403-2Hazard identi?cation, risk assessment, and incident investigation4.3 Employee Health and Care403-3Occupational health services4.3 Employee Health and Care403-4
Worker participation, consultation, and communication onoccupational health and safety
4.3 Employee Health and Care
403-5Worker training on occupational health and safety4.3 Employee Health and Care403-6Promotion of worker health4.3 Employee Health and Care403-7
Prevention and mitigation of occupational health and safetyimpacts directly linked by business relationships
4.3 Employee Health and Care
Disclosureissues/items
Disclosure SectionPage
403-9Work-related injuries4.3 Employee Health and Care403-10Work-related ill health4.3 Employee Health and CareGRI 404: Training and Education 2016404-1Average hours of training per year per employee
4.1 Employee Attraction and Inclusiveness
4.3 Employee Health and Care
404-2
Programs for upgrading employee skills and transitionassistance programs
4.1 Employee Attraction and Inclusiveness
4.3 Employee Health and Care
404-3
Percentage of employees receiving regular performance andcareer development reviews.
4.1 Employee Attraction and Inclusiveness
4.3 Employee Health and Care
GRI 405: Diversity and Equal Opportunity 2016405-1Diversity of governance bodies and employees
4.1 Employee Attraction and Inclusiveness
Appendix ESG KPIsGRI 413: Local Communities 2016413-1
Operations with local community engagement, impactassessments, and development programs
6. Spread Kindness, Shouldering Social
ResponsibilityGRI 414: Supplier Social Assessment 2016414-1New suppliers that were screened using social criteria
5.1 Supplier Management
5.2 Sustainable Supply
414-2Negative social impacts in the supply chain and actions taken
5.1 Supplier Management
5.2 Sustainable Supply
GRI 416: Customer Health and Safety 2016416-2
Incidents of non-compliance concerning the health and safetyimpacts of products and services
In 2023, no incidents of non-compliance concerning
the health and safety impacts of products and
services occurred at OPPLE LightingGRI 417: Marketing and Labeling 2016417-1
Requirements for product and serviceinformation and labeling
1.4 Promoting Responsible Marketing
417-2
Incidents of non-compliance concerning product and serviceinformation and labeling
In 2023, no incidents of non-compliance concerning
product and service information and labeling
occurred at OPPLE Lighting417-3
Incidents of non-compliance concerning marketingcommunications
In 2023, no incidents of non-compliance concerning
marketing communications occurred at OPPLE
LightingGRI 418: Customer Privacy 2016418-1
Substantiated complaints concerning breaches of customerprivacy and losses of customer data
In 2023, no substantiated complaints concerning
breaches of customer privacy and losses of customer
data occurred at OPPLE Lighting
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SASB Index?Sustainability Accounting Standards Household & Personal Products
SASBSectionPageWATER MANAGEMENTCG-HP-140a.1
(1) Total water withdrawn (2) total water consumed, (thousand
m), percentage of each in regions with High or ExtremelyHigh Baseline Water Stress
3.3.1 Water Usage Management
CG-HP-140a.2
? Description of water management risks and discussion of
strategies and practices to mitigate those risks
3.3.1 Water Usage Management
PACKAGING LIFECYCLE MANAGEMENTCG-HP-410a.1
(1) Total weight of packaging, (2) percentage made from
recycled and/or renewable materials, and (3) percentagethat is recyclable, reusable, and/or compostable
3.3.2 Packaging and Material
ManagementCG-HP-410a.2.
? Discussion of strategies to reduce the environmentalimpact of packaging throughout its lifecycle
3.3.2 Packaging and Material
ManagementPRODUCT ENVIRONMENTAL, HEALTH, AND SAFETY PERFORMANCECG-HP-250a.1
? Revenue from products that contain REACH substancesof very high concern (SVHC) and assessment of supplierREACH requirements
5.2.3 Green Supply Chain
Lighting